Ben & Jerry’s

A great place to visit! As an ice cream lover, finding out that Ben & Jerry's did tours of their factory was something that became a must-do. You sign up for a 30 minute tour where you watch a short movie, sample cookie dough, watch the factory floor from above with the guide explaining the whole process, and then sample one of the flavors of the ice cream (you are not able to select the flavor) with an actually surprisingly large portion for just being a sample. It was definitely worth the money. They also have a shop for ice cream with lots of options! It can be super hard to decide cause of all of the great options. Personally, I got a brownie sundae with marshmallow sky ice cream (and it was delicious). There is also a gift shop there, with some cute options available. I love the cute little spoon shovels for ice cream! Lastly, they also have the flavor graveyard opposite of the parking lot. In the winter, it can be slippery to trek up there, so be sure to wear boots. I saw so many flavors that I didn't know they ever offered, and wish they still did (marzipan, my dream!). Overall, super glad I went here! Next visit to Vermont, this would definitely be something I'd want to do again.

Fantastic experience on the factory tour. Our tour guide Blair was very friendly and funny and did a great job covering the history and inner workings of the factory. The tour is a very good value for the cost! We also got to try ice cream! Delicious as always but something more special about having it at this place. This is a great place for families to visit and have fun. It does get quite busy and the parking gets filled so it's good to book tours in advance and come s little before the start time. The flavor graveyard just outside the main guest entrance was a cool thing to see, some of these flavors I never knew existed.

Took the tour with my boyfriend and it was only $6 (adult ticket price) per person for a 30 min tour. Our tour guide was a very nice and knowledgeable person and showed us around the factory. We first watched a short film on the founding of Ben and Jerry’s, then we went upstairs and watched the production of ice cream and sampled cookie dough balls, and then lastly we sampled a new ice cream flavor, which was super good! There was a cute gift shop that you could go to at the beginning and end of the tour and they of course sold ice cream too. At the very end, we got to check out the Flavor Graveyard which is located near the parking lot. This really was such a cool tour for such a low price and I highly suggest checking it out if you’re in the area.

One of the best stops on our trip through Vermont. The tour is $6/person for a 30 minute tour. You start off going into a little theater to watch a short video about the company. We were then given samples of cookie dough while given a tour of the actual factory area. From here we went to the flavor lab where they create all kinds of flavors. Here we were given a sample of a random flavor (everyone gets the same flavor, and the samples are generous). They do offer different options for those who may have allergies to what they pull out. Afterwards, we wandered through the gift shop and then grabbed a cone before we headed to the flavor graveyard. It was a fun experience and if we’re ever nearby again, we’ll definitely stop in!

Super cool place! The tour is 30 minutes and you get to see the machines function. There’s also a short video on the beginning. Samples are included in the tour. Yum! They do sell ice-cream, normal pricing. There are lot of opportunities to get pictures. There are tables indoors and outdoors, as well as a PLAYGROUND for kids. Anticipate 1.5-2 hours with kids and an hour without kids. They do ask about allergies and how they can accommodate your allergies!!

I wanted to express my appreciation for the fantastic experience I had at your store. From the moment I walked in, I was greeted with friendly smiles and exceptional customer service. The store was impeccably organized, making it easy to find everything I needed. The staff were knowledgeable and went above and beyond to assist me, offering helpful recommendations and ensuring I found exactly what I was looking for. It's clear that you all take great pride in providing top-notch service and quality products. Thank you for creating such a welcoming and enjoyable shopping experience. I look forward to returning soon!

What a thrill it was to visit the OG Ben & Jerry’s factory. It’s a quaint property with beautiful surroundings. The tour was short and sweet, but they’ll answer any questions you have and treat you to some fresh ice cream. Bring your money for more ice cream in the shop and fun souvenirs. We really enjoyed it and love how much this company gives back.

We made a planned quick stop here for the tour which we were slightly disappointed with but that could be because we had envisioned something more. It’s 30 minutes long and includes a short video of the history of the brand. You then walk down the hall where the tour guide talks through the ice cream making process while you’re overlooking the production room before ending with a sweet treat. I think we were expecting the tour to be abit longer or have more components? Having said that, the tour guide, Noel, was super enthusiastic with many dairy puns that kept the group smiling. We enjoyed the welcoming decor and the flavour graveyard and there was also a playground, scoop shop and a gift shop.

This was a bucket list item for me on a Vermont trip! My husband said he didn't need to do it as badly as I did, but we went out of our way to hit up the tour- because obviously I HAD TO. I would HIGHLY suggest you reserve your tour tickets online ahead of time or they WILL sell out. I know they were sold out had we not bought tickets online ahead of time- I believe it was $13 or 14 for both of us with the fees when buying them online. You get to go on the tour and get a fresh sample of ice cream. We were super fortunate that we could see them making an ice cream when we were there! Their production lines don't work on weekends and we were there on a Friday- which made it even better! They were making Cherry Garcia. At the end of the tour they let us try the Strawberry Cheesecake- which I normally wouldn't go for, but it was pretty good! Afterwards we went downstairs and got some more fresh ice cream haha- they have an ice cream shop you can pay for cones or cups at and toppings. Everything was the perfect freshness and softness. So different than in the pints- which are still good. They also have a Ben and Jerry's "Graveyard" of dead flavors that's near the parking lot. Its a funny cute touch. I would suggest this for any ice cream lover!

I love Ben & Jerry's ice cream. Not only do I like their ice cream but their mission is also what I love. I went to their tour that lasts about 30 minutes & at the end you get a mystery tasting at the end. The one that we tried was dirt cake which was really good. During the tour you learn about the company, how they make their ice cream & more. You can't take pics or videos of their ice cream making process but you can see alot. At the end you can take pics with the photo ops outside & also visit the graveyard of ice creams that have been depinted. I would definitely recommend, it's a must when visiting Stowe VT. It's located in Waterbury but it's really close the Stowe.

Some of my most cherished childhood memories are family trips to the Ben & Jerry's factory in Waterbury, Vermont. Over two decades later, it seems not too* much has changed, and it's still a fun-filled experience for kids and adults alike. The factory tour is undoubtedly the highlight of the visit, whether to witness how their ice cream is made, or to get a free sample of a mystery flavor (and some cookie dough) at the end. The flavor graveyard, which didn't exist the first time I traveled here, has expanded over the years, and now represents a "real" graveyard, a fitting tribute to their "Dearly De-Pinted" flavors. Don't miss out on the opportunity to go to the Ben & Jerry's factory - it's a fun excursion during a road trip, alongside the Cabot Creamery Store, which is less than a mile and a half up the road. *except fewer free samples

The Ben & Jerry's tour was quick 30 minute experience consisting of a short video, a look at the ice cream production floor (the machinery was in action making tonight dough) and a generous ice cream tasting. It was filled with just enough people for a full tour. The building was quite clean and offered elevators for accessibility. We ended the tour with sample of a dirt cake flavor (vanilla pudding with chocolate cookies) and they weren't stingy with the portions! It was a large sample. The tasting was a perfect way to end a tour. We also paid our respects to the flavor graveyard. RIP, sweet flavors.

Ben & Jerry's Factory Tour was a fine light entertainment for a Sunday afternoon in VT. Friendly tour guide, a short (6 minute) film about the founders, the factories, the corporation's "for good" ethos (would that more companies behaved that way), and production facts. Viewed the production line during cleaning, but still cool. And--of course--samples of the product. Swag shop--with pints for sale--and the scoop window serving Ben & Jerry's ice cream creations--Yum!--plus the flavor graveyard, made for a satisfying experience.

Since we were staying in town we figure we had to pay a visit to the OG Ben & Jerry's. I figured that a cold evening in October would not be super busy but boy was I wrong. It was packed! We weren't even able to get through the super long line to get ice cream before they closed. We did get to visit the flavor graveyard so that was fun and still worth stopping by for.

This is a must stop in Vermont if you live Ben and Jerry's! We wanted to go to the factory tour but it was all sold out. We still walked around the flavor graveyard and got ice cream. Mango - it's one of their new flavors and it's so good. It's mango ice cream with sweet cream ice cream and it kind of tastes like a creamy mango smoothie or a little bit of mango sago without the coconut.

How Fun! I feel like this was a must do when we visited Vermont! I'm a sucker for a good tour and this is a fun one, seeing how ice cream is made, yes please! I booked our tickets in advanced, we pulled up to the factory and it's bright and colorful! We got in our tour which was quite full, maybe 30 people, you watch a video about the company, I admire their values! They have a big thing for giving back to the community , doing good! Then go onto the floor where they are making the ice cream ( no pics here) then into the tasting room to get a sample of the flavor of the day, ours was Churros ice cream, cinnamon goodness! After the tour your free to walk around, get some ice cream, gift shop, and they had a booth set up to make your own tie-dye t shirt for $20, my daughter did it it turned out really cute, flew home with it no problem they put it in a zip lock bag to make it home.

How could I come to Vermont and not go to the Ben & Jerry's factory? The place is pretty cool. We bought tickets for the tour and sat outside in chairs amongst the birch trees. The weather was so ice. The tour was actually very informative. I knowing very little about Ben & Jerry's came away with a lot of information. Much respect. The sample of the Strawberry Cheesecake and the cookie dough bites were very good. I ended up buying a magnet and a t-shirt from their little shop as souvenirs to take home. We all got some ice cream in their scoop shop area and I decided on their new mango flavor. I had this previously in Burlington and I really enjoyed how much it tastes like real mango. My friend's daughter had a great time in the playground as we finished our ice cream in the shade. The flavor graveyard is cool yet a bit disturbing. I didn't really recognize any flavors there but some of them should have lasted longer than they did based on their description.

This is a fun, 30-minute tour if you're visiting from out-of-town. It's a kid-friendly activity (just a short movie, followed by a generous tasting of a new flavor, and brief overview of the factory line). Be sure to make an advance reservation if you want to go on the 30-minute factory tour. Otherwise, the outdoor flavor graveyard is free and available anytime (you don't need a prior reservation to see it). Below are a few highlights. 1. The Outdoor Flavor Graveyard is free. You can go there without paying for thee tour. It's a hilarious pilgrimage to honor flavors that did not have the sustained demand to justify its continued market distribution. 2. Trying out an experimental flavor. As part of the tour, you'll try a new flavor that is being market tested. We had a generous sample of "Crazy for Churros" which was outstanding. It can take 3-4 years for a new flavor to reach widespread distribution. 3. Watching kids get excited about ice cream. It's fun to see such pure joy among children (elementary and middle school) on the tour. One marketing strategy of Ben and Jerry's is to appeal to kids who continue to buy the ice cream as they age into adults. Our tour guide asked who came the furthest distance to visit Waterbury, VT. You'll be surprised to learn that your fellow tourist family may have journeyed from Houston, San Francisco, or Brazil! 4. Learning about the history of Ben and Jerry's. In the short video, it was fun to see how a risky experiment in a former garage located in Burlington, VT became a global brand. I enjoyed learning how Ben and Jerry met in high school as "last place" finishers in gym class - and their overarching mission to support community and advance social justice by bringing people together. 5. This only downside was the abysmal state of the public restrooms. Given the volume of foot traffic, I can unequivocally state that the men's restroom was nasty and sorely in need of periodic cleaning. While it's not a priority for Ben and Jerry's, I think they need a bit more restroom cleaning! If they can stop the entire factory line for a federally mandated cleaning every 72 hours, maybe they can do the same for their bathrooms every 12 or 24 hours... Finally, we learned that Unilever has 3 factories worldwide for the production of Ben and Jerry's ice cream (one in Waterbury, VT: another in St. Albans, VT; and a third in the Netherlands). Overall, it was well worth the 30 minutes for this fun, touristy stop!

My girlfriend and I had to make this a stop as part of our Vermont weekend get away. As two people who love a sweet treat late at night Ben and Jerry's often hits that spot. We participated in the tour which as adults was cool I will say but a little lack luster kids will love it I'm sure! You do get a free sample which is amazing! The gift shop is great with plenty of cool trinkets revolving the brand, everyone is very friendly and it is a fun environment for sure! Overall it was a great experience and we were happy to see where our cravings originated!

I didn't intend to stop here since we only had one night in Vermont but it was meant to be as we happened to be driving through the town on our way from Boston to Montpelier. Of course, last minute means all the factory tours were sold out but being able to just walk around, getting some scoops from the scoop shop which surprisingly the line moved pretty fast, and the punny flavor graveyard which is one graveyard I was happy to visit. Be aware that the scoop shop had 2 lines and one side didn't list as many flavors as the other. Churray for churros, chocolate PB chunk and coconut seven layer bar for me.

A fun family-friendly experience for all types of ice cream lovers! You can go on a factory tour of the facility. On the tour you can learn about the history of Ben & Jerry's, see where the ice cream is made, and get some free samples. I am non-dairy and was thrilled that they had non dairy options for the samples. Pro tip: order your tickets in advance because they WILL sell out. Afterwards you can go check out the flavor graveyard which pays tribute to flavors that they've put to rest. It was such a fun experience with lots of laughs, good eats, and colorful photo ops.

They offer a factory tour that includes viewing some of the production area (from top), getting one free sample (we got a cookie cream), and a movie. Overall it was a quick 10 minute tour. They have a store that sells all their ice cream flavors including the latest ones which might not be available else where. We got the vegan strawberry cheese cake which was delicious. They sell pints for $7, which is cheaper than what we get in other regular stores especially outside of Vermont. The most fun part was visiting the ice cream graveyard. My son loved it there.

I came during a very weekend and I wasn't able to do the factory tour. This was very disappointing but I did get to buy some ice cream and check out the grounds. I was surprised by how many flavors they had in comparison to the ones I seen in the supermarkets. I decided to go with the salted caramel and it was delicious. Their small its a pretty generous portion and I couldn't even finish my cone.

Hanging out in Stowe for the weekend. After a hike, we stopped in for a tour. It was about $6 and they give you a free tasting which was a large helping of strawberry cheesecake ice cream yum! There's a really long line outside where you can get other flavors. They have a playground for kids and lots of photo op spots! The tour was informative. Our guide was great at thinking on the spot as the little kids asked the most random questions! Hilarious! You watch a quick movie about the history. The whole thing took us about an hour.

I was in town for work and had to stop by when I saw Ben and Jerry's. There's two parking lots, veer to the left to park up the hill- if you don't, you'll park and walk up the stairs which does help balance the ice cream! There's plenty of seating to enjoy your ice cream and the views are great. This is truly a win win.

Overall the tour is not necessary for the price. They give you a free sample of the days flavor they are making. You then watch a 5 min vid you can find on YouTube. Skip the tour and just visit the location with their grave yard. I still purchased ice cream while there for their new flavor. It was good but cheaper to buy at the store for a pint. The small scoops run $6-7... depending on flavor and if you add cone.

We decided to do the touristy thing and stop at Ben&Jerry's while passing by. It was a nice break in the trip to get our stretch our legs and check our the flavor graveyard. Be advised in the winter it is a straight hill of ice and you proceed with your own risk and caution. It was interesting to see all the flavors they've "retired" and "resurrected" over the years. The main part of the factory offered tours in which they cannot promise production is occurring during the tour , which to me defeats the purpose of a paid tour. They have a gift shop which plenty of merchandise to choose from but is rather overpriced for what it is just to have their logo and name on it. You can also take photos and enjoy the outside seating area in warmer weather. You can also order ice cream inside but be prepared for the price gouging as it is $6.10 for a tiny child sized cone with minimal ice cream. All in all it's a nice experience just be prepared if you want to do anything there that isn't free to spend a decent chunk of money.

Ben & Jerry's factory tour was quick. It begins with a short video of the history and values of the company. You then go up to a small elevated part of the factory surrounded by glass where you can see different parts of ice cream making. You won't see a lot and won't appreciate all steps anyway so you will likely rely on the videos on the screen. It ends with sampling of a particular flavor. Thought the price for the tour was cheap, it's not worth the time. You'll only be disappointed. You can just buy ice cream here instead (which you can do at your grocery store). Turkey Hill experience in Pennsylvania is more fun and so much better (where you get to make your own ice cream flavor).

Great place to stop on a Road Trip through Vermont with your family or just a weekend for two. We loved the tour (samples of cookie dough and ice cream included) where we learned about production and history of the ice cream we love so much! The tour guides are charismatic and open for all questions. The location is so fun which includes the flavor graveyard, a park for kiddos, a gift shop, and of course a scoop shop. I opted for Chunky Monkey in a chocolate dipped cone and it was just as good as ever. Such a cool place!

Marshmallow Sky was smashing! We got them as samples on the factory tour and dare I say I swear the ice cream is creamer from the factory than in store ‍ Tbh the sweet cream & cookies was good but I should've gotten the marshmallow sky again it was THAT good. Sad to say it's been really hard finding the marshmallow sky in stores since it's limited edition. The factory tour was very quick about 20 minutes. The two videos they play take up most of the tour. Sample sizes in the tour were very generous. Flavor graveyard was cool as well.

The Ben & Jerry's Factory was a fun stop! The Flavor Graveyard was really cool, and for $6 the tour was decent--though the ice cream samples definitely made it better. Overall, it wasn't mind-blowing, but worth a visit if you're in the area!

My wife is a bonafide "dessertie", so she has been eager to make the pilgrimage to the Ben and Jerry's factory. On a warm August summer day, we were finally able to pay our respects. The atmosphere on the campus is fun and enthusiastic. Everyone is pretty excited about the ice cream and the vibes are infectious. My favorite part might have been how jolly everybody was. We started with a tour of the factory. It was neat and the time flew by. At the end of the tour, we sampled a new flavor - mango ice cream - which was incredible. Absolutely nailed the creaminess plus the perfectly ripe mango flavor. Afterwards, we stepped outside to the service counter for the main attraction! I had the maple walnut on a waffle cone. I decided on the maple walnut because it's only available at this location. As with the mango, the texture is on point. Ultra creamy. I liked the maple flavor but found it less pronounced than the mango one that I had earlier. Nevertheless, I'd recommend both of the flavors. At the end, we walked through the flavor graveyard featuring all of the retired flavors. A funny end to our experience. All in all, I think it's worthwhile the detour from Burlington.

Our family had such a great time visiting! We purchased tickets online for the tour which were pretty cost-friendly. Once we got there, we checked in with tht staff/tour guide who was very welcoming and knowledgeable. The tour throughout the factory took about 30 minutes, and we learned so much! It was fun getting to see how the ice cream was made, processed and packaged both through a 7 minute video presentation and tour. We also enjoyed a nice sweet treat at the end -- mango ice cream! It hit the spot. Afterwards, we stopped by the souvenir shop to pick up a few things, then headed over to the ice cream store to buy some sweets for the ride home. Our kids also enjoyed the playground and walking through the "graveyard". Definitely a place to go if you're close by!

We did a weekend trip in Stowe and saw this place one day as we were driving and got a tour ticket for the next day! The tour was 30 mins to learn some history of Ben and Jerry. We also saw the production line and got one ice cream scoop sample. The place was very cute and gave off an amusement park vibe.

When in Vermont, you HAVE to visit the Ben & Jerry's Factory. The place is on the way to other attractions that are a must-see in Vermont. We first started with the tour. The tour collects in the gift shop that has fun branded things to buy as well as their ice cream!! The tour was cute. It wasn't long. They took us through the factory and the process of making the ice cream. We ended the tour in the test kitchen where we got to sample some of the new Churro ice cream, which was delish! They have a shop where you can buy cups, cones, and even a HUGE sundae to share. The ice cream shop itself got really busy with patrons. I also wish there were more Vermont-exclusive flavors. The only one they had had nuts in it, so I decided against it. In the summer, they have tables that you can sit out outside and the garage door of the scoop shop looks to open which creates a nice al fresco situation. There is a photo op with the Ben and Jerry's van. Next, head over to the flavor graveyard! Notes: Buy your tickets in ADVANCE. They are only open on certain days, so plan ahead.

A fun factory tour! Make sure you reserve your tickets online to avoid finding out you have a long wait or have they're sold out of spots for the day. The best part is all the ice cream available to try out, whether you're on the tour or not!

This was a fun stop on our weekend trip to Stowe! I recommend going on the tour - pretty cool to see the assembly line and our tour guide was quite knowledgeable. You also get to try a pre-selected flavor at the end of the tour. Would've been nice to try a couple flavors but at least they give you a pretty decent sized sample. The tour is also relatively cheap (although also quite short and there's not a whole lot to it!) The flavor graveyard is also worth a look. If you're in the area, I'd recommend checking this place out!

I think the primary/only reason to go on the Ben and Jerry's factory tour is so you can say you did. I love Ben and Jerry's ice cream and I love their philosophy (which I already was familiar with before coming here), but there isn't much to this place outside of a free scoop of ice cream at the end. Our tour guide was friendly and knowledgeable, and visiting the Flavor Graveyard after the tour was interesting, though up a hill that prevented some in our group from visiting. I think the most interesting thing I learned was that April Fool's Day is either the best day or the worst day to visit -- the "tasting scoop" at the end of the tour on that day usually is something totally bizarre (broccoli cheddar or everything bagel, anyone?). If you're aware of the joke ahead of time, it can be quite amusing. Anyway, for $6, I guess you get what you pay for?

We had a tour scheduled for 6:30pm on a Monday. The area was not busy :) We were a little early so we had a scoop of ice cream while we waited. Our tour guide was funny and friendly. There was actually workers working! We even got a free sample. And we saw the pint grave yard too. A nice quick tour with a yummy ending.

The Ben and Jerry's factory is such a fun time! They do tours which are really cool and you get to see inside the factory and how the ice cream is made. They also do samples of their new flavors which is nice. Cute gift store inside with trinkets, t shirts, hats, etc. Make sure to check out the flavor graveyard. A "graveyard" of all the old discontinued flavors and descriptions of each. So cute and entertaining to read them all. And of course they have an ice cream stand as well. For some reason I feel like the ice cream from there is even better than the pints at the grocery store. Great spot for kids and families!

I've been enjoying Ben & Jerry's ice cream here in California ever since I was a kid so visiting the factory and going on the factory tour was definitely on my shortlist. It was about what I expected but one plus was that I was able to ask some questions of our tour guide at the end like do they get free ice cream. The answer is that yes, they get to take up 4 pints of factory seconds per day! They give you a small shot glass size taster at the end of your tour but there is also a 'scoop shop' on site so I also got an ice cream cone after the tour as wells since ice cream is pretty much my guilty pleasure. It did not disappoint. The flavor graveyard was cool and funny and basically everyone in my group of work colleagues had a good time visiting here.

Definitely go! Especially if you're visiting from out of town. The tour was good, and very short. You get a small scoop of ice cream and cookie dough. You learn about the history and the people who work there are super friendly. If you pre-purchase tickets NO NEED to pre-purchase pints or cookie dough - they charge more than the grocery store for each one and it's a better option to just order a cone at the ice cream shop.

My husband and I were lucky to get tickets for the factory tour on the spot and it was a fun experience. Though it was a Sunday, there were no workers in the assembly area but the tour guide clearly explained the process of how the ice cream was made. The movie also helped inform and inspire the audience by showing the history behind the brand and how it evolved over the years with a vision. The tour was peppered with humor including a grave for flavors! Best of all the ice cream samples that were shared!

The OG factory store! I'm so glad we had the chance to stop in during our brief visit to Stowe. The factory is bright and colorful, the menu extensive. If we'd had more time we definitely would have done the tour. It's just a perfect excuse to come back for a visit!

I recently visited Ben & Jerry's in Stove Vermont , and despite the rain, our experience was nothing short of delightful. The shop offered a fantastic variety of ice cream flavors, each more tempting than the last. The atmosphere was welcoming, and the staff were friendly and helpful. The rainy weather did little to dampen our spirits as we indulged in our favorite treats. It was an enjoyable outing, and I highly recommend this spot for anyone looking to satisfy their ice cream cravings, rain or shine!

This is a rather large factory - I wasn't expecting it to be quite so large. There's a parking lot, right next to which is situated a 'flavor graveyard' which is essentially just a collection of fake gravestones with the names of flavors of ice cream which have been discontinued. There are cheesy quotes with each of them about how people didn't like them enough to continue them. On the way up to the factory itself is a small playground for kids. The factory includes a tour which I did not go on but has a rather large patio area outside with lots of seating (and an incredible view of Stowe) as well as a set of windows where they sell ice cream. The flavors are (I think) more extensive than your average Ben and Jerry's. Beware, that the waffle cones are extremely large! They also have shakes and other items. I think it's definitely worth a few minutes of your time to stop by here.

My boyfriend and I went to the Ben and Jerry's Factory and had a wonderful time! If you're there, there's an option for a $6/person tour which lasted approx. 30 minutes. You'll get a sample of cookie dough bites and a nice serving of a single scoop surprise flavor of the day. The tour is fun and informative; even if on our day the ice cream machines weren't in operation. The merch inside the store is super fun (I bought a few items like a magnet, stickers, and post cards!) and the scoops shop outside the exit is perfect to end the visit.

Calling all ice cream lovers! This will be your paradise! Visiting/touring the Ben and Jerry's factory was the center around our trip to Vermont and we just couldn't wait! Make sure you set an alarm and buy tickets 2 weeks in advance to when you want to visit. Sometimes they sell out fast, so better safe than sorry. We booked the 2:30pm tour time and we're able to watch a nice video, get a glimpse of how the ice cream is made (no photos allowed) and of course, sample! After the tour is over, you can enjoy a wide variety of ice cream flavors. We waited in line 40 minutes to get our ice cream and apparently sometimes it's even worse. Pay attention to what special flavors they are trying out on the tour. You will be able to secretly order it at the counter (not on the menu). We did this with a walnut flavor. So good. Make sure you stop by the graveyard too! You'll see the resting place of retired flavors. Highly recommend!

Came here on a trip with my fiancée. It's definitely a touristy place you must check out. They open at 10a, so make sure you're aware of their times. The parking lot is fairly large. It's awkwardly shaped and moves 1 way. The first thing we did was check the cemetery with the retired flavors out to rest. It's quite a walk, so be prepared and have relaxing shoes! There's a large playground for the kids. There's an inside eatery where you can order ice cream. We didn't order anything. It was expensive, so we passed. We walked around a bit. It was a cool place to see. There's no cost to visit. No tickets are required for entry. This is a nice spot to spend a couple of hours if you have time.

The tour was all sold out when we arrived and the line for ice cream was the longest I've cream line I've ever stood in. The line moved pretty fast and the ice cream was delicious. This was a very popular place so plan your visit appropriately. Everyone I saw there had a smile on their face, so it is a stop you want to make.

We did the factory tour and it was amazing to see how it runs. The corny jokes and puns are a plus. They make a flavor of ice cream that only exists in Vermont called Maple Walnut. It is delicious, however it is a very light flavor. Personally I would like it to be a bolder flavor. They do not put this flavor on the board so you need to know to ask for it.

My boyfriend and I came here during a trip to Vermont. I had never been here before, and everyone told me that it was a necessary stop. I didn't realize that factory tours had to be booked in advance, so unfortunately, we missed our opportunity to do that. We still decided to get ice cream. If you visit on a weekend afternoon, be warned. We waited for 45 minutes. Ben and Jerry's is always good, but we could have gotten it at any other scoop shop and waited for 5 minutes. The flavor graveyard and gift shop were both cool, but didn't warrant going out of the way, in my opinion.

Disappointing tour . Boring and self serving. Not worth the fee. Ice Cream small cup at end was nice , they choose the one flavor everyone gets. Company store with overpriced branded merchandise. Play area for children in back and some nice photo ops. Guess you once need to see it .

We loved the Factory and the ice cream. They were booked for the day on tours, but the trees in the area were so beautiful and we had a great time sitting out in the outdoor creamery.

Went here recently and did the tour thing and got some ice cream. The tour was cool, and the ice cream was good. Worth the trip.

Ben & Jerry's Factory Tour & Ice Cream Shop [Waterbury VT] We stopped by the flavor graveyard located at the Ben & Jerry's company factory first then we made our way towards the ice cream shop. Unfortunately, since we arrived so late in the afternoon (one hour to closing) the Factory Tour was sold out. We learned that the tour sells out quickly. Tickets are required for admission inside the public portion of their facility for the Factory Experience. The Factory is fun for the entire family. There is a children's playground in the premises as well. The large line to purchase ice cream wrapped around in a snake-like fashion but it went pretty fast since there were many windows open to serve. Hubby and I shared a cup of the Chocolate Fudge Brownie. Oh yes, lots of fudgy chunks of brownie goodness mixed into dark and rich chocolate ice cream. Please don't send this to the Flavor Graveyard soon... I was already saddened to see my Aloha Macadamia amongst those that have moved on to the great waffle cone in the sky. We stopped by to honor the dearly depinted. The company factory is in Waterbury VT Review #3037

I've read and heard about Ben and Jerry's factory tour and flavor graveyard for years, and I'm surprised I ended up here during my New England road trip. It's a cool place to learn the history of the company, seeing how progressive and political they are for an ice cream company, and seeing a partial of their small ice cream plant. It's fun reading all the flavors that discontinued in the graveyard. Some flavors I noticed reincarnated to an updated version today, and some are puzzling why it discontinued because they sound like they'd be real winners. Besides a gift shop, there's or course an ice cream shop in there as well. The line for the ice cream shop can be a bit of a wait if the line is long so I'd skip this because there wasn't anything special. Overall it's a fun little place to go to if you're in or near Burlington/Waterbury. I recommend purchasing tour tickets online in advance because they sometime do run out of spots it you try day of.