Bebek Hotel

It’s a calm and stylish spot to start the day. The view does most of the work — you don’t need to do much. The burrata was fresh and well-balanced, the sourdough nicely toasted. I liked the matcha, though it came a bit too iced — I’d go for it hot next time. Service wasn’t fast, but I wasn’t in a rush, so it didn’t bother me. Not crowded in the morning, which is a big plus

I had a confirmed reservation at Bebek Hotel by The Stay, guaranteed with my credit card. I even called two days before arrival to inform them I’d be checking in early, and everything seemed in order. Less than 24 hours before check-in, I received a sudden cancellation email and a refund — no explanation, no apology, no attempt to assist. I spent nearly an hour trying to reach someone by phone. When reception finally answered, they said they “couldn’t help” and that the reservations team was unavailable and unwilling to speak with me. No one ever called back. No one replied to my emails. This hotel operates with complete impunity and disregard for its guests. Their behavior was arrogant, unprofessional, and completely unacceptable — especially from a property that charges a premium and positions itself as a luxury destination. A last-minute cancellation without cause, zero accountability, and no willingness to even speak to the guest? Absolutely disgraceful. Avoid this place — you’re paying luxury prices, but getting treated with total indifference. Book elsewhere.

Went to the terrace cafe restaurant and asked for table in the sun. The female manager was very rude and pretentious and gave others a better table with a view. Told us they were reserved but it was obvious they she gave them to the elite class. She said she would move us if a table became available. She put us in a dark corner and totally forgot about us. Won’t go there again. Wouldn’t recommend unless you look like someone with lots of money as you need this if you want to be treated with decency.

This was our second visit to this hotel and unfortunately the service and professionalism disappeared |We had 3 rooms and upon arrival there was no one to help with our luggage we had to carry it ourselves|Dinner-We had reservation at 8pm and we had preordered our main course they served us at 9.20|Serious lack of service and no manager around apparently he left at 9 pm|We will not come back

Restaurant - total scam pricing. The food is just not that good... the price you pay is for the location and the view... however the service and food is not worth it!! Stay Away!

First we went to the roof bar to have drinks and there was no one there apart of 3 waiters so we went down to the bar.|We had booked a table for dinner the table was booked for 8pm prior we had drinks and ordered the food at 7.15pm,we didn't get our food till 9pm they said they had problems in the kitchen.|Terrible service even ordering drinks was a struggle pure lack of management and service,We will never go there again.

Great restaurant, right on the water. Food was delish .. lamb chops were bomb, tasty salads, and pastas. Separate serious whiskey menu and good Turkish wines. Awesome service! We got a table later in the evening so we can catch DJs as they transition to livelier music. Great experience.

Rooms and suites have an amazing view (for the ones on the sea side). As for the rest it’s a huge disappointment, to say the least.|You’d be much better welcomed in other hotels in Istanbul, especially for this price.||They have a very nice terrace restaurant by the water, which you can barely access, except for breakfast. Food is nothing special.||It is impossible to book it for lunch or dinner, even if you have a suite. The staff is very rude and doesnt care if you are a hotel resident.|This same restaurant turns into a club (which you still can't access) with extremely loud music making it simply impossible to sleep until it stops ... After 5 am. ||On top of that, we had almost one hour in the complete dark as there was no power in the building.||It’s clearly not a hotel. It’s a posh restaurant/club, with average food, high prices, rude staff, and some rooms available upstairs with low consideration for its residents.