Ricky D.
Google
We visited Bermondsey Bar and Kitchen last night and was left extremely disappointed by the overall experience.
The service was chaotic. Despite having two bars, only one was open on a busy Friday night, with only a handful of staff serving everyone. The queue stretched out the door for most of the evening. Ordering through the app was even worse... our drinks took over 30 minutes to arrive, if they showed up at all.
Like other reviewers have stated, the staff themselves were friendly and clearly doing their best, but they were completely overwhelmed. The real issue here is poor staffing levels and even poorer management.
The icing on the cake was the number of mice all over the place!!! It was both unsettling and unhygienic, especially for a venue serving food and drinks!
Bermondsey Bar and Kitchen has the potential to be a great spot in Bermondsey with its spacious layout and relaxed vibe, but the lack of basic cleanliness and pest control is a major red flag. With so many other great options nearby, I won't be returning any time soon!