Tamey W.
Yelp
The tall male Asian manager needs to be reassigned to a post that isn't client facing. Like something in the kitchen away from the general public. On the day of our visit this gentleman was working the host stand. I walked in, the first person in my party, and he just stared at me. We had a good 3-5 second stare down before I broke and said sarcastically - "Hi, how are you today?" to which he applied "How can I help you"? I replied, "I'm well thank you for asking", continued to check in and sat down waiting on the other guests.
I sat for a few minutes before the rest of my party arrived and we all went to the host stand again to be seated, thinking they'd seat us because everyone had arrived. He very much did not like this and said "Have a seat!" As in - did I tell you I was ready to seat you yet? Even my younger brother was like what's his problem. This guy is just cold and smug. Definitely not the first impression you want your guest coming in contact with.
The rest of the visit was just OK. At this point I dont see any reason to patronize Benihana because there are so many smaller hibachi style restaurants with better service, food and prices. But the birthday person wanted Benihana so that's where we went. Our chef, Hung, was lackluster. No engagement, barely any entertainment at all. Someone mentioned that it was probably because there weren't any kids in our party but that shouldn't affect the experience. Adults like being entertained too.
Just all around a dull and forgettable dining experience.