BiCE Ristorante - Naples

Such a lovely restaurant! Everything from the decor, the furniture, to the large mirrors created such a beautiful atmosphere that made the dining experience truly memorable. The food was amazing; highly recommend the tuna! Thank you so much to Sam who made our night really special

Generations of my family have been coming here for years. One by one we’ve all been so disappointed with their new “trendy” concept and menu. Food was mediocre, service terrible The one star is for the ambiance. The new renovations are lovely but it is now very hard surfaced and noisy to the point it is difficult to hear. But at the core all that should matter is the food and the new menu does not cut it. All the staple Italian foods that were previously on their menu, gone. Prices have gone sharply UP ! I don’t have problems paying but then you better deliver great service (that did not happen), high calibre fine cuisine (that did not happen) and do not give excuses when your new “system” is slower than the old one, or you fail to tell us that the gnocchi with broccolini is actually gnocchi with (mushy over cooked) broccoli !! Two drastically different flavour and texture profiles. If you’re going to substitute from your menu, you should at least advise your customer at the time of ordering. What’s worse is that when we brought it to the servers attention; first denial, then when pressed excuses. No management, nobody coming around like they used to asking how our meals were? You would think they would do that more with a new menu and concept. Family of 5 and we all came away with the same consensus; unimpressive bland food that we could have prepared better at home. I’m sure that Nonna Bice used to salt the water when cooking the pasta!!

After coming to BiCE for 5+ years, we were very excited to see they took the time to renovate and update the restaurant. It’s tough to see our favorite places change but we thoroughly enjoyed the change. We saw all of the familiar faces that we are used to, also some new! We had the pleasure of being served by Josè, he was fantastic and helped us through the new menu. Highly recommend!

The service was excellent. The food was delicious… I truly enjoyed every dish. I want to highlight the service from the hostesses, Maria and Haley. They were incredibly welcoming, attentive, and made sure we were seated comfortably. I would definitely recommend this restaurant and would be happy to come back.

We had a larger group for a New year's bash and we absolutely loved it. The atmosphere was very elegant ( I loved the design of their chairs and walls), we were welcomed with a glass of sparkling wine, while waiting for our table to be ready. The server, Senad, was amazing. He heard when I mentioned to my husband how i like the design on some chairs and instantly he brought it and replaced my chair with that one! speaking of a delivering unexpected? He deserves a raise!:) He always showed up even before we even needed to call for him. His suggestions for food and drinks were impeccable, and the quality of the food was a top notch. If you are looking for a place for an elegant and quiet dinner place, check this one. I am sure you will like it too.

We were truly impressed by the two hostesses, Haley and Maria. They warmly welcomed us with genuine smiles, setting the tone for a wonderful overall experience! Loved this place and can’t wait to come back. We were truly impressed by the two hostesses, Haley and Maria. They warmly welcomed us with genuine smiles, setting the tone for a wonderful overall experience! Loved this place and can’t wait to come back.

We dined at this restaurant recently and overall expected a high standard of service given the pricing and reputation. Unfortunately, one of the dishes contained rancid, bitter nuts, which we pointed out to both the server before checkout and the staff member clearing the plates. There was no response, no apology, no adjustment to the check, and no follow-up at all. Mistakes can happen, but ignoring direct feedback about a clearly spoiled ingredient is disappointing and not what you expect from a restaurant at this level.

Would highly recommend! Even with the restaurant being very busy, the host Haley was able to accommodate me and my family for a last minute dinner she made our night !