Greg F.
Yelp
Not going to make a judgement about the food... I didn't get the chance to try it.
I am here to slam the customer service.
My wife and I called in a take out order to give it a try. We called the order in at about 12:15pm Saturday. The person that took the order told us it would be ten minutes.
My wife sat and watched a few more cat videos after she called the order. After that, we left the house about 12:30pm, thinking we were giving them plenty of time to make the order.
When we arrived about12:35pm, the order was not ready. My wife paid and we sat, waiting for the order. Keep in mind there were two people seated waiting on the order... in other words, the place was way less than crowded.
We are now 20 minutes into the order. We sat for another 10 minutes (about 12:45pm) I then asked the waiter how much longer since were already 30 minutes into the order. Seh said it would be another 10 minutes. Again, keep in mind, the two people in the place are already eating thier order. And, we placed our order at 12:15pm.
Well, we waited another 10 minutes since the waiter said that is how ling it would be. Still, nothing. We asked again, and the waiter said it would be 5 more minutes... We waited about 10, not wanting to be rude.
At 12:55pm I made it a point to tell the waiter that this is the longest 10 minutes I have ever seen... We called in the order around 12:15pm, and it is now almost 40 minutes later.
At this point, we had no estimate on how much longer our order was going to be. There were no other people waiting on orders, and we were 40 minutes into an order that was supposed to take 10 minutes.
What a cluster.... the place was less than busy, we order simple appetizers, and the restaurant COULD NOT GET THE ORDER DONE IN 45 minutes.
We left with a refund, 45 minutes after we placed the order.
There are some really lazy people in the place if they can't get one order done in 45 minutes.
Will never be back.