Big Smoke Taphouse & Kitchen

Big Smoke is an awesome place with great food and a welcoming atmosphere. Everything was fresh, flavorful, and served hot, with generous portions that really hit the spot. Special mention to Bob — he was fantastic. Super friendly, attentive, and made sure everything was perfect. His great attitude really stood out and made the experience even better. Highly recommend Big Smoke if you’re looking for quality food and excellent service. Definitely coming back!

Great place with an awesome atmosphere. The food is really good, especially the chicken burger — definitely worth it. The staff is friendly and professional, and you feel welcome from the moment you walk in. Big respect to Cristi for the cocktails — his Mojito is spot on 👌 Also, Veronica does a great job and adds to the overall positive vibe of the place. Solid food, great drinks, and good people. Would absolutely come back and recommend it ⭐⭐⭐⭐⭐

The most frustrating thing about our visit is the fact that nobody has told the big smoke management team that Covid conditions have been relaxed now and that hospitality and SERVICE has resumed . My wife wanted sour dough avocado and mushrooms yes a bespoke order ,( arrived as apologetic sad portions) , no chance on app so got up to find a coffee person , what’s the point of having three people at the entrance one waving their arms one asking if we have any allergies and one holding the menus and directing people traffic . Americano coffee was so strong that it had its own Facebook page , so dark that it left me needing therapy . Full English is jst that , smoky beans really !!!! Has Trump taken a boat and landed on our Kent coast but nobody told Reuters . Deep fried crispy bacon (sic) had been kept in some turbo jet kiln and so denatured that any self respecting archaeologist would have been pleased to discover this find at a dig site of your choice . We had to get up again to find someone to bring our bill as we had gone off piste , yes we are older yes we are traditional and like a bit of service , but check your socio economic groupings as to who is cash rich and prepared to spend even tip ( for good service ) . This is not our first airport rodio and other operators manage it . The operations management team and above would do well to get the flip chart out at the next monthly meeting and write the word “HOSPITALITY DISCUSS “ this is not a non contact sport.

Breakfast , was decent enough , filling and getting tasty not outstanding but good a lot better than some places I've eaten at in airports ,. Plenty of seats and fairly quick service. Apologies Not great photos. Stand out was the hash browns really crispy

We were greeted by Caje & served by Vanda, both professional & polite with a smile, can’t ask for more… the breakfast was served quickly & drinks orders arrived within a few minutes of ordering. Nice place to relax & to wait for the flight… the Avocado smash was tasty, added smoke salmon was good too but wish there was a little more of the dish…

The best English breakfast I have had at any airport in the UK. Really flavourful sausages, great scrambled eggs. Even mg English breakfast tea was delicious. Will definitely eat here again. I. Usually disappointed by any meals at airports but this one was great. A lovely start to ym holiday. Kathy was just lovely, attentive and friendly. Other staff all friendly and nice.

Very good food, quick and very good service. Cloudia has been very cordial and always available for anything needed. I will definitely come back!!

I visited the restaurant 13 feb for the first time and had a wonderful experience. The food was absolutely lovely. The atmosphere was pleasant and welcoming, which made the visit even more enjoyable. Dameil was very friendly, polite, and attentive. Overall, it was a very good experience, and I would definitely recommend this place and look forward to visiting again. Thank Dameil and team