Monique M.
Yelp
This is a bit overdue but still worth sharing. I wanted to treat myself for my birthday in February. I've heard great things about BCakeNY, so I decided to purchase a few treats for my personal consumption during my birthday month. Their website is a fairly easy platform to use and I really must commend them for offering such a great variety of cakes and treats which do not require the customer to step into their store. There are complete cakes for sale, as well as cupcakes with designs, cookies, and even DIY kits - all very cool and innovative. I decided to purchase 4 cake jars of different flavors (lemon, bailey's rum, blue velvet, and vanilla). The cake jars are $12-14 each depending on the flavor. They do offer gift box packs of 2 or 4 jars however, they are limited to either a liquor mix or regular mix. I have no idea what either of those includes since it isn't outlined on the site. There are pictures too but I'm not sure if they are accurate to what you'll receive. Nonetheless, I've never had their cake before and I did not want surprises, so I ordered al la carte.
You can order for pick up in store, shipping, or delivery. I live in the Bronx, so getting to BCakeNY is a bit of a journey on my own. Delivery is $105, (out of the question). So, my only option was shipping, which is $25. Pretty steep if you ask me, but it covers 2-day shipping. I was hoping to get the treats on or before my birthday but that did not occur. Once you place the order, you'll receive a confirmation, then a shipping notification, but no tracking number. My birthday was the 9th, so I called on the 8th asking about the tracking number. I was graciously notified by the staff that my treats wouldn't get to me in time as there seemed to have been some error (on their part) with my address. As a result, they resent a new shipment of treats overnight via UPS. Exceptional service, if you ask me. I received the replacement shipment with no problems and on-time.
The cake jars were packed secure and well presented in a cake boxed filled with colored shredded paper. Again, I ordered lemon, bailey's rum, blue velvet, and vanilla cake jars. All tasted very fresh and require immediate refrigeration. The cake itself wasn't as great as I had anticipated but they were good enough that I would have it again, I just wouldn't say this was my go-to place for all of my special occasions. The texture was pretty moist and the flavors were mildly sweet, without being overpowering. The buttercream frosting was tasty, its texture being light and creamy; I'm guessing it was oil or fat based because it solidified when refrigerated. The blue velvet came with cream cheese frosting, which was a little too sweet for me. Among my favorite, I enjoyed the vanilla and bailey's rum cake the best. The latter wasn't overpowering which I was surprised about. It had a nice tinge of the rum that when combined with the moist, sweetness of the cake, it creates a nice mouthfeel. I would suggest allowing the cake jars to sit at room temperature for a few minutes before eating, so that you can really enjoy the flavors. Once I started doing that, I really got to taste and enjoy the cakes.
Overally, I enjoyed my cake. It was a great treat to celebrate my birthday. I also commend the staff because they were very helpful whenever I called with questions or concerns. I'd definitely return but it's not at the top of my life due to distance and essentially, I didn't fall in love with the cake. Five starts all around for great service and good cake.