Sarah B.
Yelp
I have lived in 4 states in the last 3 years and as many apartments, this is the worst of the worst. When we arrived last April after numerous emails back and forth with the complex to ensure our unit would be ready, we moved across country only to find that it not only wasn't ready for us, there was no flooring, no mirrors, and no counters. We agreed with the former manager (they have switched this position at least 4 times within our lease) to stay at a hotel until it was done and in return get a credit on our account. The credit vanished completely 2 months after our move in because the complex decided to switch payment mediums and no longer use the initial one provided to us. After multiple attempts to view our ledger and see where our money, as well as the initial "move in special" amount went (which also just disappeared) we gave up. On top of that, the apartment is ridiculous, a whole year with still no mirrors, no closet doors, and a management/maintenance staff that ignores almost all requests for help. Halfway through our lease we had to call the police because squatters were living in the vacated apartment across from us, which was left unlocked and unmonitored after it's "renovation". There was evidence of fecal matter, and urine on the floors and walls and intravenous drug use according to the police. Children lived just below us. When brought to the managements attention there was no apology, no accountability and in fact we were told "we have a lot of empty apartments, it's bound to happen". When our new place contacted them for verification, they ignored it continuously until we physically went in to the office to tell them to email/call them back. They are negligent, lazy, rude and greedy. There isn't enough space to write all the details of what they've done but the list goes on and on. I paid $1700/month to live somewhere worse then a seedy motel. I promise if you move here you will regret it, just don't.