Charles F.
Yelp
Subject: Honest Review of My Visit to Big B's Fish Joint - Roswell, GA
Dear Big B's Management Team,
I wanted to take a moment to share some feedback from my recent visit to your Roswell location.
First, I'd like to start by complimenting your staff and environment. The atmosphere was very pleasant, we were seated immediately, and the wait staff was attentive, friendly, and welcoming. The noise level was minimal, which allowed for easy conversation, and the appetizers were a highlight--particularly the Bang Bang Shrimp, which was fresh and flavorful, and the gumbo, which I would honestly rank as world-class.
However, the experience unfortunately declined when it came to the main course. I ordered the Grouper Fillet entrée ($36), and I've attached a photo for reference. The fish was noticeably overcooked and dry, and as someone who grew up on the Gulf Coast of Florida, I'm very familiar with the taste and texture of fresh grouper. This did not resemble grouper in flavor, texture, or appearance.
When I politely raised this concern to the waitress, she brought it to the kitchen staff who refused to acknowledge the mistake. To further investigate, I used an AI-powered image recognition tool to analyze the fish and, consistent with my palate, the analysis confirmed the fish was not grouper but a different white fish altogether.
Additional feedback:
* Hush puppies were bland and lacked seasoning
* Brussels sprouts were overcooked and mushy
* Coleslaw was excellent and refreshing
* Shrimp dishes were consistent in quality and taste
After I brought up the issue with the entrée, I sensed a shift in tone and felt as though we were being rushed out, which only added to the disappointment.
While I truly appreciated the atmosphere and the start of the meal, the lack of authenticity in the entrée, portion sizes relative to pricing, and the refusal to acknowledge a valid concern made the overall experience unsatisfactory. I'm giving the experience 2.5 stars and, unfortunately, I do not see myself returning.
I hope this feedback is taken constructively--your restaurant has potential, and I'd love to see improvements made that match the promise of your atmosphere and starters.