Brandon Blaisdell
Google
I have to give a huge shoutout to this bb.q Chicken as they are top tier, best service, and just amazing human beings. This is a long story, so buckle up...
Back in Dec 2024 I was taking my family to pick up our dinner from this bb.q Chicken location and our car stalled out about halfway there. My mother-in-law (visiting from the Philippines), wife, and two children were stranded in our disabled vehicle on the roadside while I figured out the tow, logistics (our second car was back at home, not too far away), and coordinated everyone. In the midst of all that was bb.q Chicken. I have to say, despite terrible circumstances, they really showed up and delivered for my family (quite literally!). After a lot of frantic calls, back and forth, and general stress, the bb.q Chicken staff offered to deliver our dinner to our home. To my relief (and after a really terrible, stressful evening), the staff delivered our dinner safe and soundly. I can't emphasize enough how amazing, awesome, and human the staff was - despite our circumstances, they showed up, delivered our food, and absolutely went above and beyond to help us out in a time of need.
I know that doesn't say much about the food - it was excellent after some reheating, and even then, it was a minor miracle to be even eating it in the first place since we live ~30 miles away.
Speaking of the quality - not impacted whatsoever. A little time in the air-fryer made it perfect crispiness, and we also came back as a family (in a functioning vehicle) to enjoy about a month later. No change in quality - always the same crisp, juicy, delicious bb.q Chicken we've come to love and expect. If you want to find your favorite fried chicken and K-food spot, look no further because this is it.
Thank you bb.q Chicken Oakland staff - you're amazing people and that night was truly one to remember because of your kindness and humanity for my family in our time of need. We appreciate you and look forward to coming here for many years to come.