Luis D.
Yelp
I usually don't feel the need to write reviews for negative experiences; everyone has terrible days, and especially for events as busy as the Festival of Lights, I understand the commotion of huge crowds can be overwhelming for those in the service industry. As someone who deals with their fair share of disgruntled patrons, I empathize with what bartenders and servers deal with. However, there is nothing as uncalled for as unwarranted hostility.
On 12/9, my gf and I were sitting at the bar eating food from Fufu's and drinking some beers (from Beerfarm, purchased by my brother for us) , while my brother and his gf were standing behind us. They had given up their seats at the bar for us so we could eat since there was no space elsewhere. As soon as we finished eating, and while my brother closed the tab, a bartender approached us, took our drinks away (mine was empty, but my gf hadn't finished hers), and asked us if we needed anything. We said no, and immediately, his demeanor and tone changed, and told us the seats were for paying customers. I was confused at what he said because my brother bought us drinks, which he literally watched us drink. We just didn't want to drink any more than that. There were other patrons around us nursing their drinks while they watched the hockey game, so I also don't understand why he felt it was warranted to "call us out" in particular.
At first, I felt there was some maybe some confusion or miscommunication. However, I have been thinking about this exchange the entire weekend, and I decided to write this review because never in my 10 years of working in the service industry have I ever felt appropriate to be such as a** to somone that wasn't an a** to me first. I don't think anything we did warranted that. I doubt the bartender that said this to me will read this, but in the offchance that you do, next time, keep your comments to yourself. Call out sick everyonce in a while. Something.