Alex J.
Yelp
I can understand food tastes being a matter of personal preference. Bad service, however, is inexcusable.
1. No matter how many times I told the older male gentleman server to please leave my mango lassi be, he kept coming by before our food arrived to ask if he should remove it. The lassi wasn't great. I've had worse, but those were clearly reconstituted from powder. This wasn't bad, just mediocre.
Regardless, I have a habit of leaving an inch or two of lassi for an after-meal treat so I'm not ordering a second dose of sugar for it. Once the diner asks to leave it alone the first time, try respecting that and stop coming back to ask about it when it hasn't even moved one bit.
Ironically, once I gave up on dining and finished my lassi as my Irishman forced himself to eat, no one came to take the now-empty glass away, even when it was pushed to the far corner to join the abandoned dining attempt of josh.
2. The items were ordered at spice level of "none" to accommodate one "not a spicy meatball" Irishman. We had specifically verified with the female server wearing eyeglasses who was taking our order that neither dish would be even remotely spicy.
Both dishes came out decidedly not un-spicy. One of the two was spicy enough, in fact, that we set it on the far corner of the table to not be touched again. The other one, my Irishman braved while downing both our glasses of water, since the table stopped getting water refills entirely after food arrived.
I opted out of eating entirely, choosing instead to wait until the end of the meal to head for India Palace with a to-go order of chicken curry that my Irishman gladly helped himself to as well after packing up the remainder of the saag he didn't care for regardless of the spice level. Yup. I left an Indian restaurant to get Indian food elsewhere. It was that disappointing.
3. The naan was more bread-like than the expected chew of good, fresh naan. We've gone on naan dates where we literally walked through a city to at least three Indian spots to grab naan to share while walking to the next naan spot, so we're not exactly strangers to naan.
3. Not one server stopped by the table to check between serving the food and returning at the end of the meal to deliver the check. No water refill, no checking on the quality of the food, and certainly no one checking on the dish that had curiously made its way to the far corner of the table.
I could have flagged someone. Given us not caring for the saag, the disappointing naan, and my mediocre lassi, I didn't feel need to have the josh replaced to try anything further. I had suggested that we try this new spot, and both of us were disappointed by what we experienced both in food and service, so no need. Maybe they were experiencing an off day. Had someone bothered to notice, sure, we would have given the menu a second chance. As it stood, I had no inclination to, thanks. Oh well.
My Irishman felt bad that he didn't get to enjoy a nice Indian meal with me, until he realized after we got to the car and I got on the phone with India Palace that I already had a plan B in motion. We salvaged our Indian date night over a movie, and all was well. We missed good Indian food so much, in fact, that we returned to India Palace two days later for a date redo. So good, and the best mango lassi I've had in the Twin Cities so far. Hmm. I'll need to go back again to double-check that claim. Have I even written a review for them yet? Oops.