Ellie Hendrick
Google
There was a rat in the toilet, right by the kitchen. We alerted staff to this and they did nothing and continued to serve customers. No restaurant should remain operating as normal if they are alerted to something like that. It was absolutely disgusting, the rat was sat in the bathroom sink where people are going to wash their hands.
Aside from this, the service in there was also not good. Everyone working there seemed young and inexperienced. Every single drink we ordered came spilled all over the saucer. We also had to ask for cutlery as this didn’t come out with the food.
One of the meals was missing a main element which we flagged to the staff, there was no offer of money back, they simply took the food back into the kitchen, put the sauce that was missing on and brought the food back out completely cold.
It’s a shame as the food was actually quite nice, but we were so put off after seeing the rat.