Carl N.
Yelp
As the proud parents of an 8 year old child who enthusiastically wished (past tense) to learn the art of playing chess, my wife and I enrolled our son in Friday night classes at The Berkeley Chess School location in Walnut Creek (Grace Presbyterian Church). My wife was told at sign-up that the class was for beginners, and the web description stated "all students must know how the pieces move and have an enthusiasm for chess." Unfortunately, this was not enough, even though my son and I had played half a dozen full-length, albeit primitive games. My son and other new students were "tested" by the instructor in full view of other, more seasoned children and their parents. The instructor apparently wanted to know if the newcomers (all of whom were children of color, from different families) truly knew how to "play" the game. Of course they didn't! That is why my wife and I had enrolled my son in the class to begin with!
Naturally, the instructor beat my son in just a few moves, at which point he informed my wife (son easily within earshot) that my son simply didn't know how to play chess, and for that reason, he couldn't continue in the class. After my son was humiliated in front of a class full of strangers, he started to cry. This was a traumatic event for him, and a terrible introduction to one of the world's greatest board games!
In a later discussion between the instructor, the site leader and me, I recounted how terrible it was for an 8 year old child to be humiliated in front of his peers and to be asked to leave the class because he was not good enough for it. Worse, my son's treatment was NOT an anomaly, as two other young children also were summarily given the boot on the same night (after having paid for the class) for the same reason.
Question: why would a Chess school collect tuition for a chess class, then boot the child out in a most demeaning and humiliating fashion because the child did not already know how to play the game?
I suggested to the class instructor and the site leader, Peter, that the two of them apologize to my son for embarrassing him and having him removed from the beginner's chess class. Peter smirked, he rolled his eyes and refused to even acknowledge that anything was amiss other than the fact that the class description did not match his instructor's expectations of his students' chess skill. He later walked away without apologizing or even remotely addressing my concerns. Meanwhile, the chess instructor promised to write an apology letter to my son and send it in the mail in coming days (he didn't). Lastly, a letter addressed to the Board of Directors of Berkeley Chess School has fallen on deaf ears, and not one person from the school has come forward to claim even partial responsibility for the way my son was mistreated in one of their "classes."
Now How's that for empathy, sincerity, respect and modeling pro-social behavior?