Jessica K.
Yelp
Wow, the reviews here are wild. 2.9?! Damn, y'all are savage.
I bought tickets for the 1:30 slot because all the early AM spots were filled. You can actually see online how many spots remain for any given hour, so this place is clearly limiting guests. Available spots said like, 6, for Wednesday at every start time.
Went yesterday for the 1:30 appointment and was checked in pretty quickly. The place is very zen/wellness, clean, bright, and heavily scented with essential oils and palo santo incense.
We were told where to go, and the first spot was the locker room down the hall to the left. For all the reviews saying the locker room was tiny, you'd think it was the size of a closet. It was long, bright, and wide enough to fit lockers, a bench, two full sink set ups with their products, hair dryer, rubber bands, mouthwash, face wash, q-tips, etc. 4 toilets and two showers. There were two baskets, one for discarding used towels another for the sandals. It was also staffed by a worker every time I went back to my locker, I saw two different employees helping with whatever they needed to.
The locker mechanism was new to me and I had a small learning curve, but once it was explained, it was a breeze.
After getting changed, we walked downstairs to the bath area. Is it as big as Spa Castle? No. Was the size world-ending? Also no.
There are three pools, the neutral at 95 degrees, ice pool at 52, and the hot pool at 100-something. The entire ledge in the neutral pool was being used, so my friend and I went to the middle pool which was empty. One toe in explained why. Holy moly, that pool is ICE.
There was about 20? MAYBE 25 people down there, maximum. Everyone kept bouncing around between pools and saunas, so there really wasn't any problem getting a spot wherever we wanted to go.
I tried all the saunas and that insane steam room, where my lungs immediately disintegrated. I don't know how anyone stays in there longer than 3 minutes. Breathing was not easy, and my first time in, I ran out coughing. Also, some girl decided to sloppily wet fart directly ontop of my head in there. Ladies, PLEASE. Use a bathroom or something instead of blowing fecal air into a steam room, jfc.
I enjoyed the tropical sauna best, just for the fact that it had aromatherapy and bird noises, lol.
There was definitely no oontz oontz music and no one was having sex, thank God. It was no louder than speaking level noise, and at one point, a guy jumped into the ice pool, prompting him to literally scream, and an employee RAN over to tell him to be quiet, as people were getting massages and they would appreciate him not raising his voice. They were on top of shennanigans yesterday, for sure.
There were always employees down there with us. At least 5 all over. Two by the pools, one walking around with the Palo santo sticks, a maintenance guy for the saunas, the massage people, others handling towel clean up and dry towel replenishing and moving sandals so no one would trip.
Towels were indeed on the smaller size and a little rough. I didn't have a problem with them, but I can see how larger people would.
My friend and I decided to take a break and get lunch and relax. Disappointed to learn robes after no longer given out (thanks to everyone who has stolen them in the past), but we sat with towels in the sun. I ordered the chicken kebab and smashed potatoes, which were both good and a little spicy. What I didn't like in the restaurant was that an auto-gratuity of 20% is added to your bill. I really dislike what tipping-culture has become, and I truly feel when tip is forced on the patron, the employees don't care to do anything really above and beyond, and may take liberties, because they know they're being tipped regardless. Tipping is a bonus for good service, not something you get for no reason, and that's all I'm going to say about that.
We stayed from 1:30 to 5pm, and I left truly resembling a raisin.
Overall, I would come back! My entire body was wrecked from going to the gym the day before, and today, I have ZERO soreness anywhere. Just poof. Gone. Any other time I'd have been sore for days.