Lia L.
Yelp
Places I'd recommend that still exist over Billy Beach in terms of service and food quality from off the top of my head are:
-Sam's Sushi (literally a block away, we didn't go there that day because it's closed on Sunday)
-Moshi Moshi
-Shiku Sushi
-Sushi I
-Mejari Fusion Sushi (they have a Groupon, check it out)
-Wasabi
-Japonessa (have a great happy hour)
-Momiji
-Koibito
-Kisaku
-Village Sushi
-Sushi Blossom
-Ten Sushi
-Q Sushi
I've been to every sushi place listed above and will literally recommend anything over Billy Beach moving forward. Even some grocery store sushi isn't that bad, let's be honest.
I usually only write on Yelp about fabulous experiences or awful ones. This one is the latter. I went here yesterday, Sunday, August 21st at around 6, but it wasn't my first choice. My first choices were closed. I used to eat sushi almost every day. My sushi consumption has dwindled a bit but I still get sushi at least 1-3 times a week. I'm really not picky when it comes to food quality but if I have a bad experience, then yes, I want others to know so that they don't suffer like I did.
I've been going here since high school and always gave it a chance despite several people getting food poisoning. Yeah.
Several people I know have gotten food poisoning. I guess that's red flag number one. I had never gotten food poisoning from here (there was a time where I thought I did, see last review) and told myself I'd stop going when I did, but now due to the awful experience I had yesterday, I won't be going here for an entirely different reason. I gave it another chance since my last time and realize, I shouldn't have.
This place had a special place in my heart. Had, past tense. I used to go here for happy hour but they've eliminated happy hour. That's fine, that's not what I'll be complaining about. We all know that the pandemic has impacted restaurants and them being understaffed and taking more than an hour to serve the food also wasn't the issue for me here. There was only ONE server for the entire restaurant, both indoor and outdoor seating, and although I can see how it could be an issue for other people and another red flag, getting your food almost an hour and a half after ordering, that wasn't an issue for me.
I'm okay with waiting. What I'm not okay with is waiting and listening to a shrieking infant one table over for that whole time.
And if you're wondering, no, I didn't choose to sit near an infant. The family chose to sit near me. Due to this, I couldn't enjoy my food with the barrage of constant noise. Although it wasn't every second, the screaming lasted on and off for at least an hour and we actually left before the family left even though they were seated around the same time as us. Not once was the family asked to calm the baby and for some reason, their food came like 15 minutes before ours.
Look, I don't blame the kid. I blame the parents 90% and Billy Beach 10% for doing nothing. Somehow Billy Beach has lasted longer than some places that I'd argue were much better, RIP.
Oh I guess I should talk about the food itself now. Food was fine and they accommodated a request I made to sub in X for Y, so that was nice. As for the quality, again, multiple people have gotten food poisoning and as of writing this, I don't feel sick. As I said earlier, I also eat and enjoy grocery store sushi so maybe don't take my word for the food quality. It's only the service and atmosphere that I truly feel knowledgeable about and while taste is subjective, you can't debate a bad atmosphere.
I hope this review will show the management that their other customers matter and maybe not everyone wants to listen to a wailing siren. I could have left at any time, but I had already put my order in and decided to tough it out. Reminder that it took an hour for the food to arrive so once I had committed, I would have felt worse leaving.
I don't care that there was only one server and that the food took over an hour and a half to arrive, I don't care that my friends got food poisoning (eh to an extent) and I don't care that happy hour is gone. What I care about is that no one did anything about the screamer. I've asked other people in the restaurant industry what they'd do if this happened in their restaurant and they told me that if it didn't stop, then they'd ask the people to leave. After all, one lost customer for keeping the other customers sane doesn't seem like a bad trade off. Apparently, Billy Beach didn't want to make that trade and actively chose to let everyone else in the restaurant to suffer. I wasn't the only one disturbed by the noise, trust me.
Management, message me if you want to provide a better experience for me, otherwise I'll be taking myself and my friends elsewhere. And even though it's not as much as I used to eat in the past, I still eat a fair amount of sushi.