Mike F.
Yelp
Simply put, for a place to eat at JFK (around the A gates), this place put out a good flatbread. Was it pricy, yes but you do know where you are.
However the counter service was horrible! Sitting at the bar, I had to ask for a drink (and because I did I went with water vs a cocktail). The previous guest's leftovers remained on the counter for a very long time however I needed a seat. Not once did the bartender wipe a spot and even though they encourage online ordering, she spent her time ringing walk up orders than serving. She sat my food down and I had to call her back for some napkins. No water refill, no thank you, not one word.
She's lucky they encourage online ordering because they auto fill a tip. Now you can opt out but I suspect those in the kitchen get dinged too.
This place could be a great time-killer while waiting for a flight but there is no service to go along with it.
I'd recommend grabbing a bag of snacks and drink right next door, saving your money and just go sit and wait for your flight.
For added insight (because I was at the bar) I overheard other guests having to ask for help/service and two guests cancel their order because of the delay is getting served.
Sorry, this place misses the mark. I will take my layover time elsewhere.