Denise R.
Google
I normally don’t leave reviews but I have time today. I ordered a friend chicken sandwich & fries from Bird-N-Bun, and the Birria taco combo with rice, beans and consomme. The sandwich was just ok, which at $20 with no drink is a huge disappointment. The birria tacos were decent, but the rice and beans were very bland, and the fountain drink was $5 for some reason. The worst part of this whole experience was the lack of quality service. If you want to have a virtually no contact restaurant, make sure everything the customer needs is in their order. How do you give a customer birria tacos with broth, rice and beans and no utensils or even napkins?? Should I scoop up the beans into my fingers and eat them that way? And then when I went back up to the counter to get napkins & utensils there are none to be found anywhere, so you have to wait for the person manning the front desk to come back. I waited for about ten minutes while multiple employees walked back and forth, looking straight at me and ignoring my voice as I tried to speak to them. Then, when the guy working the front came back ten minutes later, I asked him why everyone who worked there ignored me. He said they didn’t work for the food hub, they worked for one of the 25 kitchens. So, as a former foodservice worker having worked multiple positions in a restaurant, I would like to know if it’s just the workers there who don’t care to actually pay attention to what they’re doing, or is it the owner as well? Because the whole experience was disappointing and frustrating to say the least, for over priced food. I wouldn’t bother ruining my day again to come back here.