Ed Buturla
Google
Negative experience thanks to the lack of professionalism by the manager/owner. Will never go back, and do not recommend this overpriced restaurant to others.
We ordered 3 steaks medium rare and all were cooked medium to medium well. Waitress asked us how it was and we were polite but honest. We said we didn't want to return/redo them, as we were hungry and didn't want to make a fuss.
Later the manager came over and asked us how the food was. We said it was OK but to be honest all the steaks were overcooked. She said all 3? And we said yes. Then she got angry and said you only complained about 1 steak to the waitress. We said we didn't want to make a bigger issue out of it by complaining about all 3 steaks, but since you asked us, yes, all 3 were overcooked.
She became increasingly aggressive and accused us of complaining about the service, which we didn't do. In fact we politely said "thank you" every time our waitress came by.
I told the manager the service was fine, we didn't complain about the service. I said it was just the food. I even wrote that on the receipt.
I couldn't believe the way she was treating us as customers. I requested the bill so we could please leave. She insulted me several times during the exchange of the bill, in a manner that was disproportionate to the situation at hand.
Beyond the overpriced food and aggressive manager, the other issue was the atmosphere. There were flies all over the place getting into our food, we had to keep swatting them away. It may have been the result of leaving the restaurant windows open and all the local trucks and farm equipment driving by on that main road, sometimes with foul cargo.
If you want a quality dining experience, you're better off going elsewhere.
