Binny's Beverage Depot - Niles

Stopped in to check out their vast selection.

Huge selection. Employees are very well informed. Great humidor and selection of cigars. Reasonably priced.

I have been to the Binny's on Milwaukee near Dempster many times and it is a very good place to find anything associated with Spirits, Liquor, craft beer, wine, and all specialty Liquors. Dean what is a Wellspring of knowledge regarding all things in the wine section, and we really felt like we got an education and not just a bottle of wine. That type of customer service really sets Binny's apart from other liquor stores. All of the sales associates were extremely helpful so I could find everything I needed quickly. The prices are excellent and very reasonable. We found a very specific New Zealand wine (Matua) we were looking for and the guys were helpful and they put the boxes of my many items into my car for me. It is always easy to get in and out of the store quickly with everything that you're looking for.

Extremely wide selection of just about any beverage you could want. Some prices tend to be high, but if you join their rewards program, they offer decent incentives. Beware, if there is a digital coupon, you MUST go through the app and clip it. If you have poor wireless service, you will have issues.

I mean, it’s Binny’s. But I’m leaving a review because this has to be my favorite one. And I’m not saying that because the selection is especially good here, the layout makes sense(both of these points apply to most Binny’s) or the location happens to be ideal.. I’m leaving a review for the staff here. I’m not an expert on wines or whiskeys by any means and when associates walk up to me in other stores asking if I need help, it’s almost always a universal no except for here. I’ve never been steered wrong and despite how jam packed it was in Christmas Eve.. I was in and out in 5ish minutes. Just a great experience and I’m incredibly happy they’re closed tomorrow so the great people working here can relax and spend time doing whatever they most certainly please. Thanks

This Binnys is an easy in and out one. Parking lot is never that full. Lots of samples on Saturday too!

The selection at Denny's beverage is great, from white liquor to dark liquor to red wines to white wines. To champagne great selection, prices are good.

I was trying to buy a non alcoholic wine from binnys,and the cashier ask me for id I simply asked him why do you need id for non alcoholic wine he is jumping on me and I asked him to talk to the manager and the manager showed up in couple of seconds later Manger showed up he don't even asked me what happened and acting like a racist..

Do not order anything from this business. They shipped a bottle for a birthday present that was subsequently lost in the mail. Since then, nobody from Binny's or the delivery company (SpeeDee Delivery) have made any efforts to fix the situation. My card was charged and they took their money but never delivered what was paid for. After multiple attempts to get them to fix the situation, they stopped responding to me. I used to work in customer service, I was very respectful but increasingly direct as my inquiries continued to go unanswered. So don't bake this into a "Karen" situation. I don't care about mistakes being made. But if no efforts are made to rectify them, I will respond accordingly. I hope others avoid this business so they don't fall prey to the same negligence and unsatisfactory service. I have disputed the transaction and also filed complaints with the state Attorney General and Better Business Bureau. Hopefully someone fixes them because they're not doing it themselves.

Can you give a Binny's location less than 5 stars? They sell alcohol... that's all you need to know! I've never had bad service here because anytime I have ever asked if they have something specific, they always walk me to the location of what I want, or the location of something similar. This happened to me today because I was looking for those cans of premixed Jack and Coke, but since literally no one sells them anymore, including this place, the woman showed me something similar. Very helpful! They have my Blueberry Maple Stout by Saugatuck Brewing, so for that, I have to love this place! Everything is neatly organized at this location, and they normally have security by the entrance, which is so smart.

Great selection, good prices especially the sales items , but the workers could be more friendly.

Was a good store but I witnessed the manager shove a 70 year old man over a bottle of vodka that the man was trying to return unopened. I will no longer be shopping at binnys

Mask Nazis! Doesn't matter if you've been double vaccinated or not with these braniacs. They expect you to wear a useless mask forever. I've been shopping at binnys since I was 18 years old with a fake ID. I'm 48 now, and just entered binnys for the last time. Those of you who care about liberty and freedom and believe in real science, liquor barn is just around the corner with a great selection and better prices.

Can I give negative stars? I like Binny's but I won't be shopping at the Milwaukee & Ballard location anymore which is unfortunate because my husband & I live around the corner. We had a horrible experience there last week. The cashier wouldn't sell us non-alcoholic beer because my husband forgot his wallet at home. I showed my ID, but that was not good enough for the sales rep woman. She called her the manager who said that was their policy and that everyone needs to show an ID even if you're buying chips. I knew that was false because my husband has never been asked to show his ID in the past and he always comes with me. I called around other stores to ensure that really was their policy which I do not see posted anywhere in their store. The manager lied to us. Another Binny's location manager told me the policy states if I have an ID and am of age then I may purchase any non-alcoholic beverage with my husband present with me in the store & it is not necessary for him to show an ID. We have gone to this location many times in the past, but not anymore. My husband and I felt embarrassed and experienced everyone staring at us like we were breaking the law. I will be calling corporate to report this manager for singling us out. It was uncalled for. She sees us there almost weekly. She has previously checked and seen my husband's passport in the past which she remarked why he had only a passport. I feel it is discriminatory because he's an immigrant. Many of my neighbors have told me she is a horrible manager there, but this was my first time I encountered such shaming.

I shop here once a year...during the Thanksgiving holiday. I've never had a problem. The selection is good. I usually by beer, wine and bourbon (the availability of bourbon there is better than it is here in TX...due to popularity). The staff have always been helpful/polite. I plan to continue to make my "once a year pilgrimage" in the future.

Binny's Beverage Depot has a huge selection of alcoholic beverages. My buddy turned me onto a bottle of Yamasaki Single Malt Japanese Whiskey. I have been sipping it very sparingly. The last time I looked it was around $55/bottle. I hesitated to buy it because of the cost. Today I decided to bite the bullet and buy a refill as I am approaching empty. That is until I saw the price went up $20 to $75/bottle. This stuff is so smooth, but I couldn't bring myself to pull the trigger and spent the $75 for a single bottle of scotch. Oh well I'm happy with my Johnny Walker Black. It's a little more affordable.

Extremely rude customer service, especially the lady with the red hair. I walked in there with two friends of mine and myself and one friend had their ID, but my other friend didn't have his wallet on him. ok i understand it may be a store policy, because that's understandable however there's no reason to be rude. honestly the employees probably live a miserable life you can tell. hopefully upper management does something about this smh

This a very large and comfortable Binny's with a big selection as well as knowledgeable employees. They also have specialists who will quote a liquor package for your special event (like a wedding).

This is the worst service I have ever received. These employees look miserable. I will never come back here again until there are new employees.

There are Binny's everywhere around the Chicagoland area and this one just happened to be the one closest to me. Not my first time at Binny's but my first time at this particular Binny's. Was very impressed at how big and organized this place was. Everything was organized in its' particular category and there were a lot of workers on the floor that approached us when we looked lost. Generally, if you are looking for a particular unique drink, you can find it at this place. I was looking for my favorite cider made by Rekorderlig and I was able to look it up on the website to see if they had them in stock, and they did! The only disappointment I had was that the website indicated they had all 4 cider flavors, but they only had 2 in stock :( The prices of drinks here are pretty competitive and almost as good as it gets from a consumer's perspective. They sometimes have sales and you can ask for a Binny's membership card (free) and you can get some discounts.

Not our usual location but still has the same amazing selection. We came here because there were a couple of bottles of wine that only this location had in stock. We called ahead and they put them aside for us. When we arrived and asked for them they did have some difficulty locating them. Unfortunately the wine guy that we spoke with just put them aside on the wine desk without a name or anything. The woman at the customer service desk first looked behind the customer service and then took a very long time "in the back" When she came back empty handed we all finally walked over to the wine desk to find them just sitting there without a name or instruction attached. No matter they were found and we left the store happily with our prizes in hand!

Massive selection of alcohol. Cornucopia of wine from all over. Really competitive prices. So happy we stumbled upon this supertore and even happier to learn they have a branch in our new neighbourhood! The staff are so helpful and knowledgable on the wine and beer!

Still the worst Binny's on the north shore. I always walk away empty handed. They always get a big lot of allocated bourbons but lie I customers all the time that they "don't have anything"

A jam-packed, almost obscenely large liquor store, this Binny's offers everything from $9 pinot noirs to $800 bottles of cognac, from all parts of the globe. Folks working there know their stuff and answer questions and offer recommendations pleasantly and professionally. BF also loves this place for their huge cigar area. Now I don't know or care about cigars, but he says the kinds they carry are great, they are always fresh and the prices cant be beat (no city of Chicago tax). They have literally everything under the sun. I have never been in there looking for something and either it's out of stock or it's something they don't carry. Prices are great as well.

Here's how it used to work, for about a decade: 1. Get wind of a whisk(e)y, beer, or cider that I wanted to try. 2. Go to Binny's in Skokie, the location most convenient to my commute. 3. Find that they do not carry it. 4a. Disappointedly select something else 4b. Wait several weeks until my next excursion to Lakeview and try that Binny's. 4c. Give up and cry. Here's how it has happened for the last year or so: 1. Get wind of a whisk(e)y, beer, or cider that I want to try. 2. Go to Binny's in Niles. 3. Locate product. 4. Purchase and enjoy product. I'm sorry that it took me so long to get wise: the Niles Binny's is just plain bigger, thus their selection is superior. It's the most capacious Binny's I've visited, with more of a warehouse aesthetic; this carries the added bonus that a customer has plenty of elbow room whilst shopping. AND they have more checkout lanes, although they always seem to be less busy than either the Skokie or Lakeview locations. Plus they play WXRT. So if you take twenty minutes to make up your mind on a purchase, there is a good soundtrack to your indecision. So now the Niles Binny's is my first--and almost always my only--stop when looking for booze.

Still not sure but think I should've yelled at the staffer who rolled up on my 1 1/2 year-old-daughter to try and get her to smile at him. During that time he didn't look up at mom and dad while telling us how precious our daughter is and that she has bedroom eyes. I'm not sure if bedroom eyes means something else in someone else's book but if you think a toddler is giving you come hither looks- I think we'll shop somewhere else. The selection was great. I guess just don't go in if you have a kid.

I came here because the Skokie store didn't have a beer I was looking for but the helpful staff there did call the store in Niles, found it was there and then had them hold a bottle for me, then gave me the simple directions to go pick it up. I went to this Binny's found no one at the service desk, found no one there but noticed the 3 ladies all just hanging around the register. They looked like they could be Honey Boo-boo's northern kin especially after I got the blank stare I received after I told them that a bottle was being held for me and I'm here to pick it up, literally it was held for 15 minutes while I drove down there. She had no idea what I was talking about referred me to one of the other liquor Graeaes standing around, who similarly, had no idea what I was talking about. Did one of them not pick up the phone or got the beer or put it on hold? Fortunately, I saw it sitting there on the table of the service desk so Chickadee had no trouble 'helping me out' and let me buy the bottle of beer that I had already reserved. Larger selection yes, but the staff isn't even helpful they're comatose.

Big location...bigger than their Dempster locale, so it seemed to me even more of a selection, but as big as this place was...the Dempster location has a better cigar selection (and a walk-in humidor.) People were friendly, signage and advertising I saw was way cool and eye-catching. Always had a few customers mulling around and the staff seemd busy, but not busy to stop to help someone who needed it. :) My one thing I didn't dig, and honestly this was the reason I gave it only 4 stars....the water cooler that cools your bottles or wine...was murky...so even though I know the bottle are sealed, I am kinda weird about that and still held my bottles in it instead of letting them stand in there, so of course I held them for alittle longer than the 7 minutes they the signage there recommended. Even when I brought it up to someone, they agreed that 'yea, the water shouldnt be that murky' but then went back to what he was doing. I understand that sometimes maybe the ink bleeds off the bottles or dust and dirt, but brackish seemed...it didn't sit right with me. If in the area I have no problem coming back here. :) I posted pics...place is huge! And some pricey bottles of spirits in here but not over price in my meager opinion.

Great selection of craft beer. We came in search of a rare release and they had it in stock. Staff was awkward about it -- there was a bottle limit. They made us ring it up as separate transactions even though we were both standing there. I guess if you want to get technical about it... and clearly they did. The store is clean and well organized. Staff are generally helpful and knowledgeable. They'll push the Binny's card on you, which isn't a great deal unless you buy mostly wine and champagne. We don't. The obvious highlight was the kid working the register who had an old school Nintendo controller belt buckle and was wearing a name tag that said, "Mario." I guess it could be his real name... but it was too perfect.

The cashier who I think was the manager in the purple shirt on cashier station number one made me take my mask off to check my ID. I have been here many times even during the time period where you have to wear a mask and no one ever made me do that. Also everywhere else I went to to buy alcohol no one made me do that, such as various grocery stores. You can clearly tell I match he picture in my ID even wearing the regular surgeon mask that is required to enter. You should not be required to take your mask off after touching all the surfaces especially when they are the ones requiring you to wear the mask in he first place. It should be illegal to make someone take their mask off if they don't want too indoors.

I do most of my liquor shopping at this Binny's. It's huge and has a great selection. If you need help look for Kevin. He's always ready to help me find what I'm looking for and if he doesn't have the answer he will find someone who does.

I've been shopping at this Binny's for years but no more. We all understand allocated bourbons are hard to find and everyone desires them however you don't need to be an a**hole when I ask a question - yeah I'm talking about you - the Asian "whiskey consultant" with the skunk colored hair. You passed me by 3 times and didn't ask if I needed assistance yet you held a conversation with 2 other patrons right next to me. If you don't like your job maybe you should consider a new profession instead of customer service. Very bipolar staff. Two gents in the wine department are excellent and should transfer to spirits or at least hold a customer service training class to enlighten your fellow rude staff. The money I have spent at this store over the years is outrageous yet I'm rewarded with cold service for my patronage? You clearly have no regard for your customers. Wake up management, who also seems to have an attitude problem. Not sure what is happening at this location, I think they are heavily enforcing an abstinence policy which is why everyone walks around looking miserable. Go get laid.

So after unwillingly and grudgingly coming back here one night not too long ago, these people still suck more than ever! What a bunch of self-righteous, self serving, rude and impertinent people! Their demeanor and the way they treat/talk to you is so demeaning and disparaging. So they sell alcohol, but the people who work here act so high and mighty like they know everything and you don't know anything. They make you feel stupid and they still treated me with no respect and the way they ask for an ID is so rude and demeaning. (Left the products I was going to buy and walked out again). Learn some class!

LOVE & HAPPINESS; WINE & HAPPINESS! I decided to stop off at this Binny's Beverage Depot after finishing a doctor's appointment near this Binny's. We had a Verdicchio white-wine with our dinner at Due Lire in the City. The wine is exceptional in terms of a subtle, crisp, clean white fruit flavors. As I swirled the wine in my glass, at Due Lire, I took a whiff of it and noticed it had aromas offset by nuances of citrus, almonds and tree blossoms. It also has a slightly bitter note which I detected on my palate, especially toward the back of my throat. It was light and smooth and I just had to find out more about this wine. Yeah, like the old song, "Love and Happiness" by Al Green I got my fix of love and happiness along with some wine and happiness! I did a little bit of research on this particular wine, and learned that it has been cultivated for hundreds of years in the Marche region of Central Italy. It is a versatile variety, used both for light, easy-drinking table wines, and for more complex, age-worthy examples. Critics have commonly lauded Verdicchio as being one of Italy's best white-wine grape varieties. It has citrus flavors like lemon and grapefruit, along with a bit of almond flavor, accompanied by bitter notes when the wine is young. As it ages though it produces a sweet suggestion of honey and marzipan. We collect wines from around the world and have over 100 bottles of wine at home. My husband had a wine room created with the "right" temperature years ago. The last time I had a Verdicchio wine was over three years ago. I had forgotten how incredibly superb this wine really is, and the wine bottle is a light greenish color shaped like a fish, which is really cool. I am not one to go to a liquor store by myself. Usually, if I am going to such a place I am with a friend or my husband and we are purchasing something to bring to someone's house for dinner, Ravinia or a Summer time reunion with over 50 people. In that case, we need to pick up a lot more than just one measly bottle of wine! I was impressed with the selection of wines that they have at this particular Binny's and enjoyed browsing. I always seek out wines that are unique and are not in our collection of wines at home. I saw a few unique items here. There are grocery stores for food and other things, but this place is a grocery store for all kinds of alcohol, from wines to spirits to gin to rum to an enormous variety of beers and even pre-mixed Margaritas in a can. In terms of customer service, I will say they are A-OK, so 3-stars. It wasn't over-the-top customer service, but it was adequate. The individuals working here, on the day I stopped in, are average in terms of their wine knowledge. I asked questions, but got the "deer in the headlights" look from the young man who probably wondered what the frick-frack was I asking him. Yeah, whatever! There is ample free parking, but watch out for the potholes or you may end up in another galaxy! The price-point varies from $6.99 for a bottle of inexpensive wine to over $800 for the world's finest cognac. I ended up spending close to $40 on three bottles of wine (two bottles were only $9.99). One was from Italy, and the other two wines from Argentina. We love, love, love Italian and Argentinian wines. Since I did not want to get a katzenjammer (hangover) during the week I decided to wait until the weekend to drink this fine wine. Pick your poison! English - Cheers! Japanese - Kanpai Italian - Cin-Cin (pronounced "Chin, Chin") Spanish - Salud German - Prost

Great liquor store: quite large, outstanding selection of wine, spirits, beer as well as assorted specialty items - glassware, wine accessories, crackers, fancy chocolates, etc. By the way, it doesn't matter if you're not an oenophile or a big drinker. I've consistently found the employees here to be both helpful and knowledgeable about the merchandise. This is no Best Buy of liquor stores: the staff knows of what it speaks. You won't have to seek them out usually; they'll typically approach you and inquire if they can help. I've never gone wrong with one of their recommendations. As other reviewers have mentioned, they have items you can't get at many other places. And stuff you can't get at grocery stores - like Marsala or Madiera cooking wines (kudos to the staffer who knew most Chicken Marsala recipes call for sweet, not dry, Marsala. Although, mine specified dry). We always stock up here before parties, or special event dinners. In addition to wide selection, they also have great prices and good sales.

It's Disneyland for drunks! Binny's has 21 locations around the Chicagoland area. I have only been to this location which is very large. I don't know a Marechal Foch from a Mourvedre. . .enter the truly helpful, non-condescending Binny's sommelier! Happy to answer questions and point you in the right direction even if your budget is as paltry as mine. This location also reflects the local neighborhood featuring a wide selection of Polish and Russian products (check out the Jewel of Russia Vodka in hand painted bottles). Very good beer selection as well (yes. . . I gave HopLeaf 5 stars) with seasonal offerings and sampler packs. Enjoy this review in moderation.

Binny's is the go-to for any party, or any weekend for that matter. Their selection is unrivaled in the area, and their prices are great. Delirium Tremens, Grimbegen, champagne, riesling, bellini's, and moscato.... are my favs.... You'll find your favorites there too.... and if you can't, ask their employees, they are very helpful, friendly, and very knowledgeable.

Let me start out by saying that I have never been a fan of the big box stores. I have tried to support the smaller retail shops in my area as much as I can. But with the ridiculous taxes on Booze and Cigars (the main reason that I go there), I'm willing to sacrafice my morals to save a substantial amount of money. Binny's has a great selection of cigars, they are displayed in a manner that makes it quite easy to find what you want. The same thing goes with the booze. Everything is neatly stocked and presented quite well. The only downside is that it looks like a dumpy warehouse building, but at least it's clean. If you live on the northwest side, it's worth the trip.

Worst place ever! Last time when I was there I had a simple question about the new product what I found. No one could help me with it. I took 15min to send a guy who obviously had no idea what I'm talking about. After next 15min someone else came to "help me" ( I think I was a manager ). Believe me it was a huge mistake to waste a half an hour to meet this guy. Very unprofessional and rude. Finally I left this place, didn't buy anything and I'm not going back there again.

This is a very nice place as far as liquor stores go. It's bigger than most, and carries a lot of specialty items: imported beer, micro-brewed beer, elegant wines, lots of liquers that you cannot find anywhere else. They always have something on sale, and if you love "coolers," they have a lot of different varieties. The other thing i love about them is that their staff KNOWS their wines and how to prepare them. I'm not a big drinker, but I go in there from time to time when I want something special.

Great selection with great prices to boot! I love how they feature various wines from different countries. Wine tasting helps makes a good selection!

Prices are as low as their selection is diverse. They have any kind of alcohol you could want from wines to sprints to beer. I've never left the store saying darn there out of what I wanted because they always have everything. The Staff is as helpful as they were friendly. I was greeted with a hello when I walked in and was asked if I needed help finding anything. I would highly recommend and I definitely would be back again.

Rude workers the only thing I buy over there is good whiskey and cigars I smoke 6 years

I recently visited Binny's in search of a beer that my local independent retailer stopped carrying. A helpful staff member saw me getting lost in their sea of delicious brews and offered to help me. It turned out that this location doesn't carry it, but another one does. He even offered to call them for me if I was going to head over to pick up some. Later, another employee offered to help me find something, too. Aside from helpful, knowledgable staff (try coming here during a wine event and have your mind blown), the impressive thing about Binny's is the selection. If you like craft beer, it's like being a kid in a candy store. They also carry a few unusual items your independent booze retailer may not stock, such as three different brands of ginger beer (necessary to make dark & stormies) and elderflower liqueur. This is also a liquor store with real carts. If you're shopping with a young child (yes, I go on beer runs with my toddler) or making a large purchase, this makes everything so much easier. I cannot give them more stars because the checkout clerks are sometimes rude, plus an awful lot of people get arrested in the parking lot. It seems like every other time I'm here, somebody is getting mirandized as I climb out of the car. WTF.

Sooooo, I had the opportunity to work another Binny's sampling (Kahlua and Beefeater Gin this time). This was my first visit to this location while working. I have shopped here in the past, however I always know what I'm getting, and have never asked for assistance from anyone. Since I was here for 3 and 1/2 hours for this event, I had the opportunity to watch the staff work for a while. The store management team as well as all the employees were super knowledgeable about the products. They offered customers assistance regularly, and answered questions knowledgeably. They were all working so fast to refill any low or empty displays or shelves. I was truly amazed at how busy these people are all the time. Now that I know how truly helpful the staff here is, I will definitely go back to shop, and won't hesitate to ask questions if I need to.

Great selection and helpful staff. I am not a local but I go to Binny's once per year with a friend before we head to a large gaming convention in Indy. There are plenty of wines, craft beers, scotches, anything you can think of. The prices are higher than my local stores (Phoenix) but Chicago in general is more expensive. And it is not MUCH higher. If you are looking for a large liquor store in the area, try Binny's.

Booze as far as the eye can see. Do you really need more? The service here is pretty good, and the staff very knowledgeable. When I came in looking for 6 bottles of Jeppson's Malört to take back to Texas, they had them and showed me how to pack them up for safe shipping. They have a large selection of wines, though I rarely browse them because the selection of beers is just as big. It's also right next to Assi Plaza, so you can do all your party shopping all at once.

What can I saw about Binny's Beverage Depot. Well it has absolutely everything that I like. Vodka, Tonic Water, and Wine. This place is HUGE. The prices are reasonable and the staff is great. I must admit that I don't have a grocery store card on my key chain, or a cvs card but I DO have a Binny's Beverage Depot. This should say it all...

Huge selection: Large chain. If you need specialty knowledge or consultation for spirits, beers, wines, ... if someone in the store does not have the necessary expertise....someone in the chain will.

Solid for a Binny's. Though the Cook County tax factor isn't eliminated unfortunately at this one, it is a pinch cheaper due to the fact you don't have to deal with Chicago taxes in Niles. For whatever odd reason they still had Pumking left after Christmas Day, and I picked up an additional one for myself. Still some left, but dunno for how much longer(lol). And nice and quick customer service at the register, too.

This is a great place to get anything that you typically will not find at your local supermarket. If you are looking for variety on any type of liquor then you have come to right place. Also, the staff is very knowledgeable and can recommend a great wine for your price range to go with a particular type of food.

Amazing prices excellent service wow i like it alot I don't know how they are doing this but the prices are cheaper than anywhere and the kids that work over there are professional

I'm a fan of this particular Binny's. * Much bigger than the Skokie location. * Large selection of scotch (one aisle for single malts; another for blends) * Liquor tasting events For example, in the month of April, they're having tastings of 1) American Whiskey, 2) Scotch, 3) Vodka, and 4) Cordials. Quite awesome, no?

As far as selection they are number one also prices are good friendly people thatknow what they doing and they are very quick to guide you through this huge store

I went to the lockdown Cafe' I had Not Your Fathers Rootbeer. Man!! I was blown away by that. So, I went to Binnys in Skokie. They didn't have it but Russ gave me his card and told me to call. I did call and Russ said they did not have it. So I called the on Milwaukee. Krystal answered and assured me it was in stock. She put the phone down to check. "Yes we have it" was her answer. GREAT!!!! I'll be right over. I drove to the Binnys. I walked over to where the beer should be at, Nothing. I looked around and saw a worker there. I asked him where they had the Not Your fathers rootbeer. We don't have it. I said that I called and Krystal assured me You had it. NOPE!! Not till June. That's not the way to run a business. Customer service be dammed. It seems the TV spot says "If we don't have it, You don't need it" It should be more like Yeah, We'll lie to ya to get You to drive here and maybe You'll buy something else. Great way to run a business. Next time I'll go to Cardinal. !

Yelp review was followed up by the Director of Operations, however, no update was never received after his initial contact with me. Clearly showing lack of care for customers.

Stopped in Wednesday before Thanksgiving, place was packed! Looking to buy some rum chatta, I thought it was on sale, found out that sale ended yesterday. The manager gave me two bottles at the sale price! What great customer service!!!