Benihana - Sugar Land

It was quite the treat dining at this restaurant where we enjoyed the Teppanyaki experience with all the excitement that it comes with. Our interaction with the staff and particularly our chef was amazing and made for a memorable visit. The chicken, beef and shrimp were all delicious along with the rice and vegetable sides. We had a reservation so didn’t have to wait before being seated.

The food and service were both wonderful!! I was so busy enjoying myself and my Sake 😊 I didn't get a photo of my hibachi steak and collassal shrimp with chicken fried rice. Everything tasted awesome!! My photos loaded backwards. 🤷‍♀️🤦‍♀️😏

Went with LOTS of friends, maybe 20-30, and wished they would have offered us a room. We had to relegate some of our party to the bar since we didn't fit at the 2 tables we were given. The event would up being a surprise engagement for a friend. We all cheered when the proposal happened and the manager came over and told us to be quiet. I felt perplexed by that as everyone in the dining area was smiling and congratulating the couple. The food was tasty. I had the Benihana Trio since it has steak, shrimp, and chicken and I was having trouble deciding. The lychee martini was pretty good, too, but part of the fun of ordering one is getting the lychee in there! This one came without one, but did include an edible wild orchid. All in all, if you keep your party under 8 people, you'll probably have a nice experience.

Elysia was amazing! Truly the best waitress we have had in ages at any restaurant. She handled our table flawlessly, and made us want to come back. 10/10!

Tasty food! Excellent service! Great portions, a little light for meat servings though and what you are paying for. This restaurant served us a great time and our server was attentive on this busy night.

This food is so bland it makes hospital meals taste exotic. Honestly, I’ve had more flavor licking a postage stamp. And of course, it should come as no surprise that the only way to get any semblance of flavor here is to purchase a side of yum yum sauce. Yes, really! A hibachi place that charges for yum yum sauce! What a disgrace. The one glimmer of taste in this entire restaurant is locked behind a paywall. If you choose to eat here, prepare to be held hostage by mediocrity. For what they charge, you could eat somewhere that actually respects your taste buds, like Steak 48. It’s roughly the same price but night and day difference in atmosphere, service, and most importantly, flavor. Don’t believe me? Look at the receipts. I am so upset that I wasted money on this low quality, flavorless garbage.

Edited due to the response. Given the prior experiences, the review, why would my family go back? As a kid, this was fun. As I grew and became more familiar with authentic cuisine, I tended to shy away given the food was average at best and the prices were very high for the quality. Good news. Management responded as they should. Sad news. The assumption is there will be a next visit and/or they are able and desire to make it right. If Management cared, was sincere, why not state the action(s) they would take?

Had a wonderful family event at Benihanas. The grill master was awesome with grill tricks. I had the teriyaki chicken with soup and salad. Everything was fresh.

I have been dining at this location for 20 years. I have never had a bad experience. My favorite servers are Don and Doris. The GM (Edward) has this location running at 5 stars. The Chefs are great as well! Ty; Julio; Hung; and Tom. Thank you Benihana Team

This is a joke, right!? I ordered a lunch bowl last week and was overly impressed with it. It was huge and had chicken, zucchini and onions in it. Didn't mind the cost as it was very filling. Today, I order the same thing. What in the world?? The bowl is half full and no veggies at all. I also thought I would order some salmon sashimi. $9.50 for two of the thinnest pieces I have ever had from a place. This is ridiculous. I thought I would be a regular here for lunch. Sadly mistaken. To add to, the customer service was also not great. Ignored walking in the door due to staff being on their cells, no greeting and then seemed annoyed they had to help get the food. Do better

So, my father always loved Benihana, so it was only befitting that we decided to come here to celebrate Father's Day. We made a reservation at 2pm for a party of 10 (including 3 kiddos). Given that it was Father's Day, it probably took our party about 15 to 20 minutes to be seated. Once we were seated, we were immediately greeted. Shortly after, the waiter came back and took our orders. The waiter was quick yet patient and very kind. He took all our orders and made some decent recommendations. Most of our party opted to get the chicken fried rice, with steak and chicken or just salmon. Our hibachi chef was very engaging. Both the kids and adults gave him their undivided attention. Our food was ready fairly quickly, which our table appreciated. The food, of course, was warm and fresh. Flavor wise, the food was okay. Overall, we had a memorable experience, Most importantly, my father enjoyed his time.

My friend Debra had her birthday celebration here. The food was delicious. Everything was very delicious. Ten stars.

The server was awesome the food and service was good very good show. Always of their food. The food was really good garlic butter was amazing.

Went to Benihana on Thursday to celebrate my husband's birthday. We enjoyed our food and the ambiance. It was a great dinner!!!

We sat at the bar for lunch and it was perfect! The hibachi shrimp was grilled perfectly and the veggies fried rice with the yum yum sauce was tasty. I did have more grilled onions than actual vegetables and the grilled shrimp were small, but overall a good lunch.

The service is to slow . Why make a reservation and still wait to be seated over a hr. I could have went somewhere else. Once my party sat down the server was moving so slow . I highly disappointed. I will not return

Man has this place gone downhill. Void of any seasoning, the full experience for cooking was less than 35 minutes from start to finish. Food was actually terrible. I've been here at least 40 times since childhood. $178 for 2 entrees and a kids meal. Wooooof Literally go anywhere else. This was a shame. Service was good though

I mean eating there just depends on the hibachi guy. Other than that, the food is just OK but the show can be quite exhilarating. And cool to watch if you're on a date.

Absolutely Loooovvvveee this location! The customer service and food is great ! Service was fast and accurate!

Benihana here in sugarland is the best place to eat and celebrate for special occasions the crew is so nice and service is always great especially DAWN!

I went here for a birthday recently, and it just reminds me always as to why I don't go on a regular basis. To sum up, you are paying for the entertainment and not the food. I love the show they put on and usually the guys do very well. The servers are attentive and I have never had an issue with them. The thing that falls short is the food. The food is mid at best. The prices are so inflated it's hard to appreciate the show, also the portions are not the greatest for the amount it costs. Again it reiterates you are literally just paying for the show. If you aren't trying to break the bank, get a side of the chicken rice and they will still do the show. But it is not anywhere near filling. I had the sashimi as well and it was good, but it was not worth the amount that you're paying for it. I would only come here if I am invited by a separate party.

Went for a Christmas lunch this afternoon. While the food was good and our cook was delightful, I was disappointed by the service. My daughter entire steak which we requested to be put in a to go container was picked up by the wait staff. They apologized and offered to give me a discount for the error. It took them a while to come back and say sorry here's a free appetizer for next time we couldn't offer a discount!

I would not recommend this place . The one on Westheimer is much much better . I walked in and I ask for a table for me and 2 people . The old hostess looks at me and says with a snarky grimey voice "well where is the other two?! Are they not here yet??..."" I'm like well they are parking and about to walk in now. Then we sit down at the empty restaurant . Looks super empty . I ordered a soda it was flat. I ordered the steak and shrimp and I asked for medium and my steak was well done.... Like I was chewing on bubble gum .. low quality meats as well . If you want the Benihana experience just go to the one on Westheimer only. They need to shut this location down it disrespects the Benihana name.

Went for lunch! Benihana offers an exceptional dining experience that combines delicious food with captivating performances. The hibachi chefs are skilled entertainers, creating a lively atmosphere while preparing fresh, flavorful dishes right before your eyes. Each bite of the steak was expertly seasoned and cooked to perfection. Great customer service!

Vibe- This is a great restaurant if you're looking for good food and a great experience! They cook your food in front of you and have plenty of vegan options, that was my favorite part about this spot. Customer service- Amazing! The server and cook we had were great and attentive. Food/drinks- I got the fried rice without egg and the vegetable roll, everything was delicious. Parking- It sits in a lot with other businesses so depending on the day and time it might be harder to find a park right near the door but there's a good amount of parking spots in the

My lunch was AMAZING as usual. Tom is such a kind and attentive chef. He knows I have a Seafood allergy and he makes sure he cooks with my safety in mind.

Great food, service, had by all every time we go. The ambiance is always a great starter when you walk in the door with such happy people. The food is always good no matter what you order, and this is always dinner and a show every time you go

The customer service is always good alone with the taste of the food . I don't like the sitting elbow to elbow wit different people eating the need maybe bigger tables ,the takeout for the portions looks smaller than eating inside

Visited Benihana on Christmas eve which was a really busy night. The staff seemed overwhelmed with the high number of people. The chef was really impressive and performed a lot of the typical tricks including the onion fire and the beating heart, I was missing the shrimp in the pocket though. I got the Scallops. Very delicious and well done! The soup was incredible one of the best things all night. The salad and vegetables are good. I do wish they had a fried rice version that didn't have chicken in it. And it would be nice if all the options came with ice cream not just their specialities.

We are regulars at Benihana and always enjoy the service as they go above and beyond. We look forward to coming back.

We are frequent customers at bennihanas and have always enjoyed the service. Doris and Luis are chef were very efficient. My drink is never empty and Luis is very informative when asked questions. Always enjoy coming back!!

Our go-to restaurant is Benihana's in Sugar Land Texas for celebrations and much more. We went to Benihana's this time to celebrate my daughter's job offer and our waiter was wonderful and our chef, Ebone was very entertaining, very sociable and cooked an amazing meal. Most chefs talk a little to each patron but Ebone interacted with us and others at the table during the whole time she was cooking. We were very pleased with everything.

Lunch was fantastic. Staff was very friendly and attentive. Manager Edward continued to check on our table to ensure everything was good.

I have been coming to Benihana for 30 years. The lunch special has been a favorite. This time the food was just mid. The price has gone up considerably from around $15 to $27. They shorted my first portion of chicken hibachi rice but made up for it by giving me a full portion from the to-go area. All of the portions seem smaller. The service is still entertaining and on point with checking on your needs and refills throughout the experience.Bone the chef was good and honest and Doris who has been there for years was very accommodating.

My family & I LOVE Benihana! Always great food & service & the cooks never disappoint!

Great customer service!! Food was superb. Chef was great!! Had fin with the kiddo and my wife

The food, service, and ambiance were great. It was a great lunch with a wonderful friend.

We came here for my moms 80th birthday. I have many fond memories of Benihanas from high school. It was a hot spot for pre prom dinners. Unfortunately, it's not as great as I remembered. Our chef was new and had 0 personality. There was no showmanship. At all. No flaming onion volcano. No flipping shrimp. No smile. No small talk. Food was good. We had so many people that we took up 2 hibachi tables. Luckily, the other table had a good chef that put on a good show for my mom. It was fun to be together but not the experience we had hoped for.

Amazing food. Friendly staff. Frequently come and it just gets better and better. Fried rice is to die for.

The tall male Asian manager needs to be reassigned to a post that isn't client facing. Like something in the kitchen away from the general public. On the day of our visit this gentleman was working the host stand. I walked in, the first person in my party, and he just stared at me. We had a good 3-5 second stare down before I broke and said sarcastically - "Hi, how are you today?" to which he applied "How can I help you"? I replied, "I'm well thank you for asking", continued to check in and sat down waiting on the other guests. I sat for a few minutes before the rest of my party arrived and we all went to the host stand again to be seated, thinking they'd seat us because everyone had arrived. He very much did not like this and said "Have a seat!" As in - did I tell you I was ready to seat you yet? Even my younger brother was like what's his problem. This guy is just cold and smug. Definitely not the first impression you want your guest coming in contact with. The rest of the visit was just OK. At this point I dont see any reason to patronize Benihana because there are so many smaller hibachi style restaurants with better service, food and prices. But the birthday person wanted Benihana so that's where we went. Our chef, Hung, was lackluster. No engagement, barely any entertainment at all. Someone mentioned that it was probably because there weren't any kids in our party but that shouldn't affect the experience. Adults like being entertained too. Just all around a dull and forgettable dining experience.

Over 5 years ago, I completed my original review. I'd say it's time for an update! My friend Sharon and I have been consistent customers at Benihana and it started about 9 years ago! She told me about the birthday gift certificate of 30 dollars that Benihana offers. And that is quite a deal. Highly recommend. Great staff and great service. We typically give ourselves enough time to partake in HH, where we order dranks and apps. We looove the birthday song, the birthday treat, and the birthday picture that we get to close out dinner! This time we were very lucky and received two copies of this year's picture. We typically get one copy and the birthday lady gets to keep it. That's fair, right? :) We know. Bilagya was our server on this particular evening and she was lovely. We will return next year. See yall then. Also, how many times did I say 'birthday' in this review? Haha. Bye.

The food was excellent. We highly recommend ordering a pint of the mustard sauce to go. We also recommend asking for extra garlic butter! The staff (manager, chef, server) were so friendly and so accommodating.

Went to Benihana to celebrate my husbands birthday yesterday and the food was amazing! I had the Spicy chicken and friend rice and it was delicious! Elias who was our cook was amazing! He was making jokes and you can tell he knows what he is doing! My in laws and husband loved their plates as well. I will say though that this location looks a bit outdated. On the walls some of the paper was coming off and I could see like webs at the top it was not a pleasant view. I hope they update the place more since the food and employees are amazing!

Tuesday evening impromptu dinner. Food and service was great! Server was attentive Hibachi chef was entertaining We will return to this location in the near future.​

Great good and fun for family with little ones. I enjoyed the food and ambiance. Been going to Benihana since 1992 starting in Califonia and now Texas. Love this place.

Always great food & service! Exhaust fans working well at this location. Ask for the melted garlic butter!!!!

Emyia was amazing!!!! She's very funny and has been very hospitable. She helped our table in November for my birthday and again tonight and she did a great job!

Food and service was exceptional! Colby was our server and he made sure we were well taken care of.

Fabfrigentastic is the single word that ca be used to describe the outstanding dinner and show they provide!

My kid just had dinner here and I asked her to bring a small shrimp fried rice. OMG! It was awful! Extremely overpriced for the size of the container and literally had 3 shrimp! THREE!!! I know because they sat on the top and after transferring to a bowl to mix it up, there are no more. Basically we were charged $8 for a bowl of unflavored rice that was dry. The only way to choke some of it down (because I threw away the rest) was to add soy sauce. Hard pass for me!

Our seven year old says "I really like this restaurant. I enjoyed the magic tricks. I thought I wasn't supposed to play with my food! For the food, my favorite part was the steak. And I really liked the soup!"

Got seated right away. Server was very busy but managed to service our group well with a smile. The food was excellent. I would have liked more vegetables. If you want fried rice that's an $8 uncharged which I found a bit pricey. Great food. Excellent quality meat. Highly recommend.

Great customer experience! Ms. Doris is so kind. She made sure lunch was perfect. She also made sure the chef was well aware of my food allergies. Nice pleasant atmosphere! Thank you for a great lunch!

Had a great experience at this Benihanas location! Service was great and the food was even better. Would highly recommend.

Great service great food! Food is always consistent and everyone is very nice. Best location in Houston

Emyia has given us an A1 day. She gave us warmth and comfort and hospitality and more.

Affordable hibachi at best. This place is perfect for birthdays, celebrations and a fun time out with friends or a date. It is best to call and make reservations to secure a table and time. I usually get the 5 course meal with a few appetizers. Everything is overall flavored and you must get extra garlic butter on the chicken fried rice.