Sarah A.
Yelp
I was super excited to hit Belo bar for some oysters and dinner on 2/20/25. My friend and I were happy to catch up at the bar. We asked to order some food, we asked about the sliders and we were informed they could only be made well done so we decided against those. I ordered a dozen oysters and some mashed potatoes. My friend got the wings. The wings were okay very soggy and fatty, tasting like old oil. We didn't say anything we were happy to just enjoy each other's company. The mashed potatoes came out and were extremely cold once again we just chalked it up as a loss and continued chatting. I ate two oysters nothing special but I was happy with that. On the third oyster out of six, as I was chewing I felt something pop and crunch in my mouth. Then it felt like plastic, I pulled out what I hope was a dead crab out of my mouth. I was so repulsed and tried my hardest not to vomit on the bar as I saw the legs and body of a dead crab is what I'm telling myself because I don't think I can't recover from whatever else it may be. I let the bartender know discreetly to which he took the remaining 3 away immediately and told his manager. They discussed it for about five mins and then then returned to say "yea my manager said he's not going to take them off the bill." I didn't ask for them to be removed but working in the service industry for over 20 years I would NEVER charge someone who had anything in their mouth that they did not order. Still I did not complain I said okay I just wanted to enjoy my time with my friend. About another five mins later they were discussing again for some reason and the bartender came up to us and said the manager is willing to replace them, I told him no thank you I don't want any more oysters tonight after that. Not even five mins later another man approached us and plopped down a tray of three oysters saying "these are complimentary". At this point I almost throw up as I've said several times don't want oysters after that. What is even more offensive then bringing the same three oysters I didn't eat from the original six is that I already paid for them. In no way were they complimentary ! Those were from my tray, just brought out again on a smaller tray. At this point I was so repulsed and disgusted about the entire situation. During the whole situation not one person apologized, instead the manager talked about me and the situation at the bar several times without approaching me once. Also discussing it to someone else outside the bathroom door while my friend was in the bathroom saying "yea I'm not taking those off!". No one asked him to take them off even though that is the right thing to do, but to be forced to look at them over again after that experience was horrid. Do better. $76.77 for an awful experience was not on my agenda for a Thursday night dinner. We left disappointed, needless to say I was ill when I got home.