Base Bowls & Company

I had high expectations when hiring this private chef service for a special in-home dining experience, but it turned out to be one of the most disappointing meals I’ve ever had. For $720 (for six people), I expected a well-executed, restaurant-quality experience. Instead, two elderly individuals individuals showed up who could barely walk, which immediately raised concerns about their ability to provide the level of service promised. The food presentation was terrible—nothing looked appetizing or professionally plated. The meat was rubbery and poor quality, making it inedible. To top it off, the dessert was literally a $7 frozen Daiya cheesecake from the grocery store, something I could have grabbed myself for a fraction of the price. For the amount we paid, this was beyond unacceptable. There was no sense of quality, effort, or professionalism. I would strongly advise anyone considering this service to look elsewhere unless you want to overpay for a subpar meal that you could have made better yourself. The owner talked the talk and wanted to be paid in full upfront. Of all the private chef experiences I have ever hired, never have I had to pay before receiving the service. Now I know why.

The fruit bowls were pretty okay. The fruit base is frozen and they had fresh blueberries, strawberries and kiwis on top. I got a modified bowl because they were out of acąì base. The sandwiches actually looked kind of sad and was not extremely filling - veggie aya. It was our first time going to this place, and we didn't really understand what bases you could choose from and which things to choose for a smoothie. Got the mango strawberry smoothie and it didn't taste much like strawberry.

This place is amazing! From the staff who take care of your needs, they are so accommodating, to the delicious food. I can’t think of another place near me that has food of this quality. They have boba tea 🧋which is my favorite. They also often have deals where they sell $100 gift card with a $100 gift card FREE like who does that!? lol The owner is very sweet and her child is so adorable 😍 Bottom line, I LOVE it here!!!

i usually like coming here, especially when the taller lady is working. Unfortunately, my most recent visit was not a good experience. Firstly, i didn’t see the lady i usually see, instead i saw two different ladies. I ordered a couple of items, and my order took FOREVER to be ready when we were the only ones there. They seemed to not know how things worked as one of the ladies kept looking at the menu in the front and asking questions, and the other stood in front of the blender for about 5 mins j staring at it. They only started working at a moderate pace once i asked for a refund. My grilled cheese was both burnt and soggy at the same time, my sisters açaí bowl had missing ingredients.$50+ for bad customer service and not so great food is not ok.

I'm not gonna leave a bad review because I know that their food is good and i've had them delivered to me before and it's been delicious. But I did just drive twenty minutes to their location for the first time.Got there twenty minutes after they were supposed to be open and they were closed. I have my baby with me. So I already got him out of the car into the carrier, and I had to take him out and back into the car seat. Now I have to go back home hungry due to no time to get anything else. Things happen I understand, it was just extremely inconvenient. Like I said before I know their food is great, I wish I could of had it today!

I was so excited to try this place, but never got the opportunity. When I arrived, I was the only person at their beach location and someone came out to take my order as she was taking my order two other ladies showed up with groceries and their restock items I would assume. The girl that was helping me and the other two ladies that arrived with the groceries ALL then proceeded to unload the groceries from the car and go through existing groceries that were in their freezer area, deciding whether they should keep the items or not. Meanwhile, I am just sitting in the chair waiting for one of the THREE people to possibly start making my order but after about 8 to 10 minutes that never happened and all three women were going through the old and new groceries. At that point I just asked for a refund and one of the older ladies that had brought the groceries immediately said sure no problem. The lady didn’t even turn around to look at me. Not one of them apologized or even offered to start making my order. So there is ZERO and I mean ZERO customer service at this location. Can’t speak for their main location, but the their beach location they must be so busy that they can be rude to customers and I guess just make customer orders whenever it’s convenient for them. Also, I ordered an açaí Bowl which I was informed they were out of so then I asked for a yogurt parfait and was told well, I don’t think we have yogurt either, wait maybe we do possibly. Then she went to look and pulled out some vanilla yogurt from Meijer and said oh we do have yogurt. The whole experience was wild and made me check my watch for the date and time to make sure somebody hadn’t accidentally opened the doors when they weren’t supposed to be open because they definitely weren’t trying to do business in there. Also, I get it’s a beach tourist town so it was $32 for a fruit bowl and a yogurt parfait which I get but Insane if the people there aren’t gonna speak to you or present themselves as a decent business owner.

There aren't even words to describe how phenomenal this place is! Every single item I've ever had here has been absolutely delicious! You can see the kitchen from the ordering area, and it's always extremely clean. The staff always has smiles on their faces, kind words & conversations, and they remember their customers! This is one of my favorite places to visit in St Joe.

Update* Food: 5/5 (so healthy and delicious!) Service: 5/5 (very accommodating, kind, loving, and helpful!) Atmosphere: 5/5 (clean and great vibe!) Base Bowls & Company is extremely good! I know i said it before, but they are really good! I customized my salad, and my tastebuds had a party! Not only is the food food, but the staff is incredibly encouraging and accommodating. I met one of the lovely staff members named Sarah. She not only made a lovely salad but left a message on my bowl stating, "Thank you for all you do!! You're incredible!" She turned a tired, not so good day into one of my best days. The owner is remarkable, the staff is remarkable, and Base Bowls & Company is just my refuge when I need good food. The smoothies! The salads! The sandwiches! Everything is good here. There is always something new and good being made at Base Bowls. If you're looking for fresh taste that's good for you, the next destination is Base Bowls & Conpany.