Ali P.
Yelp
I've been a regular (1-2 times a month) for about a year. The service is always good, friendly and approachable. I order steak & eggs. The last visit I couldn't even cut the meat with steak knife! Server had the owner come to me and I felt he lectured me about steaks. Yes, I know it's not a steakhouse, but uneatable meat is never good! He didn't offer to make another, saying "it could be from the same cut"! REALLY?! So, no meat, no offer of free meal (eggs, hash browns and toast) AND was charged an extra egg! All with a LECTURE?! I actually was upset being grilled by owner. It's definitely not my first steak. This isn't the first time I've had a bad steak there. It was my last time going there bc of this whole experience. No offer of a coupon to return or something palatable. It was my splurge to eat out and I was left HUNGRY, dissatisfied, disappointed and miffed. They know me by sight. Well, I'll be a memory now. Shouldn't treat people with disrespect, especially in a service industry. A lecture! He literally stood at my table and lectured me about why I was buying a cheap cut of meat and that I shouldn't expect much nor should he make a new steak bc it was most likely part of the same cut! He stood at my table for about 3-4 minutes giving me the rundown. Wowza.