Ally H.
Yelp
I had previously been disappointed with BHC Chicken at Groove Mall, but decided to visit their new location in Koreatown after hearing they had improved their menu. Despite being a party of two, we ordered the $99 Party Platter meant for four people, planning to take the leftovers to go. When I asked how many people the platter could serve, they said it was for four people and asked if they should place the order for us. We specifically ordered, pointing to the menu and saying, "We want this," but what we received was different from the picture. When we complained that it looked different, they then claimed they had explained that the current Party Platter includes four flavors with one of the flavors repeated instead of five different ones. This was only told to us after we received the food. Had we known this, we wouldn't have ordered the Party Platter.
Although we were upset, we decided to eat anyway. However, it became impossible when we found a white hair in the fried chicken. It was disgusting. We left the restaurant after paying $10 for parking. They claimed it was a chicken feather, but a 10cm feather would indicate a genetic mutation, right? It was clearly a curly human hair.
They explained that the issues were due to being newly opened and unprepared, but shouldn't they have been properly prepared before opening? The staff were friendly, but the manager hid behind them without providing any explanation. Our Sunday was ruined because of BHC. I do not recommend this place.