Best Western Hollywood Plaza Hotel - Walk of Fame Film City LA

the hotel itself is in a nice spot, easy access to a lot of cool things. our experience sucked here though. when we first arrived to check in, Christina told us our reservation through Travelocity was canceled, we called Travelocity and they said it was all good but Christina insisted we had to pay the new rate as it was canceled. Luckily after calling travelocity they had to rebook it. We firmly believe that she was trying to scam us as she was asking for new card numbers, the receipt also didn’t match what we we paid when we booked in December so that was very very odd. The room seemed clean but it really wasn’t. pubic hair was left on our “clean” sheets. the climate control didn’t work, so my wife and i froze at night. the hot water never got hot and to top it all off, the following morning some naked lady was screaming for help while a man was pulling her into a room. the area is NOT safe, day or night. we encountered many homeless people and others asking for money just walking to our car that was parked there. the marijuna smell is also non-stop there, as soon as you walk out of your room you smell it and once you get to the parking garage below there are people smoking it everywhere. id say the only good thing about this stay was the comfy pillows.

Location is great, lots of amenities close by. Recommend the 7/11 store as cheaper than the market shop opposite hotel. Staff are fabulous, yes rooms are a little dated but it’s somewhere clean and comfy to rest. Housekeeping always very responsive to top ups of coffee etc.Pool was lovely and the air con worked a treat. Only negative would be the road noise it’s pretty loud all night.Hotel has an open style roof so the noise carries. Big shout out to the staff though always a warm welcome and smile to greet us. Would deffo stay again

Positive: The area Negative: The lights fixtures didn't work The toilet was low to the floor The mattress was hard Pool and jacuzzi was dirtyThe room was dustyFor the price I paid for two nights The room could have been a lot better

I had a wonderful stay at this Best Western! The room was very clean with no strange odors, and it was incredibly restful. The bed was super comfortable, which was exactly what we needed after a long and exhausting trip. Parking was easy and hassle-free, which made things even more convenient. The manager was incredibly helpful and kind, especially considering we arrived late at night with an unplanned early arrival. We were exhausted, and he went out of his way to provide us with a great rate and make the check-in process quick and smooth. What truly made our stay stand out, though, was one of their employees. I hope I have his name right.. I believe it was Valencia. He is the definition of great hospitality. Even though we were very tired, he took the time to walk us to our room, show us where to park, and reassure us that the property was safe with plenty of security cameras. He mentioned he has been working there for 12 years, and it’s easy to see why, they’re lucky to have him. His kindness and attentiveness were genuine and rare. I even offered him a tip, and he politely declined, saying he simply does it out of the kindness of his heart. That left such a lasting impression on us. I truly hope he is valued by the hotel because employees like him make all the difference. Thanks to him and the rest of the staff, we left with a fantastic impression. I highly recommend this location. It’s only about 8 minutes from Universal Studios, the rooms are cozy and a great size, and having a mini fridge and microwave in the room was a big plus. Overall, a fantastic experience!

This hotel is a great location if you don’t have a car as you can just walk to corner of Hollywood and highland in 5 minutes. There is a cafe on site with great coffee and also coffee in the room. Just across the road is late night food options and drink machines on premises. Plenty of parking spots and a pool. The main reason for this review is to compliment the girl on the desk at check in. Evening of Monday 5th Jan. Her name was Christine. She was so friendly and helpful, beyond expectation with a really sweet nature. Thank you Christine.

For the price, this hotel was fantastic! There's no gym or free breakfast, and the traffic noise is quite loud, but you can't beat the location and the price. I felt relatively safe walking down to Hollywood Blvd alone during the day as a small female, but I wouldn't walk alone at night. I would have felt fine if I were in a group! Just something to be aware of. But yeah, it's a great location. Walking distance to the Metro as well if you plan on taking that.

Great location. No service in a room even when staying 3 nights. Rooms had a condensation so no dry towels. And they no give you a new one. We did asked on second night as everything was wet. No bfast and the cafe next door is very expensive and portion are small. 2 eggs 2 thin sausages and grated potato ( littel) are $17 . No tost nothing with it. Very disappointed 😞. Parking was on offer for a $20 per night. For 1 night - perfect. Sorry just shocked with no room service.

Basic but clean rooms. Good enough for a couple of nights. Staff friendly and helpful. Little Mexican cafe attached do a great breakfast

Great place to stay if you're going to the Hollywood Bowl. It was a hot day and the ac in the room wasn't great so sleeping was not fun. But the room was clean and the front desk staff both at check in and check out were super friendly and helpful.

This spot is excellent for location, location and location!!! I would say it's the perfect spot so close to the Hollywood Bowl. It's definitely less than a 10 min walk depending on the crowds. Also the room itself is clean and beds are very comfortable. We were a bit further back in the building so it wasn't as noisy as Highland can be. I slept great and appreciated the cleanliness and ease with parking overnight. I felt safe and customer service was great as usual. Highly recommend and I'm sure I'll stay here again in the future! Oh and bonus the Mexican restaurant downstairs right next to where you check in was definitely delicious and I enjoyed it all!

Great location, nice staff, reasonable price, clean. The parking is not the best (very small spaces and not that many spaces). The restaurant downstairs is very good. Would stay again.

Love the location. Would be nice if they Put wet paint signs on railings. Kind of annoying

Not even gonna read the bad reviews. This is an awesome spot. Got the mini fridge and microwave, hotel-brand body wash/shampoo/etc that's actually good quality it seems, and daily room service what! I wasn't expecting a made bed when I came home. Motel 6 does it every three days cuz people basically live there. But this is where I live for now due to temporary displacement and it's great. It's not my favorite location right by grand tourist station in Hollywood but I'm far enough away from all these people. And they have a pool here! And I'm pretty sure it's open! I didn't look because I have my dogs with me which is another nice thing about here, they allow animals. Feel like a millionaire staying here tbh. And there is always parking. Oh and, and, they have a ton of vending machines and they're not a complete rip off.

Overall, decent stay while visiting Hollywood Bowl. Parking was around 22-25 and hotel pricing was standard pricing. I have stayed at Holiday Inn twice two other times. No breakfast here and parking decent pricing. Pros: Closest to Hollywood Bowl Pricing was not 50+ Water pressure nice Cons: Small spots Average room No hotel mini store Rooms can get stuffy and air conditioner turns off and on No bells and whistles but would stay here again.

Great location. We stay here every time we go to a concert at the bowl. The staff is always exceptionally nice! Room is always clean. Highly recommend.

We had a great stay here... We had a concert at the Hollywood bowl recently, and stayed here, one for the points and two because it is close to the concert. The hotel looks older...the style of it, but our room was large, clean and had upgraded amenities. The room had a large TV, safe and small fridge. The hotel has 3 floors, with an elevator at each end. We also noticed there was an ice machine on each floor. The location is amazing. We walked to the Hollywood Bowl from here in about 10 minutes. And, after, we walked down the Hollywood area by Roosevelt Hotel in about 20 minutes. A great hotel.

When I got to the hotel, there was one woman ahead of me checking in and a gentleman was helping her. I noticed there was an African American woman in the room behind him. She made eye contact with me, but she didn't bother acknowledging me or helping me for at least 5 mins while I was standing and waiting to be checked in. She was also wearing a mask, but it was only covering her mouth so not sure what the point of wearing that was. Well, it made it very difficult to hear and understand what she was saying. The room was very small and LOUD for what we paid, but I guess we were paying for location. The windows should be renovated so that they block out more sound. The WiFi was also glitchy. Other than that, our stay was fine. The only saving grace was that it took only 7 mins to walk to the H-wood Bowl.

It is hard to conceive of a better value for a hotel in the central Hollywood area. As long as you are a BW rewards member, which is an easy online enrollment, you will get rates that are definitely on the low end of the price range. I was told that this would also get us free parking at the hotel, although I was later told that was for gold and platinum members only. However since I was not told that the first time I inquired, they did give us free parking for our stay. It is a basic hotel and somewhat aged, but it is comfortable. The rooms come with fridge, microwave, and coffee maker. There are also good vending machines at the hotel, and a restaurant on premises (no free breakfast though). It is 10 minutes or less to walk to the corner of Hollywood Blvd. and Hyland Ave. The best thing about the hotel though is the staff. They are supremely hospitable. We visited during the fires and actually had to evacuate for a night, after we had checked in and settled into the room. We were able to return the next day, and they waved the charges for the previous night, even asking us if we wanted room service before we went back into the room. Since we had hardly been in the room, we declined, but it was a kind offer. There are lower-priced hotels in the central Hollywood area, but having done some extensive research, I would say this is the best value, provided you get the rewards member rates. The free parking may have been contingent on it being a slow time for tourists, but if you get that too, you will surely be getting your money's worth.

Location location! great if you have a Hollywood bowl event that evening since it is walking distance, the hotel was subpar. The room kind of smelled like cigarettes and medicine piss. Not too pungent, but it was noticeable to my senses. I guess I didn't expect much for Hollyweird at this price range.

Front desk is very professional and knowledgeable about hotel policies and amenities! The rooms are fully equipped with microwave, refrigerator, coffee maker and even an end of bed ottoman! Standard amenities at this hotel include swimming pool, jacuzzi, laundry room, restaurant, ice & vending! The location of the hotel is conveniently located next to Hollywood walk of fame and it's a hive of activity! Not complaints here are there is a $50 deposit required at check in! No fitness center!

Honestly this place wasn't so bad. We only stayed for one night. We went to Universal Studios which was only a 6 minute drive away. The room was clean and quaint. The bed was comfortable. The pillows however were too soft and had no support. The bathroom was clean and the shower pressure was great. The only issue is the noise from the street. You can hear people arguing and yelling out front. I'm also assuming it's buses and semi trucks hitting the potholes out front which causes the entire building to shake and windows to rattle. This can definitely disrupt sleep for some. Parking was $22 a night. The parking is very compact. I'm surprised my car fit in some of the spaces. The staff was friendly. Overall I wouldn't mind staying here again. I'll just bring my own pillows next time.

Avoid. Not recommended. Find somewhere else to stay. Long story short: No hot water, soaps and shampoo dispensers were empty. Maids took our belongings and rude and incompetent staff (particularly one young lady who's name begins with J).

A decent place to stay, especially if you're going to a show at the Hollywood Bowl (which we were). The room has a Keurig, refrigerator and small microwave. No breakfast offered at this Best Western. The parking was easy to get in and out of. The room was clean. AC worked fine. No bed bugs. The pillow cases were a bit scratchy, but okay. We were on the top floor, which I greatly appreciated...no one stomping on the floor above us. It can get a little bit noisy...in the mornings around 7ish the garbage trucks, etc come around. Also, we had some talkative neighbors going to their room at about 11 p.m. So, if you stay here...be courteous to others and keep your voices down when going to your room.

Always have great experiences with Best Western. I was a little nervous about booking a room in Hollywood because it's so hard to predict what you're going to get but overall, everything was great about my stay. It's right on the outskirts of the really busy area so location was great, room was clean, staff was friendly. The parking is a little tight and I was a little bummed about having to pay for parking, but to be expected in a busy area. Also used the pool and jacuzzi which are well regulated and maintained. This is a great option for not paying a ton of money and still being really close to the sites to be seen in Hollywood.

Great location! Close to all major Hollywood attractions! Nicely appointed rooms, Neely redone, very clean, great water pressure from shower!

Hands down to the friendliest most welcoming person ever. Christina we love you. Room was stupendous! :)

I'm on board with this place for bowl shows. I fly in from the bay on cattle-car air. Car-hire to the hotel from Mr. Hope airport. And then I'm done! You just walk back to bed after the show. Or you grab a car to the Rainbow on Sunset and close the show out, with some A+ stuffed mushrooms and a well drink. Clean rooms. No mattress complaints at all. Didn't hear any rowdies,..maybe we just got lucky. But it was quiet. No weird plumbing issues. Sheets smelled washed. Place could be demo'd as a business decision, but what they have totally works. Mexican place in the lobby has surprisingly good food! Check it out. If I lived in L.A., I'd have season tickets to the bowl, and this place on speed dial.

Over all a really good hotel, Clean rooms & comfortable. The pool was perfect on a hot day and the food was good!

Only a few mins away from Universal Studios, quick access to the highway and or backroads (frontage rd) to avoid the freeway congestion. Lots of traffic in front of the hotel at times, but people were kind enough to let us through going in and out. Parking is plentiful but tight, would not recommend a truck/suburban with a roof rack. Rooms are clean and had comfy beds, kurig, microwave and mini fridge available in our room. Missing a nice fluffy comforter tho. I like sleeping under a heavy blanket and having just thin multiple sheets wasn't as relaxing. Do recommend if you're looking for wallet friendly lodging.

Clean. Nice pool area. Staff was nice fairly priced. Great location Will be back it had microwave n fridge too

Illegal handicapped parking i have been telling them about. I had no choice but to reverse and caused damage to my truck because of their incompetent staffing and management. The manager reserved handicap spot for his Maserati and not myself who is handicapped. This place is a joke.

We reserved four rooms. They were all clean and had very good customer service from the employees. They're within a 20 minute walk to the Walk of Fame. The tub and bathroom area were spotless!

This review is for the hotel and their AMAZING front desk hostess. After calling numerous places to book a hotel last minute at 9pm at night while still trying to get a fair price i came across calling this place. Christina answered the phone with a nice warm welcome and ensured the pricing on their website is what it will be when I come in and if it changed she was willing to price match. I came in and the booking was smooth, just the hospitality and the willing to make their customers happy is beyond what you see in this world. She definitely made my experience at best western great ! I will definitely be booking again.

My husband And I stayed at this hotel last weekend for an overnight trip- we went to see the 93.5 comedy show for our anniversary. Our stay was wonderful,staff was great the room was just right for the amount we paid and the area it was in. At check in the attendant waived our parking fee of $18 due to it been our anniversary. Parking spots were a bit small if you have an oversized vehicle- we didn't so we were good. It was right on the main strip in walking distance of restaurants and the mall. It was right down the street from the Hollywood Bowl. The room was cozy and just right for the night. The only con about the room was the bed was not that comfortable could have been softer. Shower was amazing, water nice and hot and the shower head had multiple settings. No Bed Bugs!! We definitely would stay again and recommend it to others.

Great location, especially if you like the Hollywood Walk of Fame and Hollywood Bowl. Universal Studios is a very short drive away. The staff is courteous and helpful and the rooms are clean and quiet. Breakfast is not complimentary but there is a nice cafe near the lobby. All in all it's worth the price.

Parking was charged extra for daily stay. Although parking lot is in the property. The hot water in the shower was not working during our first day. No room service and the room was not cleaned nor towels switched during our stay. No smart tv. The restaurant downstairs next door is terrible and over priced. Don't stay here.

WOULD NOT RECOMMEND THiS PLACE!!!! Horrible stay . Over priced. Half the light and pull in don't work bathtub didn't drain. No trash cans the pool water felt like we swamp water . When checking out they charged my husband card before we even left the hotel! The employee was very very rude and snooty.

This place was last minute but agusto took care of us. He was amazing. Made sure we were good.

I rent this hotel two days on March 3rd and 4th 2022, I paid $409 in advance for these days including my two days staying and parking. When I got there to check in. They asked me for $90 extra $20 parking for each day I was staying and $50 deposit because I rent a non-smoking room and if I smoke they would keep my $50. I rented non-smoking room because I had my two kids OF COURSE I DID NOT SMOKE. When I check out on March 5th. At 10:35 am I asked for my $50 back and the man in front counter told me you'll get it back tomorrow. I called twice to the hotel for my $50 back and they told me, that my money was already returned but THAT IS A BIG LIE Until this day March 19th 2022 I haven't received any money back. I called my credit card bank and they said nothing from Best Western have been returned. I TELL YOU PEOPLE. THIS BEST WESTERN HOTEL HOLLYWOOD IS A NON TRUSTING-PLACE THEY WILL CHARGE YOU ON LINE AND THEN THEY WILL ASK FOR MORE MONEY WHEN YOU. CHECK IN AT THE HOTEL. AND WON"t GIVE YOU YOUR MONEY BACK. .

Stayed on our vacation to universal studios and it was good and comfortable. And also affordable. Will stay here again.

Good spot for a good value if you're visiting LA and want to focus your sightseeing around the Hollywood/DTLA area. Or if you're like me, and you actually already live in LA, but want to have a few drinks before during and after a show at the Hollywood Bowl without fear of a DUI, this is the perfect spot for you as well. Fair pricing, decent rooms, and walking distance to the Bowl--hard to beat!

We had issues at a hotel we had just checked in to and needed to find a new place to stay for our trip. It was 1:30am and Christian was super helpful getting us a room. We originally booked for just that night to get the kids back to bed. In the morning I extended our stay there as we really liked the hotel. Throughout out 3 night stay there were friends and accommodating.

Stayed overnight recently while attending a concert at the Hollywood bowl. The location Is extremely convenient. The room was clean. Checking in and out was easy. All staff members including the small restaurant were very kind, friendly and professional. Only complaint is the bedding is very thin. Other than that the stay was great for a night.

This hotel is in close walking distance to Hollywood Bowl and at a good price. Pros: Close to Hollywood Bowl Good neighbor to hang out in with shopping and restaurants. Good price Felt safe and secure Cold fridge so you can store your own drinks Keurig so bring your Kcups Good amount of power plugs accessible to charge devices Good free WiFi Comfortable firm mattress Cons: Very noisy - outside noise came through walls and window AC unit is very loud and the lack of insulation in the walls meant it was on/off all night. Bathroom cheaply done Shower difficulties in keeping it working while using Bathroom fan was useless and did not exhaust the steam

Don't mind the hotel but the women who work the desk must absolutely hate their lives judging by how miserable they are to assist guests in any way whatsoever. I'm sorry you don't like your job but you made the choice to work here - please don't make everyone's experience unpleasant just because you're not able to put on a smile and pretend to even remotely not hate your job and your paying customers. Man, I can't remember the last time i was treated so badly by Anyone in the customer service industry - I've been a waitress and a dancer and ive worked retail and despite not always loving my job you'd be hard pressed to find any customer that ever got that impression. I wish these ladies would realize that "faking it til you make it" applies to enjoying your job and being interested in making guests feel welcome. I hope neither of the girls working today (at 2:50pm) are management because if so - you got way bigger issues than just disgruntled employees that enjoy making guests feel less than or belittled. Probably the last time I'm staying here and will make sure that I do not recommend this average hotel with terrible customer service reps to anyone I know again. Might not make a difference to them but with so many options of hotels on one block it's an easy choice to stay anywhere that I'm not made to feel unwelcome. ***UPDATE: THIS PLACE IS TRASH. After posting my review they started calling my room every hour asking if everything was okay just to mess with me. And I tried to extend but they wouldn't accept any of my cards because of various reasons - one of them Because it didn't have a chip even though I have my id with me with clearly matching names. Then their atm In the lobby doesn't work so they sent me walking down highland Blvd to find an atm which by the time I did find one they refused to let me extend because I am now late to extend even though I initially was on time but they wouldn't accept my cards. This place is awful: I'll never stay here again. And I'll do everything in my Power to make sure no one I know in hollywood does either.

If I could leave this place a negative 20 stars I would. It looks like they bought an old motel, and didn't renovate it at all. Air conditioner leaking outside, they had buckets under it. The fridge didn't keep anything cold. As we found out since our friend put it to the test, It was better kept cold if you put it on the air conditioner. I called the front desk asking for towels, shampoo, and toilet paper. The employee picks up and says to me "uh, there's a front desk." He was so rude. Like I didn't mind that I had to walk down to get my stuff but he could've said it in a different way. It didn't make sense though because there was a placard in the room saying to just call if you need anything, so why would they advertise that and then say the opposite. Not to mention my friend was also bit 5 times while she was sleeping. The next day, we're in the lobby and there's a couple at the front desk. We hear the guy say "but you told me $275 on the phone" and the employee said "we're charging you the $375 because you're arguing" I also understand places being short staffed but there was this employee that had a different job each day we were there. We came back from dinner and there were a few spots left in the parking lot for the hotel. The "valet" asked our friend if he wanted to park his car for him. Even before our friend gave an answer the "valet" guy started reaching for the car. Our friend declined and said "I'll park it myself" The parking lot has very tight spaces. The pools at "Motel 6" look a whole lot better and cleaner than the one at this so called hotel. There was no way I was going in there. Also, last but not least, let's just say there was interesting night life from what we could see looking down from our room.

I was very doubtful of giving this place a review but it needed to be said. I stayed at this hotel this past week with my friend as a girls getaway. Rooms are nice and clean but the way a lead maid treated the other maids is terrible. Her name was Reina as said in her name tag. She was yelling at one of the more elderly looking maids without a name tag which I'm sad I didn't get her name. Point is the lead maid was overly rude and degrading her way of cleaning the rooms. This is disgusting on how this hotel allows this worker Reina to treat her coworkers like that. No worker should be treated like this and this needs to change. It's 2023 people should stop feeling like they're above anyone.

If you are looking for a reasonably priced hotel near the center of Hollywood,I highly recommend this hotel. It's not luxurious but what you'll get is a clean room, friendly and helpful staff and a great location with parking I wasn't sure what to expect but our stay was very comfortable...plus restaurant on prem which has a variety of tasty food if you don't feel like going anywhere. Would recommend!

Very friendly staff at check in. The room was clean and perfect for seeing a show at the Hollywood Bowl without having to drive home. It was a quick walk there and back. There was no hot water in the morning unfortunately which would be a concern if you were staying longer than a night.

Bed hurt our backs pretty bad it is really hard. Special thanks to the moron who double parked in parking lot we had a hard time getting out. The front desk said it was a worker not even on site. INCONSIDERATE..... Good thing we got out or we would have called the tow truck.

amazing! highly recommended. VERY CLEAN!!! Amazing customer service, ZULY helped me so much!

Bed 1/5 Mattress was firm (rating 5 for soft and 1 for hard) Room 4/5 Room was clean. Desk area and clock. Room has a flat screen TV, not many of outlets, wall unit AC, refrigerator and microwave. Shower warmed up quick, decent pressure and drained well. Proximity 4/5 Close to the Hollywood Boulevard, Dolby Theatre, Mann's Chinese Theater Price $$ Overall -Free Internet-but it does not work very well. Nightly charge for parking. Restaurant at hotel If booked at the right time this place is a steal for the area. Be careful to check if it is a smoking or non-smoking room.

Worst hotel I have stayed at and I usually love best western hotels. Beds were so uncomfortable that I didn't get not even an hr sleep after getting there exhausted from a day at universal studios. Room smelled really bad, dirty, and the manager is very unprofessional. Don't get me started on parking. The area itself is very creepy. I don't recommend this BW at all.

Nice, clean, comfortable. Bed is not queen size so kinda too small for two people to share. Fridge, microwave... However fridge was not on when we checked in. Spice Cafe downstairs with ok breakfast. Had two eggs, toast, bacon, 2 small Pancakes, and water for $15.30... Because i was starving. Parking is super tight and I did damage my car backing out. TONS of traffic trying to get in and out of this place. It's walking distance to Hollywood Blvd... About ten min walk in semi-safe area. Paid a taxi $5 at night. Parking each car at hotel Cost $15 per car.

I gave it four stars because I feel like the hotel did a great job! First when walking into our room it smelled like smoke and we are non smokers, I called the front desk and they moved us right away. However, the place from the outside does look a little sketchy, but the inside of the room was nice ! We saw a cleaning lady also and you can tell they absolutely Clean from top to bottom !! The hotel however does seem to attract some sketchy people lol and I did feel a little unsafe at times, but that's not the hotels fault. Over all enjoyed it.

The management is great and keeps their cool during this chaotic time in the bustling heart of Hollywood. It's safe, clean, and welcoming.

This hotel is off the Hollywood blvd, it is a budget place pretty standard rooms, a pool and a Jacuzzi that is not available for use which sucks because you are still getting billed the same amount. This location does not have free breakfast but they do have a diner. I really disliked that they charge you 20 dollars a night to park. All in all it was ok for the 2 nights we had to stay it served its purpose but I will not come back to the location.