Big Gold Pawnshop

They have a wide variety of products, making it difficult not to leave with more than I intended. Their prices are very reasonable. They even took an additional $30 off an item that was already well-priced and still new in the box. I would definitely continue to do business with them. The cute, intelligent redheaded employee was incredibly helpful and very knowledgeable. Unlike many millennials, she could actually hold a conversation. The new owners are very friendly and kind.

My grandma pawned rings and the old owner promised to keep them for her. But, the rings went missing. They cannot be replaced as they hold sentimental value from two generations.

I have been dealing with Big Gold Pawn Shop, for years and have always had a good experience. They are is pleasant to deal with and demonstrated a genuine fairness when evaluating items. The prices are competitive, and I have felt confident that I was getting a fair price on items making it pretty much always worth it to buy used over new. The business is run with integrity, and that makes all the difference when buying from a pawn shop. Additionally, it’s clear the owner is a strong supporter of the local community. If you're looking for a trustworthy pawn shop where you’ll feel safe your going to get your stuff back, or your looking to save some money on over buying something new, I highly recommend Big Gold Pawn Shop.

If you wanna go to a pawn shop, don’t come here. Go to Cash Canada. They’ll actually be happy to help you and know how to run a business like professionals. Never have I seen a business so out of touch. Walking up the store a man is standing in front, blocking the door, trying to light a cigarette. I walk past the man to enter the shop, unaware the man I just walked by was the owner. After I tell him I’d like to sell my item, he goes on to complain about how much they cost and how many he has. At this point I know he isn’t going to buy my item so I just turn to leave telling him “Well obviously what price I want I’m not gonna get here.“ He implies that if I want retail price I won’t ever get that, and to come back in a month. I simply tell him I won’t have it in a month, to which he replies “Good“. He was clearly bothered that I didn’t sell to him. After telling my experience I had to the workers at Cash Canada, they actually offered me an additional $5 just for having to deal with you! It seems your reputation precedes you as they, like many other reviewers, hear nothing but horror stories from you. Sounds like that’s all this business is good for. From reading your response to previous reviews, no, I didn’t “need“ your money nor want it.

Update: Jan 12/25 New owners are absolutely wonderful! Fantastic new loan prices for jewelry, interest is lower!!! They r very, very flexible with repayment schedules and do their best to help with your individual needs. Just amazing, I will not go anywhere else. They have the best pawn rates and prices. Definitely the best place to go for all of your pawn needs!

Everyone should teach this owner the value of owning a business and not support this man in any form or way. It is one thing for people to come to a pawn shop and have to pawn or sell thier belongings due to the fact that living in today's world can be very hard financially sometimes but it is another thing to be told that he doesn't want your business because he already has 3 or 4 of the same things on his shelf! Maybe as a owner of a place like that you would have sales or lower prices or even a lay away plan to generate more sales. As a regular blue collar worker who works hard for the things I own only to have to come to a place like this and deal with such a bad attitude, maybe even drunk at that time person like that makes me sick to think that anyone should ever give that man any business at all!!!! It may be my opinion only but if your looking for a decent pawnshop in red deer I would only go to Cash Canada. I will add that I have never dealt with this owner ever before. I have dealt with the original owner at the old location of whom was a proper business owner. If you bought the business and acquired previous transactions then yes I have lost a few pawns about 5 years ago but you never even asked who I was and was quick to kick me out of your store after seeing what I had to pawn and you were clearly intoxicated. So looking my name up and giving a somewhat false accusation just to make my review seem petty is again the reason you should not even own a business!!!! I can understand being a pawn shop these days can be tough as everyone is having a hard time but it is in the manner and disposition of how you conduct yourself as a business owner that really got me!

Came In to the store and was happy with the ac pumping. The deal went surprisingly well I purchased a couple silver chains a few months back. Things got tuff for money when it came time to sell Trevor listend to me and heard my truth. And he made me a offer then when it was being written up by Debra they gave me back 100 dollars on top of what I asked for. What a good day. And good shop to go check out.

Love this shop!!! I've been a patron here for several years, both buying and pawning. I've never had a bad experience in this store! Their purchase prices are fair, and they have always been amazing and understanding when it comes to my loans. Heather is a saint! She always makes me smile , knows exactly who I am when I call, and her customer service is A1 she really will go the extra mile 👌🏻 I honestly don't get to run into Trevor often, but he always has a story to tell me, and his knowledge of items, especially the metals and coins, is incredible! Always treated in a friendly manner.... Annnnnd they have an SPCA can at the desk... Love that they love the puppies and kitties!! 🥰 I refuse to use any other pawnshop... Thanks for always being you Big Gold!!