Richard Fairchild
SerpAPI
What a joy it is to work with Bay Management Group!!! I have been a Service Vendor for the company for several years now. My point of contact has been Jessica R. the Maintenance Manager for Bay Management. Jessica is always Professional and very Diligent. Jessica is always on top of her game, when sending a work order to our organization for service, Jessica provides us with all pertinent information that we need to do the service job. She puts the information together with no mistakes ever, she makes m job so much easier. Other maintenance managers are the pits to work with they misspell their own name sometimes, they exclude pertinent information that just makes my life difficult.
Jessica provides all the information needed. Jessica is always available by phone or text. When I first started working with Jessica I needed to get a approval for work to be done, thinking to myself well I'm going to call Jessica and she's not going to pick up the phone, oh my goodness I'm going to have to wait and wait and wait to get a call back. To my surprise Jessica answered the phone on a Sunday afternoon. She said don't worry I'm going to call the owner and find out and tell him all about the necessary repairs that need to be approved . I then I thought to myself yeah right.... well to my shock and amazement Jessica called me back immediately with an approval and I went ahead and finished the job. Ever since the beginning , I know if I call Jessica she will answer the phone and she always takes care of business! She has never let me down!!! Bay Management Group is a lucky organization to have a responsible, diligent professional such as Jessica working for them! Wow!