Benihana - Maple Grove

Does it get any better than this??!!! We had a great time celebrating a birthday and it was nothing but amazing from the jokes to his girlfriend catching strays I found myself laughing like a girl on multiple occasions. Thanks for a life long experience to end a wonderful day! Sammy was our chef and would recommend!! Server was Aaron and was very delightful and it percise filling water at perfect times and making me feel like this is my 2ed home! Please come here this is now disappointment and enjoy yourself☺️.

Had Chef Ricardo, he is the best at what he does. Very entertaining and kind and fun to watch. Our waitress was Jackie and she was very attentive and prompt and did service with a smile to a T. Love this place. P.S if you need dig a lot of yum yum sauce, Ricardo is your guy..

Great adventure! So much fun! Ricardo was so much fun! Lots of good laughters and amazing food along with a few surprises. Celebrating a birthday and anniversary so they treated us with ice cream. Nice touch with candles! Check it out people!

I want to start out by saying the chef was wonderful and food was good. I am very disappointed though in the 6 additional service fees that were added to our bill. It was an additional $30 just in fees when us two only split one meal. I think it’s very wrong to not inform customers before about this and then it’s a surprise for you at the end. It makes me not want to come back and to warn others about this restaurant.

Extremely good and kind service from Dian. Our group was extremely big but they let us split the check so many ways. They were all so understanding and the show was amazing (thank you Sammy!). We did have to wait more than an hour for our food and to start but I would 100% go again, it was such an amazing dining experience!

Our Staff was awesome!!! Sheryl was super sweet and patient, and gave great recommendations! Chef Arron was very engaging! The food was great and the atmosphere was live! The meal was delicious! Well worth the money! Such a beautiful experience.

Aaron was phenomenally great! We live our experience with him and will definitely come again. Great job Aaron! Keep up the great work.

Ricardo is amazing, his sense of humor and his cooking skills was a complete show! The food was delicious. I will be coming back and requesting him.

Hector was our chef today and he was amazing. Nanni was the server and brought refills in perfect time and made sure everything was wonderful. The food was cooked to perfection. Definitely coming back. Thanks again!

Overall we had a very middling and rushed experience. Our server was a little rusty and had to ask multiple times what we wanted and gave customers around our hibachi table the wrong thing several times. Our cook was pretty fun, but he did seem a little disengaged and bored at times. The food was hit-or-miss. The onion soup was good. The salad was fine, but nothing special. The white rice was a little hard. The vegetables were DELICIOUS. The steak was pretty good, but they went a little heavy on the butter for my taste, which made me feel sick. We finished the meal with the green tea ice cream, which wasn't great--it had a very earthy taste.

I went to Benihana for my husband's birthday. We made a reservation online. Checking in was simple. We were seated with another group. It is a casual dining atmosphere. It may be loud, and the chefs may add unique spectacles for entertainment, like a chef using a strobe light. The food was good. I had the hibachi steak, medium-rare, and it was cooked perfectly. My husband ordered the spicy chicken hibachi, which was flavorful, but he stated that he would have ordered steak. According to my husband, the spicy chicken is not hot. My husband likes extra spicy food and said he would rate the spicy chicken as mild. We both upgraded our steamed rice to fried rice for $6.40/each. Since it was my husband's birthday, he received a free dessert, our waitress, Danielle, took our photo and included a Benihana picture frame, and the wait staff sang Happy Birthday. Danielle ensured our drinks were filled and our table was doing well throughout. A dinner for two with sodas was about $116 after tax, and a 20% service charge was included in our bill. (For those who want to know pricing/cost since it is not listed on their website. The online order pricing has a small price increase.) Overall, it was a great experience. We will definitely be back.

Ricardo the cook is the best!!!!!!!!! Ricardo made us laugh the whole time. It was definitely a great experience

The food was good and the atmosphere was that you would expect at this chain restaurant, It was Not up to there Normal entertainment factor by the cook when he prepared the food.

Our server Emilio and chef Yama made for an incredible experience. One of the better Benihana experiences we have had in a while, and the food is always delicious!

Me and my wife celebrated My sons birthday and had probably one of the best meals we have had in years. Witch was cooked by one of the better chefs we have had. And he put on a great showshow. Our chefs name was Ricardo and he knows how to cook and has a great ppersonality. The service that our server Daniele was super she was there making sure we had are drinks full and was a lot of fun. This was a great and all around fun and delicious dinner. Thank-you for one of the best meals and service RICARDO and DANIELE.

Benihana is a great place to enjoy some dinner theater and people watch. We had a whole table of bikers behind us and I sorta wished I was sitting with them. Our table consisted of two single moms with their kids, plus our little party of 3. Most of the night we were all barking at our kids to behave. Made me envy the bikers kicking back beers and talking about fights. Overall the chef was great and service was a little slow but it was also VERY busy. Although we had reservations it took 45 minutes to seat us and probably another 45 minutes to start getting food & drinks coming our way. I recommend you don't show up starving during peak hours... save that for a lunch hour at the bar :-)

We had a really good time. I made a reservation for 1:00. We had 4 people 3 who had been to other locations and one who was there for the first time. Another group of four joined us at our grill area. A server came and got our drink orders which came out quickly. She also took our food orders brought our soup and then salad. 2 people in the other group got extra soup/no salad. The salad had a ginger dressing which I loved but it might not be to everyone's taste. Our chef came out. He made sure he knew how everyone wanted their meat cooked and then stated the show. It was as entertaining as I remember. The food was delicious and we all enjoyed ourselves. The waitress checked up on us several times refilling drinks.

Overrated, overpriced, and terrible food. Our chef was also just ok, there are much better places. If you are ever in Phoenix, Ahso is way better, and if you are in Illinois Fujiyama's blows Benihana out of the water.

You know the adage your results may vary? Well I have to say I have not been to this Benihana too often. But the experience for my guests and myself have always been very good. Today was to celebrate my oldest son's Birthday and my daughter tagged along for more fun. It was all quite good and the staff were so good to us.

Benihana ... what a blast! Delicious food, fun to watch it all being prepared with skill and entertainment value to boot. Greeted also by a wonderful Staff with Jackie as our vibrant server! We're coming back

Imagine a Benihana virgin. I just never got around to it. Then Linda H. tells me to sign us up for the birthday Chef's Table and Basil had his 70th coming up. We shared with 2 other couples. First the chef bangs on the grill with a cleaver, cooks, cleans the grill and leaves. I loved the onion soup, especially on an overcast day. I enjoy a simple iceberg lettuce salad, the topping had an odd consistency, it seemed to be the dressing but it tasted good. Great shrimp appetizer and I loved the shrimp sauce. I had the teriyaki steak, so good and so tender. My favorite was the signature fried rice. So simple and one of the best I ever had. Got a couple of meals out of that. I loved seeing the eggs scrambled on the grill. I got a strawberry Japanese pop, but it was too sweet for me so I settled on a sprite. Basil ended the meal with a green tea ice cream. I can't wait to go back in April.

If you have been to Benihana in the last 15 years, you know the drill: the food is the same, the "show" is the same, the experience will be very, very familiar. This review is specifically for the Maple Grove location. My previous version was in June 2021, and had I rated that total experience it would have been rated 2 stars. However, this visit (January 2022) was much improved. If you read the other reviews, interestingly it's almost never the food or cooking show, or even the price, that leads to a bad review. It's bad service, which mostly means very, very, very long waits in getting seated, and getting served. So rather than review the food (which was excellent), or chef performance (which was excellent from Chef Sim), I will focus on some tips that will keep you from taking your Samori sword and plunging it into your stomach. (Not a good look for anyone.) Pro Tip #1: Benihana is not inexpensive and there is probably no way to spend less than $100 a couple, although you certainly can spend WAY more with drinks ($14 for my wife's "Baby Blue Ocean") or appetizers, or other extras. However, you can save $30 by joining their Birthday Club which gives you a coupon that you can use for Monday through Thursday evening (with purchase of another entrée). That's a significant discount and we use it twice a year (once for each of our birthdays). You have to join the club in advance of your visit, have a hard copy of the coupon (not on your phone), and frequently show a photo ID. As a bonus, the birthday person also gets a free ice cream or sherbet. The coupon is good to the end of the month. Pro Tip #2: The biggest Yelp complaint for Benihana is the wait. The secret is to make an early reservation; the later your reservation, the longer you are going to wait -- especially on a Friday or Saturday night (don't even think about coming without a reservation). Our reservation was at 5 pm. We got seated at 5 pm, but our order wasn't taken until 5:30, and we were actually served at 6 pm. That's a win compared to the wait by people with reservations at 7 or 8 pm. If you have kids, that wait is going to seem longer than the ice age. I guarantee you won't have enough Cheerios and Fruit Snacks to satisfy a toddler who is up late and tired, Pro Tip #3: Plan on ordering the Chicken Fried Rice (as opposed to plain rice). It's an extra $6.10 per serving, but worth it. Pro Tip #4: If you like hot tea, order a pot of it. It comes with the dinner, but no one asks for it. They will give you an entire pot of it if you ask (they would rather not refill your cup, so it's a win-win). Pro Tip #5: You can ask for an extra salad or soup, if you don't like one or the other. Pro Tip#6: They now include a 20% Service Charge, on the entire order, including the $30 coupon. So don't feel the need to add even more tip on top of that, unless you really want to. My bill for the food, including the discount for the $30 coupon was $53 for two people. However, the total bill that I paid was $75.18, including service charge and tax. It would have been over $100 without the coupon. Ted's Pet Peeve: I like to eat most of my food together, as opposed to when the chef puts it on your plate, item by item. However, once the actual protein is served, the waitperson will ask "who wants a box" literally 5 to 10 minutes later. So, we sat down at 5 pm, ordered at 5:30, got our soup and salad at 6 pm, and got the Habatchi chicken at 6:30. Boxes were offered at 6:35 pm. Seriously. This is pretty typical for Benihana.

We must have gotten a new person. We went with sitting at a table and not there for the food show. She took for ever to help us. We ordered an appetizer that cam as we were finishing our food. I saw our food sitting on a hot rack for over 5 minutes. I know I saw the floor manager just walk by the food sitting on the rack multiple times!!! Then 2 minutes into getting food she asked us if we want to go boxes. We asked for more water and she took all 3 glasses and came back asking which one was whos? How would we know? Us paying $250 for cold food and horrible service was really sad!!!! Won't be going there again!!!

Get screwed with an extra automatic 22% tax on tax Unbelievable!!! Got my bill and was charged an extra 22% automatically without prior notice or warning! Service Charge - 20% Food Tax Service Charge Tax (That's tax on tax!!!!) - 2% If you like going to a restaurant and getting a bill with an extra 22%, this is your place. Not mine anymore https://www.tripadvisor.com/ShowUserReviews-g43288-d656072-r948277482-Benihana-Maple_Grove_Minnesota.html#

We had a birthday celebration here last night for one of my granddaughters 16th Birthday. In all honesty it was one of the most disappointing expensive and poor food quality dining experiences I have have had in a long time. Our steak was grossly overdone, shrimp and lobster tiny in size and ice cream desert extremely small. We ordered our steak rare to medium rare and it came well done. We mentioned it to our waitress and nothing was done or reduced in price! Yet you were brazen enough to add a nice tip to the bill automatically!! When I pay $51 per meal and pay over $545 for a diner for 6, I expect much better!! We will not return to this overpriced and under-portioned restaurant!!

This restaurant is not a place I would recommend, with food or service. The flavours were not authentic and felt like the just got a spicy sauce bottle and coating the fish. No soy sauce was offered until half way through the meal. Two bar tenders knowledge or sake and flavours were poor. Ambiance is great for a group and casual dining.

We had a HUGE party of 3 teppan tables on Halloween and we cannot say enough how fantastic this team was. The service was impeccable, all the way from the hostess, server (Chrissy) and our chef Aaron. We come in to this area once a month for work and we will definitely be back! Thank you for everything and I'm sorry I didn't get everyone's name!!

Absolute worst service! The chef was good but the lady at the register for check-in (not the younger lady but the older one) was mean, not understanding at all, rude, and was even faulting me the reservation was messed up. I originally made a reservation for 3, but wanted to add 2 additional people. i called to make sure that's ok first. I was told it's ok and they will fix my reservation to 5 people. Great! I came in and it was a madhouse. Luckily I got in front and stood there to checkin. The younger lady was on the phone so everyone was just waiting. Some people just cut in line without caring that there are others in front of them. After what seemed like 10 minutes, the older lady checked me in and i told her 5 people. She said it's 3 and they might not hv space. I told her I called and was told it's ok. She said to take a seat, so we waited 15 minutes and was taken to a table and they didn't hv enough seats because my reservation was supposed to be 3. So we had to wait again. I was told 5 mins but we waited for another 15 minutes and so I decided to go check. I asked the older lady and she was faulting me and arguing with me about my reservation. I told her had they told me they can't do 5, i wouldn't hv brought the extra 2 people. I couldn't believe she tried to argue with me and made it seem like it was my fault. What a joke. We finally got seated. Waited 15 minutes to get water, and another hour to get food cooked. The chef was great and the experience was good, but not showy enough. My nephew had a wonderful time! The food was good too, and the yummy sauce was tasty and went well with the entree. We got fried rice which added an extra $6 or $7 per person, which i thought was expensive. I got the Splash n Meadow, which also came with onion soup, a salad, green tea, and ice cream. I did not get any green tea though. The ice cream was extremely limited; they only had sorbet and vanilla. Not sure if I would return to this location again. It was literally the worst (the seating lady ruined it for us).

Went for a team lunch meeting and the staff was fantastic. Food and service was prompt and entertaining. Ambiance typical hibachi restaurant. The restaurant could use a bit of deep cleaning but overall ok. I also added on an order to go which they happily obliged.

We had a Great chef cooking Habachi at the Maple Grove location. Thank you Mayra for the wonderful food!!

Chef Mayra and server Daniele were very nice and impressed. The food was delicious and we had fun eating it. I would like to go back again. Thank you so much!

It was unfortunate our family ended up with unprofessional chef on my table and everything cooked and served was felt an insult to the value we paid

The food was excellent! The server staff was super friendly and conscientious! The chef put on quite a fun and entertaining cooking presentation. But, what really impressed me was that the chef noticed when my disabled husband dropped his fork on the floor and started crying in embarrassment and as we were trying to comfort him and tell him that it was ok, the chef left the cooking station and went and got my husband a clean fork. That was service above and beyond! So touching! Loved the photo taken of our group after the meal. Awesome place to go especially for a special occasion which it was: my son's 33rd birthday and they brought him a special dessert. Epic evening!

Have not been at this place for a while, I was surprised of how bad this place has gotten, I thought it was good place to take my family out to celebrate birthdays, not a good choice! We sat in a table next to the door and was COLD the entire meal. The food was OK. The service was terrible and on top of all that they charged a 25% service charge. Got 2 meals and 2 pops and the bill was over $130. This is not a top scale restaurant to pay that amount of money. The gift certificates are a rip off, they get their money back from the service charge. We are NEVER going back to this location again.

We have made it a tradition to always go to Benihana on on our birthday using chef table birthday coupon. This year around my birthday my dad died . After the funeral which was around thanksgiving and everything involved in losing a parent that needs to get done . We decided to try and use the coupon . My coupon expired a few days ago so I reached out explaining everything. Bc Benihana said chef table extendeds all the time . I reached out telling them everything how we have done this since this coupon started and chef table said they would not extend !!! Thanks Benihana

This place used to be excellent years ago but I'm disappointed to say I've seen a steady decline in quality over the years. Todays review is solely on the Benihana delivery through the Benihana.com website. They use DoorDash and the driver was excellent but it was the restaurant that was the issue. I want to note that it was also almost two hours between placement of the order and delivery. The driver was very communicative and advised when he was at the restaurant waiting since our food was still being prepared after over an hour since the order was placed. I feel bad as he sat there for a while. This was our order for 2 people: 1 x TUNA* TATAKI (1 x $15.50) = $15.50 1 x BENIHANA DELIGHT (1 x $38.80) = $38.80 1 x HIBACHI CHICKEN RICE (1 x $6.10) = $6.10 1 x BENIHANA ORIGINAL YUM YUM SAUCE™ (1 x $0.70) = $0.70 1 x BENIHANA ONION SOUP (1 x $5.40) = $5.40 NO MUSHROOM 1 x SURF SIDE (1 x $43.80) = $43.80 NO SCALLOPS, EXTRA CALAMARI 1 x VEGETABLE FRIED RICE (1 x $5.00) = $5.00 1 x BENIHANA ORIGINAL YUM YUM SAUCE™ (1 x $0.70) = $0.70 SUBTOTAL $116.00 DELIVERY CHARGE $7.50 TAX $8.73 TIP $17.40 TOTAL $149.63 When you order online- this is what you are told you get with your order on select meals (such as the surf side and Benihana delight) 5 course meals served with *BENIHANA ONION SOUP *BENIHANA SALAD *HIBACHI SHRIMP APPETIZER *HIBACHI VEGETABLES *HOMEMADE DIPPING SAUCES *STEAMED RICE *JAPANESE HOT GREEN TEA We did not get either soup, the shrimp appetizer was 3 pieces of small shrimp each. We got one small cup container of yum yum sauce each. We did not get the green tea for either order as well. I ordered an extra soup and it's a tiny portion, I'd say close to 1/3 - 1/2 cup, that they charge $5.40 for. I ordered two extra yum yum sauces and only received one. I only give it a second star because the food we did get was cooked correctly and per request and the portion size of the fried rice was good. I'm upset at spending the amount that I did to not receive all that is advertised nor all that I ordered. I submitted feedback to the email they sent out but didn't hear back. As of the last few years, the inside service hasn't been much better which is disappointing as this location used to be a shining diamond for the Arbor Lakes Maple Grove area.

We go out for my sister's birthday every single year to Benihana. We waited 10 minutes before our server greeted us, another 12 to get our non-alcoholic drinks (water and lemonade). Another 20 to get the first course out, and just slow service throughout. I sat for 15 minutes with an empty glass with no server in sight to ask for a refill. To top it off, 4/5 people in our group ended up with food poisoning. Probably will not be back.

Have not been at this place for a while, I was surprised of how bad this place has gotten, I thought it was good place to take my family out before we celebrate the new year, not a good choice! The restaurant is dirty, including the dinner plates, never going back to this location again.

Food so good you need sauces. The fun is In the show, the food needs and upgrade and the foods needs sone seasoning. Everything tastes the same, chicken, steak, seafood? All tastes like sunflower oil and butter. Not the worst place I've been but for the money they could step it up sone and provide a better quality meal.

I always have a wonderful experience at this Benihana's! Great food, great customer service! I came in the other night just by myself and the host Jodi was so pleasant and welcoming and worked to fit me in at a teppanyaki table right away even though I didn't have a reservation. I really appreciate the little things like that-a host working hard to make sure you're taken care of etc. Our waitress was very attentive and everyone at our table had a great dinner. Our chef was fantastic and great food here at this location as always. I also order their sushi to go from time to time and it's so good-especially the crispy rice spicy salmon-delicious.

Be careful ordering off the Benihana app. They have Uber drivers that will cancel your order keep the food and you won't get your money back. it's been 3 weeks 57.77 gone down the drain.

I attended a corporate event at Benihana. Chef Sim was excellent! The service was attentive and the food was excellent.

Let's say, this will be the last time I dine here. If you made a reservation, there's no point. If you indicate it's for a special occasion, there's no need. Try not to make extra request besides your normal entree orders or you may never receive it or wait forever to get it. I made a reservation for a group of 9 with kids to celebrate a birthday. We was seated at our reservation time, and everyone was very excited. There were 3 other tables in the midst of entertainment from the amazing chefs. It was the kids first time and they couldn't wait for the same experience up close. The same hostess (who seated us) as well as staffs walked passed our table many times within the 50 minutes that we patiently waited. 2 of the tables had left well over 30 minutes ago. At this point the kids were getting impatient and hungry. I jokingly said across the table to another family member that we should've head over to TGIF or Dave and Buster (across the parking lot) instead without a reservation and probably would've had our birthday dinner by now. Then our server came over, explained the hostess didn't notify him that we were waiting to be served since we were seated in an area that wasn't his. We understood and just wanted to eat by then so we got our orders in. Also threw in a beer on the house for the wait. The salad and soups came out right away. Chef was amazing and highlight of the night, keeping the kids and adults entertained. After finishing our food, we spiral into another very long and "ready to be over" wait. At one point our server walked by and said to a hostess "I just want to go home." We thought we'd hurried it up since our reservation was at 8 but wasn't attended to until 9 and it was about 10 now. But birthday boy wanted the same treat with the birthday song he saw happening in the table next to us when we sat down. He was excited for the same experience. So we asked for treats, mentioned the birthday kabuki mug certificate then our server asked if we also wanted a birthday song. I thought it would be great if he could do that. Treats came but was handed to us so we wasn't sure if there was a song coming or not. Birthday boy was disappointed but still enjoy the ice cream. Looks like there were only 1 server on our side of the restaurant. He was also serving 2 new tables next to us. At this point our server seems annoyed and ready to go home. He came to our table and told us to gather for a picture. We were confused because we didn't asked for a picture and thought he got the wrong table. Then he annoyingly said it's with the birthday kabuki cup that he'll print out for us. Didn't knew about it so we thought it was pretty cool to have memorabilia for birthday boy. Waited another 30 minute for server to bring our bill and take birthday boy to choose a mug. When we left, we forgot the to ask for the picture and try to go back in but door was locked. It was after 10:30 now. Figured it was a stressful night for the server and he probably forgot, oh well. Food in general was good and the hibachi experience was amazing for the kid's first time (1 star for the chef). However it wasn't the birthday experience we thought it'd be. When we sat in, the table next to us had a birthday too and it went smoothly with the candle, treat and birthday song so it really set the mood for our birthday boy, he was excited. Our experience was very much the opposite. Although we were asked multiple times if there was a birthday. It was also mentioned in our reservation that it was for a birthday.

To say Benihana's has gone downhill is a complete understatement. We had an 8PM reservation for 2 tables to celebrate a very special 70Th birthday party. We were not seated until almost 9PM. Once we were seated, we continued to wait. The drinks (90% water because we had already been at the bar for over an hour) took 15-20 minutes. Then the server left and didn't take our order! It was 10:15PM by the time the chefs arrived. This was 2:15 HOURS after our reservation. The chefs were great BTW. Before the chefs arrived, we had at least 4 members of our party talk to the manager about the slow service and she actually blamed us for not being seated right away. She said she could have seated us at opposite ends of the restaurant at 8 although we had 2 confirmations (once while making the reservation and again earlier in the day) that the tables would be next to each other. Although that didn't explain that we were seated at 9 and the chefs didn't arrive until 10:15, which she had no explanation for. I asked her to make things right and give us a discount or something. No manager even spoke to our table or approached us in any way. To top it off, they gave us no discount, but you bet the full service charge was added to the check! To add insult to injury, we had to wait in line to pay, which took an additional 25 minutes. The police were called due to an unruly and upset table who also had to wait a long time, so it was a complete mess. The fact that the managers didn't even care about our experience and even blamed us for our late seating- even having us pay full price for our check is just too much for me to fathom. This used to be one of my favorite restaurants, but I will absolutely never go back. I hope your loss of customers was worth it. I don't think this restaurant will last much longer. I actually think it's funny one of your bartenders is stealing from you- serves you right!!! At least someone is getting their money's worth from your establishment LOL!!!!!!!

Ridiculous! Is the worst service ever. We have been sitting at our teppan table for 1.5 hours. We did get a salad and soup 45 minutes ago. No sign of anyone to cook. Rdiculous! Update. They have added an unchangeable 20 percent "service charge", or tip, and you have e no choice. BS!

Careful as of recently now they add 20% service charge to all tabs for the tip with out even asking. Went there with my fiancé and asked the waiter about it and he said that that's what they charge now to all bills in place of the tip. When I asked why he said because he works hard and deserves it.

This was the best Benihana experience I've ever had! I actually stopped coming awhile ago due to a boycott, but this location has IMPECCABLE service! It's very clean in here, the food was AMAZING. Please visit Ricardo if you're coming to Maple Grove, he's THE BEST.

Employe name: Ricardo, best food ive had here in a while. Best service ever funny and nice!

Antonio was very pleasant and food was great. We had a nice evening celebrating a birthday. Thanks Antonio!

Richardo and DeeAnne - the best Chef and Server Duo. served us the best lunch we've ever had. highly recommend them!!

Incredible food and service! Ricardo is the BEST!! He deserves a raise-no less than 18% . Excellent chef and very funny. Enjoyed our meal very much.

Ricardo and Holly was soooooooo amazing! They made my brother's birthday so awesome! Ricardo made us such amazing food! He definitely needs a raise! Holly was just an amazing server she needs a raise as well!!!

$89 worth of food, $142 bill after the fees added. I asked the waitress if she could explain the bill to me since my 14 year old daughter and I only had $89 worth of food, she became rude. I asked if the added charges were gratuity and she said, "No, that's the fee that is shared by everyone." I said, "So it's a tip?" She continued to argue. I handed her my card and as she took care of my bill, she and the hostess along with the other waitresses proceeded to point and laugh at us. It was blatantly obvious as the restaurant was pretty empty. Wonder why? I expected to drop $100 for the 2 of us, as we all know Benihana is not cheap, but I never expected $50 in fees for dine in. I wonder how many people actually look at their bill? Sincerely, Former Customer

Sea foods are very fresh. Service by Daniel is ScallopsSalad Bowlsthe best. Overall is a great experience. Barry

Had reservations Friday night at 845. They took us back to our table right on time. It was very busy and our server seemed a little flustered, but she was sweet and did a good job. Our chef was great as well. The seasonal drinks were delicious and the food very tasty! Would definitely recommend!

Don't waste your money here. We got here at 9:30 and they told us the wait time for table is 5 mins and we got seated after 15mins. And the waiter came right the way and took our orders, but the chef came at 10:30. I ordered steak with lobster and want my steak at medium. The steak turn out to be well done. The lobster is also wayyyyyy over cooked, and all I can taste is lemon. The chef put way too much lemon on the lobster. My bf order a sushi entree. They mess it up with a sushi appetizer. The person who bring the sushi is not our waiter. He didn't bring soy sauce for the sushi so my bf had to asked for it. He's gone for like 10 mins and pass by our table, my bf had to stopped him and told him that he got the order wrong and he told us that he doesn't know what's going on and have to asked our waiter about the order. And the waiter didn't come for about 15 mins. I have been to other hibachi restaurants. The wait time for the food is never that long. They automatically charge us a 20% service charge and put tax on the service charge as well. I have no idea where I spend my 20% service fee at.

What can you say about Benihana besides you know the experience will be fun, food will be good and the bill won't be that crazy for the portions and quality! We love taking the family here for special occasions as they have something for each of the kids to eat and also they love the hibachi chefs! We love this location for ease of parking and typically friendly staff!

How does a restaurant that claims to be "Asian" not have hot tea!? Save your money and go to a locally owned restaurant.