Baumanière, Hôtel Restaurant 5 étoiles Relais & Chateaux

So first of all, the staff are great! The service once you get it is professional. The problem is the hotel is simply average. I have been blessed to stay in some great hotels across the world and this isn’t once of them. |Firstly the rooms are spread out and ours was in the distant campus were the main restaurant is. About a kilometre drive from the main hotel campus where the spa and other facilities are. The room we had was bland. A fridge with no food and two bottles of juice and some water. A Tv that had a mind of its own and decent bed my wife liked, I didn’t and terrible pillows. |The room is an oddity because it requires a wrought iron staircase adjacent to one wall upon which is the coffee machine about 8ft off the floor leading a door to terrace. That door was left open by the maid and another guest wandered into our room as I was showering. |We ate at cabro d’Or - great food and wonderful service. The food is good but it’s just not worth it to stay. I don’t know how the star system works but this is lucky to get 5 deserves a 4

Disappointing! Especially at this price and reputation. The rooms and grounds are in dire need of improvement. Our shower head would spray up at the ceiling and also flood the bathroom within a couple minutes due to poor drainage. For a 5 star resort, I am expecting nicely landscaped pathways, but our routes to the reception and pool were on gravel roads… I should be able to walk from my room to the pool in the provided slippers without getting rocks embedded in the soul. Once there, we could only find one pool towel left at the bar. We were also advised by the staff to take breakfast, but we’re not informed that it would be for an extra (and quite expensive) fee. This is the only hotel we’ve stayed in France that has not included breakfast. It is not pleasant to be surprised with that bill at checkout. Please be clear with your guests at check in. Shockingly, the grounds did not take advantage of the beautiful location. Deceptive photos show a small part of the resort 1km away from the main grounds.

Baumaniere is a very beautiful hotel, our room was very clean and comfortable. Beautiful gardens and three good swimming pools (though we only used 2). There is a free shuttle service to Les Baux de Provence and nearby restaurants and a paid service to further destinations using the hotel transport. The staff were very helpful and knowledgeable . My only negative point is there was little to no mobile recption in the building we stayed I and the WiFi was intermittent and poor when available - great if you want to get away from everything but not if you needed to do some work!

The staff and property were superb! C'est magnifigue! Over our five night stay we never encountered any issues. Our room was spacious, the grounds beautiful and the staff very gracious.

Our review is very simple. It doesn't get any better. The setting of this hotel is unsurpassed. The rooms are exquisitely outfitted. The staff is super competent and friendly and the food is fantastic, served in an almost cliché-like setting of exquisite taste.

He didnt serve the bottle. Some waiter guy did without any somm badge. And the process was very weird.||The boy opened the bottle somewhere that we can’t see and tasted himself first and came back for my tasting.||So I asked head sommelier what happened with our wine asking he should also taste. Then he tasted and move our wine to carafe. ||Not normal. Food was great though. Somm was below my expectation.0

We had a spectacular experience at this gorgeous property. Everything was so thoughtful especially the concierge. It was truly a memorable experience I can’t recommend them enough! The thought, care and attentiveness of the staff was superb.

Anyway I liked the room. And why can’t I display my review in Korean? Does it look bad??? Some ants appear in the room. Yeah, we’re in the nature! Anyway the main problem i Didnt like the restaurant with M 3 stars was the head sommelier. He didnt do his job! He didnt tasted my Ravneau Valmur! The garcon whom I thought just garcon waiter tasted my bottle in hidden place and let me Tasted and served that. So annoying. Do u think this is the right way to serve the wine in 3 stars restaurant? I disagree. Sommelier job was somewhat 1-2/5stars out of Google review. The food and room was good. That’s why I can give 4 points and the Baumaniere os currently blocking my review…. So… u know what?