Dee S.
Google
UPDATE: I was able to speak with one of the AGM‘s at this location. They will get back to me on how to coordinate about rectifying this and I am beyond grateful he was very kind and listened to what I had to say.
Final update: I don’t believe a few words can truly express how much I have to say about this restaurant. Last night, I felt genuine warmth and care from the entire team especially when we were approached by Atilla and Lance.
They were so apologetic for our past experience, and I sincerely appreciate them for taking the time to listen and understand where we were coming from. Atilla, it was wonderful seeing you again! We first met on our very first visit, and you’ve been just as kind and professional as ever. Lance, we’re also so glad you remembered our family! I always see you walking around, checking in with guests and staff your attentiveness shows in every detail.
Thank you for keeping communication open and making sure everything went perfectly. Lance treated us to a caviar bump, what a unique and fun experience! The caviar was fresh and delicious, and the sake paired beautifully. A huge thank you to Arnulfo, who was kind, attentive, thoughtful and such a great singer! He surprised my daughter by singing her happy birthday, and Lance joined in too. It meant so much that they took the time on such a busy night. My daughter was shy but absolutely thrilled, she talked about it the whole way home and said how special it made her feel, especially seeing her favorite waitress, Taylor… Taylor, thank you for asking my daughter if it was okay to give her a hug, that level of thoughtfulness really touched us.
Now, the food, where do I even begin?
For appetizers, we had the Three-Tier Seafood Tower, which was absolutely top tier. It included fresh clams, oysters, ceviche, taro chips, caviar, shrimp, and lobster tail. Everything was fresh and perfectly prepared, we couldn’t get enough! Even my daughter, who isn’t the biggest seafood fan, dug in and loved the shrimp. It was a true highlight of the meal.
The burgers were cooked perfectly medium rare, juicy, flavorful, and delicious. The fries were fresh, crisp, and seasoned perfectly. My steak was incredible! cooked exactly to my liking, tender, and full of flavor. Huge thanks to the kitchen staff and chef for the care they put into every dish. For dessert, we had the Butterscotch Bread Pudding, Chocolate Cake with Vanilla Ice Cream, and an Espresso Martini. I don’t even have much of a sweet tooth, but everything was outstanding! The bread pudding was warm, rich, and melted in every bite, absolutely divine.
Hands down, we had a phenomenal time. Thank you all for reminding us why we continuously choose this restaurant for dinner. The service was top tier Last night, I truly felt like family.
Atilla, Lance, Arnulfo, and Taylor, thank you again for your kindness, attentiveness, and care. It was a night to remember, and we look forward to many more visits.