BetMGM Sports Lounge

Empty seats because everyone is standing. They charge $50 to sit in chairs. Good way for a casino to not have return customers. Garbage. The service looked horrible on top of that. Came here to watch games, gamble eat and drink. Left at halftime with a sour taste. Will never be back. Terrible experience.

I was wondering why, The app Sucked. Now that I have read the reviews. Its makes perfect sense. I have problems everytime receiving bonus. Doesn't pay out. Will be deleting this app. Beware people. They make over 2 billion. Because they don't pay and over charge

Horrible, see how they come even more cheaper with the Detroit Tigers game. Was 5.00 all yr now they become even more of a scam with a1.00 now.. there machines are turned to the lowest payback percentage so u all no. Becareful with playing at home. Your the only one playing them games on your phone. In person everyone is playing that same machine but not the ones online. Pay attention. This company want even help u when thee machines do act up online. They want u to prove the time, game, what it did, how much u spent like u want u to show and prove all even no they have all that info. The only thing this company good for is taking your money and selling u scrap. When u need help u not getting nothing and I mean information as well.

What a trash experience. Came in around 12:30p on football Sunday and took a seat. Was asked to move and told I needed to RSVP a chair. I asked if it cost anything, and the waitress said no, so I reserved. Sat down at 12:50p, didn’t have my order taken until the 2ND QUARTER of the games. Then got some chicken tenders, tha took until the 3rd quarter to be dropped off. Didn’t hear from my waitress again until end of game. I gave her my card and she said that she couldn’t run it until I hit a $50 threshold. I asked why, she said the seat cost $50 minimum. I asked why she didn’t say that when I asked if there was a cost for the seat, and she brushed it off. I left with a $27 tab, and was automatically charged $50 to my card without authorization. Management was nowhere to be found to discuss. Ridiculous mismanagement and the service was terrible. The dude next to me was asked every 10 min if he needed and drink and then the staff would just walk right by me without asking. What the hell is going on here?

I won a 25 dollar bonus on price is right slot. The slot was and is froze. I did all trouble shooting they said. Chated with them few times, also called. They wanted a screen shot which I did. It's a still picture of slot nore error because it's froze. Then they wanted a video of it. I give up. So now I'm out 25 dollars because it expires pretty fast. I'm just very disappointed. I feel they could have at least given me 25 dollars on different game. Feeling very frustrated. Thank you.

I placed a bet on the Super Bowl using the app, still haven’t received my money! First the app kept rejecting me, I go to the MGM casino to cash out. They called security and had me escorted out stating I had been banned from the MGM, but couldn’t tell me why! Finally I got in touch with security they said something happened in 2002 but they didn’t know what it was. I had been there several times playing and winning had no problem until I used the app. Still haven’t been paid they keep stating the relevant team will get back to me and has not. They said they mailed a check out March 22, 2025 I’m still waiting it’s almost May!

BetMGM is a SCAM – Avoid at All Costs! Review: I’ve never seen a company operate with such blatant disregard for its customers. BetMGM happily takes your deposits, but when it’s time to withdraw, suddenly they “can’t verify your identity” or “your account is under review” with no timeline for resolution. They’ll keep you waiting for weeks (if not months) while giving you the runaround through useless customer service reps who copy-paste the same excuses. If you win too much? They limit your bets or outright ban your account. If you try to cash out a bonus you rightfully earned? They void it with vague “terms violations.” I’m not alone in this—just look at the flood of complaints online from people scammed out of their winnings. BetMGM is happy to spend millions on celebrity endorsements, but when it comes to treating their customers fairly, they’re absolute crooks. DO NOT deposit your money here unless you enjoy being lied to, ignored, and scammed. I’ll be filing official complaints with regulatory bodies and warning as many people as possible. STAY AWAY! This kind of review hits hard because it highlights real pain points that potential users care about. If you want it to spread faster, post it on multiple platforms and encourage others to share their experiences.

Horrible app. Worst ever! They’ll give you a bonus after you deposit, a bonus you didn’t want or sign up for and then when you win they’ll say you can’t withdraw b/c you have to gamble more money or you can forfeit the bonus you never wanted but you will also forfeit your winnings. Biggest SCAM ever. They’re scamming all bettors and couldn’t care less. Don’t use this app if you want to win and also be able to withdraw your funds b/c they will give you some excuse as to why you cannot. Gaming commission should look into the scam BetMGM is running. This site should be shut down!

I would leave 0 stars if I could. Moneyline extorted us. We reserved a high top table and arrived to an empty sports bar. We were never told about any terms when we arrived, only given the standard drink and beer menu. After drinking $150+ worth over 3 hours, asked for the bill and they added $200 EXTRA CHARGE to the bill. They said their terms were $50/hour for a reserved table or you have to buy a bottle. We were never told about this when arrived and never given a bottle menu. When we asked the rude manager about it they brought over two of the oldest security guards in the casino to breath down our necks and extort us into paying extra for no reason whatsoever. Will never go back.