Alexander T.
Yelp
This place could be a little gem, with it's location in Broadway Market, and with no other Italian restaurant nearby. Unfortunately, everything is spoilt by the owners greed and "pack 'em in" mentality.
I've eaten here with my girlfriend twice.
The first time was pretty average, with the service being a little on the poor side, the food ok, so we decided to go back and give it another go. Oh dear! We popped in during the day time and booked a table. Then, when we arrive later in the evening we are told that they don't take bookings, and we will have to wait in the queue!! Not a good start. It was Saturday night, and we were hungry, so we waited. 15 - 20 mins later we were ushered to our table for 2...which was essentially a table for 8 as all the tables were nearly touching. I had to go around the other side of the restaurant to get to my seat. Not going too well really, but we're in, we're seated. Now for some pizza.
We eventually get some service and order. Just before our pizza turns up, one of the waiters tried to get through the miniscule gap in the tables and knocked over our drinks. Ok an accident maybe - but the tables are PACKED TOO CLOSE TOGETHER!! Drinks are replaced obviously, but evening getting worse. When the pizza does arrive, mine is ok, nothing more. My girlfriend's is not ok. A couple of tiny pieces of ICE COLD Ricotta in the centre of the pizza is deemed as acceptable apparently. We mention this is not, and the pizza is taken away begrudgingly, to be returned just in time for me finishing mine, and a few more pieces of Ricotta have been added, still ICE COLD. That was it for our evening there. My girlfriend had a word with the manager, trying to explain that this is all brought on because there are WAY too many people in the restaurant, and that as a consequence - service and quality are suffering. Manager waives the bill, which was something, but we definitely will NOT be going back.
As I have mentioned - this place could really be something great, but suffers badly with service and quality due to the owners greed.
If you like being packed in like sardines, poor service, mediocre food - then this is the place for you.
Just how badly do you want that pizza?