Tennille
Google
Ordered a family meal through UberEats totaling $124, including brisket for a family of four, pulled pork for a family of four, mac and cheese, collard greens, and cornbread.
The cornbread was completely missing, and the portions of both meats were far smaller than what was advertised as “family size” — realistically enough for about two people, not four. The sides we received were fine, but the main components of the order were not.
When contacted, the restaurant acknowledged items may have been missed but stated they do not issue refunds for missing items. UberEats support ultimately capped the refund at $2, which did not come close to addressing the missing food.
Food quality aside, this was disappointing from a portion and fulfillment standpoint, especially given the price and the expectations set by the menu description.