D Cormier
Google
The help are extremely rude and unprofessional. I took my annual outing to see the sand sculptures on a mid afternoon on a weekday. i went to Bianci's for a drink, and to spend an hour enjoying the beautiful day. ( I had a limeade in a thermos in my car, so I was not thirsty.) When I sat down on one of their at mostly empty outdoor tables, a waitress came over and told me to leave because I had not ordered the drink at the bar. ( The bartender was occupied with another customer, so I ordered a bottle of Pepsi from their pizza counter -- there was a sign on the door leading to the pizza counter inside of Bianci's restaurant "Order in here".) The waitress lied to me and claimed that the Pizza counter was not part of their restaurant, and that was why I could not sit down. I told the waitress that they should have a sign that people would know before people ordered, that they could not sit down unless they ordered food. She lied and claimed the pizza counter where I got the drink was not part of their restaurant. I pointed out that there was a couple who has just ordered a soda from the same counter sitting at another table. ( In fact I went to Bianci's for a drink because I saw them sitting there.) While I was talking to the waitress a pizza did come for that table. I also pointed out that there was another outdoor table with a man and a child. (The man had ordered a slice of pizza and a bottle of soda for himself, and the child had a cup with a pink drink -- which the waitress said was from their bar.) ( The nice man had paid the $3.75 for my Pepsi.) I asked to speak to he manager. The bartender, Stephanie said she was the manager; she was also rude. I asked the name of the owner and was told it was Maryann Wood. Ms. Wood: Your employees ruined my day. I used to take my parents each year to see the sand sculptures and now they are deceased, I am carrying on the tradition. What ever policy you have, you should have clear signage. In any case there is no justification for such rudeness from employees. Check out the recent Yelp reviews. I am not the only one with this complaint.