Iran Menendez
Google
We reserved a table for 11 at 7:00 pm, a reservation that we made 2 weeks before the dinner date. Unfortunately, when we arrived at the reservation time, we had to wait 30 minutes in line before the host met us. Then she informed us that our table was not ready. We had to wait an additional 30 minutes just to be seated. Have in mind that the parking is charged and per hour $$$.
The place was fully packed, and service was very slow. At some point they informed us that they were understaffed. Food took a long time to be served, and our friend Juan almost passed out waiting for his meal. I really believe that Juan was not liked by the staff (but that's my opinion).
On the other hand, the food was very good, and the staff was very professional and caring. The host really tried her best to keep us informed while we were waiting in line, despite having a reservation.
Management really needs to take out their crabs out of their pockets (local proverbs) and hire more personnel.