Jean-Claude Santini
Google
What a Disappointment… this place has lost its consistency.. I took 7 adults into the restaurant. We ordered the 32” pie… we got 27 inches maybe??? And NO SAUCE OR CHEESE… BARELY ON IT… instead of going to the counter and ordering the 8 slices from the display, we went for the whole pie order and we were shorted about what o would estimate is about 15”x2 Area worth of dough and cheese… and even then, the amount put on was NILL… I approached the pizza maker kindly and pointed this out with pictures I have with my kids from previous visits and showed them the leftover slice from our pie at the counter and it was MORE THAN OBVIOUS TO THEM THAT THE SLICE PIE BEING SERVED AL A CART to customers was actually on point and what we got was SHORTED CRUST!!! They shrugged their shoulders and when I called up to ask to speak to a manager afterwards at around 10pm on April, 17th, 2025, the person who answered the phone claimed at first they were the manager and when I explained what happened, they told me that there are many other pizza places in Hoboken, and basically hung up!!! I called back, and insisted to speak to the person who hung up and asked them to explain why they would refuse to resolve issue, I told them I will bring back the slice and they could measure it and DO THE RIGHT THING… been going there for decades, we are talking about FLOUR, SAUCE AND CHEESE… we ordered two mozzarella stick orders and 4 bottles of water(at an enormous inflated price) and 2 sodas…. Gave waitress a Fair tip and the individuals I spoke to could care less about the brand name and the quality control and HAVE ABSOLUTELY NO PEOPLE SKILLS AND TREATED MY INPUT LIKE A JOKE… 100’s of slice I’ve bought and this is the crap I have to experience… MANAGER… I need to have a conversation with you please…
Update 4/18/25
Spoke to a guy named Eddy… did the right thing, offered me a $25 dollar gift certificate… Came in @6pm to resolve issue, SAME DUDE WHO IS MAKING THE HOUSE SLICES AT 6pm on a GOOD FRIDAY/EASTER WEEKEND, is the DUDE THAT IS GIVING YOU GUYS A TERRIBLE NAME AND RUINING THE BRAND WITH SAUCELESS AND CHEESLESS PIECE OF TRIANGULAR-TOAST!!!
Update: 4/23/25
I went back to claim the offer…I had to wait until the earlier part of the week to avoid the original pizza guy that looked at me like I was crazy for my willingness to point out the poor quality… anyway… 3 of the 5 slices I was given as complimentary almost made the SIZE QUOTA … they measured 15-15.5 inches which is almost 32” across/diameter… but the other 2 were still measuring at around 13-13.5… which is only about 27” inches in diameter, cut from the same pie… so i’ll split the difference and basically call this a 29” pie… still 3” short and that is A LOT OF LOST PIZZA AREA… the sauce and cheese was much better on these A La Cart slices, however, I’ve had cheesier and saucier pizza 🍕 before… at least it wasn’t like eating large pieces of toast… glad the restaurant honored my complaint… but the general public is getting ROBBED by these inconsistencies.. I make my own pizza dough at home, the cost is VERY INEXPENSIVE !! and the MARK UP prices that this place charges are RIDICULOUS… so AT LEAST BENNY TUDINOS SHOULD HONOR THE SIZE THEY CLAIM TO SELL… and $12.50 for a half a package of pepperoni slices at the cost of $3.50 a bag, maybe $4.50, that topping charge is EXTORTION!!! Many better spots have been popping up all over Hoboken… best get your pizza game in order or FAFO like the 50year baker that closed in December or down the block on like 6/7th and washington, Pizza shop closed and about a year ago another pizza shop closed off of 1st street…. Your slice size is ALL YOU GUYS GOT GOING FOR YA… BE WEARY….
P.S. Oh that’s store bought pepperoni, your slice WILL NEVER LOOK LIKE THIS