Emilio D.
Yelp
RUDE! RUDE! RUDE! I've never been treated with such rudeness at a restaurant in my entire life! The woman behind the counter was basically yelling at me the whole time, with rude attitude, not just talking loudly, but talking rudely and with attitude! First she asked (rudely from the beginning) "what kind of base do you want", I didnt understood what she said and I gently asked to repeat and she yelled rudely (again, not just loudly!) "WHT DO YOU WANT, WHITE RICE, BROWN RICE, GREEN RICE" and I said "oh sorry...yeah brown", then she asked what protein and I said salmon, then I saw her putting the salmon in a wooden bowl and I said -oh sorry, I need it "to go", sorry if I didn't say it- and she replied (again with impatient attitude and rudeness) "I know it's to go! see? i'm gonna put it here!", pointing at a 'to go container'. Then I was apologizing saying that I was confused by the wooden bowl and she stopped me asking (very rudely) to put up my face mask, as it slightly slipped just down my nose while I was embarrassedly talking (NOTE: my mouth was completely covered all the way up to my short mustache and I am fully vaccinated btw!). I just couldn't stay there and have this person abuse me with attitude and rudeness to the point of making me feel really uncomfortable, you know that feeling? And I can take rudeness, oh yeah if I can! but this was too much so I told her not to worry about it and left the place immediately and disgusted. My wife used to take out poke bowls from this place several times since they opened, as we live just next block, but after tonight they will never see our face again! Unbelievable!
UPDATE: unfortunately Yelp doesn't make me respond to the lies she wrote below in response. I can't believe she even had the courage to respond like that, not apologizing after KNOWING how everything really went. Rude and lier. What's wrong with this woman? "Mutual respect"?, "I became impatient"? I can't believe it! I'm so disgusted! I wish I had a recording!
To the manager: if you have security cameras (and you do), post the entire video with audio! You would never do that!
I hope many more unfortunate customers will take the time to write a review on how rude and abusive you are and now, since you are also disgustingly lying, accusing me falsely, I will be reporting you to the BBB as well so you can show them your video recordings (although I bet you'll erase them immediately!).