Katrina K.
Yelp
I love shopping at bed bath and beyond. I love everything about the store. I usually shop online but, I recently went to the bed bath in Rockford IL. Location on East State st. First, I was shopping on a wedding registry with my friend. However, we found a couple items but, need assists with the other items. I could not find anyone so, I went to the front of the store and there were three ladies talking about salad. I approach them after waiting for a couple seconds and I said, excuse me can someone help us find some items over hear. I did not get a response, just a nasty looking. Then they had to decide out of the three of them who was going to help me. She finally came around the counter. Then I said, Sorry to interupt. She stated, No that is ok, We were just talking about salad. SMH. Finally, after the brutal hour on finding the items, the check out lady was rude. My friend and I wanted to split the cost on two cards and she told my friend to type in the amount of her part but the machine never gave her a option. Then the lady never offer to cancel the purchase and redo it. It wasn't like she had a line Rockford Bed Bath and Beyond CUSTOMER SERVICE SUCKS!!!!!!!!!!!