Ashley S.
Yelp
Visited this location tonight, October 15th at 9 pm and the female employee who was stationed at the bar but was responsible for serving me and another couple, had terrible customer service. While we were there, she spent her entire time closing the bar station and never gave us napkins until I asked which was about 25 minutes into receiving our plate (no fried rice yet). To add on to her horrible service, the nice chef called out our fried rice order TWICE under the name "Shay" because she didn't serve it to us, and since we sat in front of the chefs, he probably noticed I wasn't eating until I received the fried rice so he kindly walked over to us, apologized (he didn't need to, our server did), and handed us our fried rice. As a cherry on top of her shitty service, we ordered and received our sushi, complimentary soup and salad, which she didn't clear out of our way after passing by us several times to tend to other tasks than us, her table! So yes, we ate at the tiny square table uncomfortably because dishes weren't cleared. It wasn't until the end of our dinner that she became proactive but it was too late and never once did she apologize for her lack of service. Please fire this young lady or retrain her because a service like that in a semi high end restaurant has no place for this behavior especially when tip is involved. Thank you.
& to Shay, the name of our possible server, bless my partner's heart for still leaving a tip for you or however the tip is split because if it weren't for customers like us, to still extend grace, your bills and any extra living expenses wouldn't be paid. Do better, sheesh.