John B.
Yelp
This is a four-star review, but I really love this place. Details to come.
Big Hill opened four years ago, but I wasn't active on Yelp back then. Then the pandemic hit, and I didn't leave the house for two years. BH is close to where I work, NOT where I live, so I wasn't in the neighborhood. But some time in the past year I started going to work again, and I was happy to see both of us had survived The Plague.
Big Hill is the creation of Manny Mejia, the hardest working man in Albany Park. He also runs Bryn Mawr Breakfast Club, and when I say "runs," I mean he works there all day and here all night. Under those circumstances, I would NOT be as cheerful as he always seems to be.
The menu has changed considerably since they opened. It's basically a bar & grill; burgers, sandwiches, tacos. The menu has become more eclectic (based on my memory) and has more Asian-inspired dishes, such as their rice bowls (poke, pork, and chicken katsu) and bahn mi. (Note: Manny worked at Jin Ju, so this isn't out of his wheelhouse.) The menu isn't large, but it has a nice selection. It could REALLY benefit from some vegetarian options. Right now there's one salad and a veggie burger. It would be easy enough to add a bowl with tofu (or no protein at all) and a veggie taco, and I think this neighborhood would appreciate it.
Service is not up to the food. Many restaurants have reduced staff since Covid, and I think there were only two servers handling the restaurant and the patio the night we were there. (By the way, the backyard patio is LOVELY. Comfortable and secluded, with nice dining/drinking nooks) I was part of a party of five sitting on the patio. I was the second to arrive. I ordered a drink. By the time the rest of my party arrived, I hadn't received my drink. Eventually the other three arrived, and ordered their drinks. By the time their drinks arrived, I still hadn't received my drink. One of the drinks on the tray appeared to be my drink, so I took it, but it wasn't my drink. No one at our table had ordered the drink I received. I don't know if it was for another table, and neither did the server. But by the time those drinks came out, I was going to take a drink.
Note that the kitchen closes at 9, and by 9:30 they'll be shagging you out the door. This seems to be standard in our post-Covid world. Big Hill is in a primarily residential neighborhood, with not much late night traffic, so this isn't surprising.
Overall, Big Hill was a positive experience. The disappointments were truly disappointing, because they spoiled an otherwise very pleasant experience. I'll certainly be back, and I recommend it highly.