Claudia B.
Yelp
This deeply troubles me to write this, but I just spent $440 (incl. tip) for 4 people to NOT enjoy a celebratory Sunday buffet brunch at Bella Vista. WTF? The view of the ocean is still gorgeous, but even THAT wasn't in our favor... all those seats were taken, so we had to eat indoors..... and we had requested outdoor seating when making the reservation. Mind you, there are no promises, but when I specifically said this would be a special celebration, one would think they would pay particular attention to THAT. Still pleasant, but not what we wanted.
As for the food, OMG, it was downright AWFUL. The three others I dined with were probably not as critical of it as I am, but nobody was raving, either. I'm the Yelp writer, so I tend to be more focused on what I eat, how I enjoy it... or not, and I'm far more vocal about any dislikes I might have.... and trust me when I say I had MANY issues with today's brunch.
I think what's really bothering me is that I paid $85 per person to be pissed off. I will pay $85 and more if it's a good meal, but that's usually for dinner and certainly not brunch. I ate here exactly 5 years ago for brunch, paid $10 less per person, had more food choices that I liked, and while it wasn't the best I've ever had back then either, it sure wasn't this dreadful choice that we were presented today. I don't like being swindled, and that's how I feel right now. Let's start with the smoked salmon, lox to me. First, there were no bagels and cream cheese anywhere in sight. BLASPHEMY !! Okay, so that's a bit dramatic.... but still, how do you serve lox without bagels and cream cheese? But it gets WORSE. I took some lox anyway because I love it, and when I bit into it, it was DREADFUL..... as in SPOILED. I had to immediately spit it out. Turns out, I wouldn't be needing the bagel and cream cheese after all. Then, there were the crab legs... they were tasteless and dried out. I couldn't even chew the crabmeat, it was so dry. TERRIBLE. The cooked shrimp were good, I'll give them that, but the cocktail sauce was so ridiculously thin and watery, it didn't stick to the shrimp. I don't like shrimp without the cocktail sauce, so I ended up leaving some on my plate.
I also took a Belgian waffle...... overly cooked and dried out......... and no amount of syrup and whipped butter helped. It did NOT soften it whatsoever, and I took A LOT of syrup, trust me. The deviled eggs were "okay," but I've had better. No flavor. The omelette was decent, but the chicken sausage was cold, and I didn't like the flavor. I took 2 eggroll, one was veggie, and the other had shrimp in it. I also took a dumpling filled with chicken. None of those were anything spectacular, and while they weren't bad, they didn't have any appreciable flavor either. I also took some ahi tuna poke. That was okay, I suppose, but I was already in a disgruntled mood from all the other misses.
As for the desserts, I tried 5 things, of which I only liked two.... the chocolate mousse and the cheesecake. The matcha raspberry cake, chocolate passionfruit cake, and the lavender panna cotta...... all not to my liking. I am NOT marking down for those...... I just didn't care for the flavor combinations, and I never hold a restaurant responsible because I don't like a flavor. I will, however, hold them responsible for NO flavor, or spoiled, or overly cooked, such as were most of the food items I tried today.
For the $85 per person, while there were other food items present, it wasn't THAT much. It wasn't overkill, it wasn't a plethora of food that frankly, I would expect for $85 per person. Last but not least, the service was disgusting. While our waitress was pleasant, she was M-I-A for most of the meal. We had to stack our dishes or move them around to make room for new dishes. Neither she nor the busboys were attentive to anything. I ordered iced tea, and although I drank it down, it never got replenished. I ended up pouring my water in and drank that when I ran out.
Bottom line is that they need to up their ante at this restaurant...... or lose the Sunday buffet brunch altogether. Let me tell you, even though the outdoor seating was filled to capacity, the indoors, with a great many tables, was NOT filled...... not even close..... and I'm wondering if that is speaking volumes about their food quality... or lack thereof. This place is NOT a hit..... but rather, a big MISS. Who knows, the word might be out already, and I just may not have known. I know now, and I won't be making THAT mistake again. It was an utterly disappointing experience, and considering we picked THIS place to (belatedly) celebrate someone's graduation from UCLA, and we traveled all the way from Los Angeles to do this, well, I can't tell you how upset and disappointed I STILL am by my choice. To think, this is a Four Seasons establishment. Such a disgrace.