Carlos L.
Google
I used to really enjoy coming to Bel Ami Café, but unfortunately, this last visit was quite disappointing. I ordered a couple of cappuccinos, and they were nothing like a proper cappuccino. I also tried a few of the mini cookies, but they had a strange taste almost like detergent or even mold, which was very unpleasant.
To make things worse, the person at the counter had no idea about the ingredients in the products. I asked about the muffins, and he said “I don’t know” several times. It’s really unfortunate, especially since I used to be a frequent customer.
I strongly recommend reviewing the handling and freshness of your products, and it would really help to properly train your staff on what you’re serving.