Nassir S.
Google
I had a very disappointing experience at Bibi’s Kitchen. I arrived at 9:30 p.m. to have dinner and waited until 10:20 p.m., but my food never arrived. The waitresses on duty, Grace and her colleague, were not attentive at all. Every time I asked about my order, they just told me “please wait” without any explanation. Even when I showed frustration, they didn’t seem to care.
I ended up waiting for more than 50 minutes with no food, so I decided to leave and find dinner elsewhere. No one apologized or tried to explain the delay. If they had told me earlier that they couldn’t prepare the meal on time, I wouldn’t have wasted my evening.
What made things worse was the presence of a bouncer inside the restaurant who stood on my right shoulder as someone wants to starb me. I’m not sure what his role is there, but it felt intimidating. A restaurant should be a place of peace and comfort, not somewhere customers feel uneasy or threatened.
Overall, it was a disappointing experience — not a place I would recommend for anyone looking for good service and a calm atmosphere.