BIRD Bakery

I don't even know where to start with BIRD Bakery. This is one of the worst places I've been to in a long time. First off, the food is ridiculously overpriced. The staff have this unpleasant attitude, and I can't understand why. I ordered two simple items that should be hard to mess up: a red velvet cupcake and a taco. The cupcake was $7 and completely stale--it was like eating paper. Thinking maybe it was a one-off mistake, I decided to try again with a taco. I paid for it and waited for five minutes while the lady at the counter ignored me and helped other customers. When I finally got my taco, it was wet and absolutely horrible. This place is overpriced and pretentious, and the food quality is terrible. Do yourself a favor and avoid BIRD Bakery.

We love coming to this beautiful bakery for the salted caramel latte, almond croissant, and the delicious melt sandwich (with some chips and a quarter pickle for $14)! Lovely atmosphere, especially if you feel nostalgic for music from Hanna Montana days, with lots of "old" girl pop singles playing. The shop is located in a high-end shopping district, and it feels like you're taking a walk through Europe, getting from the parking right by to the coffee shop.

I found Bird years ago & then frankly… forgot about it. Yet had a core memory over the carrot cupcake. Today; I drove past & a light bulb went off. So I made a U-turn & schlepped myself to their door step. So glad I did!! Not only did the have the same cupcakes I remembered. They had more!! Staff was nice. Bathroom clean. Food incredible!!

Do not order custom cookies here. The biggest mistake of my wedding weekend was ordering cookies here for my rehearsal dinner. I called and spoke to Brianna and discussed in detail what I was looking for. I also sent a follow up email with font inspiration and reiterated the specific instructions for the cookies that we had already discussed on the phone including "I'd prefer all lowercase (ex. "love you" and "love you more")!" and "As minimal as you can go with trying to make it look like a love note rather than having the words taking up the whole cookie!" I will attach the email. I also asked them if they could send me a photo of the first decorated cookie over text, so that I could confirm or ask for adjustments prior to them making the whole batch. They confirmed they could do that, but they never did. If they had, we could have avoided this entire issue entirely. The cookies cost $400 for 80 and looked genuinely like they were decorated by children. The instructions were disregarded entirely, the letters were capitalized, oversized, and took up nearly the entire cookie. And the color was a weird orangey-yellow (I asked for an Ivory/Cream).. Every person I showed the photos to said they looked like someone slapped Kraft Singles on top and had a toddler write on them with a sharpie. On the day of my rehearsal dinner (the day before my wedding), I spent two hours going back and forth with them about a resolution. They didn’t offer a refund, and they were hesitant to remake them given the time. When I asked if someone more skilled could come in to redo them, I was told by Brianna, “We have different people working on different days and they all have a different level of skill.” (basically admitting to me that their staff was unskilled). I would be genuinely so embarrassed as a business to present these to a customer. This was such a simple and straightforward request that I'm honestly baffled and so shocked that it was messed up this badly. I continued to ask on the phone as we were speaking in the hours leading up to my rehearsal dinner (what should have been a fun and happy time with friends as I got ready for the best weekend of my life) why this happened, where the miscommunication was, why a text was never sent to me and the answer I got was "the notes you gave me were shared in the groupchat." Okay, why do we not have a more professional means of communication when dealing with $400 orders for important events... Ultimately, a friend had to miss my rehearsal dinner to pick up the remade cookies, because again, no refund was ever offered, and even the second batch was nowhere near the quality you'd expect for $5 cookies. I was especially disappointed because the San Antonio location made the cookies for my bridal shower, and those were beautiful. These, however, were genuinely awful and caused unnecessary stress during what should have been a joyful weekend. My husband also mentioned that when he picked up the first batch of cookies, a couple in front of him was there to collect a cake, but they were told that their pick up date was marked down for the next day and did not have the cake made. I don’t know what their cake was for, but seeing another significant mix-up happen right before ours only made the situation feel even more unbelievable. It’s concerning to witness multiple major errors in a single visit.

I’m not usually a fan of cupcakes bc they’re usually just stale and overpriced, but this place is worth it. I got the salted Carmel cupcake and their seasonal eggnog cupcake. Wow. Very good. You can definitely tell that these are made from scratch with high quality ingredients! Will be back for more! Also ordered the mocha, but wouldn’t recommend. It was meh. The atmosphere is so cute and inviting

I only ordered 3 cupcakes and the salted caramel latte. The Cupcakes were so delicious in my opinion. Paid $12 total. Mind you they were MINI cupcakes. Did not care for the strawberry one tho. The latte did water down fast. It had a great caramel flavor almost candy like and I did drink the entire drink. I went on a Friday afternoon and it was busy but the line moved quick and I just had to wait maybe not even 10 minutes for my drink to come out. I would go back for the cupcakes for sure. You can tell the staff are there just to do their job. They were not rude tho. Next time I will ask for my cupcakes to be in a box instead of a bag.

The staff was amazing. The food was delicious. Must try the tuna melt. They even have scoops if you don't want something too filling. I love the options of the seasonal lattes the best grab-and-go spot for sure!

First time coming here after having some time to kill before work on a rainy day! It’s in a higher end shopping district (Highland Park) but it felt so cozy! Paid $20 for made in house Pumpkin loaf, avocado toast and a hot chocolate! This about what I’d expect to pay for similar at Starbucks so to pay at a local institution is really nice 😊

We stopped in and it was very pretty. We were excited to try the baked goods and tried the award winning carrot cake cupcake and their blueberry and peach cobbler. Unfortunately both were not good in our opinion, we took a bite of the cupcake and ended up tossing it. The cobbler was overpowered by almond extract and was not good. We wanted to like it but was disappointed

Adorable bakery in Highland Park Village. Let's be real, this and Starbucks are probably one of the few establishments you can walk into around HPV as a commoner and actually be able to afford to buy something without dropping an arm, leg or your firstborn. I wanted to pick up some cupcakes and bought a six pack of mini cupcakes and a gingerbread cookie since it was the holidays. They offer the same flavors as the regular cupcakes. They also serve lunch here and the fare looks great for a girly lunch. I'm a self professed cake snob and the cupcakes were delicious, particularly the chocolate and red velvet. You can taste the butter in the buttercream frosting, and tell it's made on-site from scratch.

My daughter and I were enjoying some Black Friday shopping in this beautiful shopping mall when we were ready for lunch. We were about to stop in Mi Cocina when I noticed this adorable bakery and suggested we check if they had real food. We were in luck because they had a great breakfast/lunch menu in addition to some amazing baked goods. My daughter got a grilled cheese, which she said was delicious mostly due to the amazing bread they used. I got a tuna salad protein plate, which was basically a scoop of tuna salad with some really tasty gluten free crackers on top of a salad. It was really good and felt good to eat healthy after the Thanksgiving weekend. I soon ruined the healthy vibe by trying one of their bite sized salted caramel cupcakes, but it was well worth it. They were also sampling their sugar cookies, which were pretty amazing. I also noticed they had a great selection of gluten free goodies. The atmosphere was friendly and laid back. They had some tvs set up in the back area for kids, which I would appreciate if I was there with little ones. I would definitely come back here for lunch or a treat when it town again!

Adorable bakery in Highland Park Village. The decor is adorable-bright and welcoming. If you like cupcakes, this is a great place to grab them! So many different flavors and they have mini cupcakes as well. I love the chocolate strawberry. This is also a great spot for lunch. I love the California Turkey sandwich which has Turkey, avocado, lettuce, tomato and onion. Service is always friendly and helpful. There are a couple of tables outside.

Unfortunately, my one and only visit was not a good experience. First the server got the order wrong. So she put in the correct order, but it took 25 minutes for my food to show up. My friend was almost finished with her meal. The food was average, and for the price, it wasn't worth it.

Yummy little bakery in Highland Park Village with the cutest neon wall lights. And I love that they have delicious gluten free cupcakes! It's a perfect spot for a snack while shopping.

We stopped by Bird Bakery in Highland Park Village this weekend. The owner of this brand is Elizabeth Chamber. There are three locations - San Antonio, Dallas, and Denver. It's a cute cafe with a great variety of cupcakes, cookies, croissants and other sweet and savory French bakery items, and a small sandwich menu. This location is super cute, and a great atmosphere to grab a cup of coffee and nibble on some sweets. We got our treats to go - 6 pack of mini cupcakes and a double chocolate chip cookie. The presentation is super cute, as which everything here. I was not that happy with the cupcakes, I thought most of them were too dense and dry. I'm not sure whether this was because they were mini cupcakes or because the inventory was old. The chocolate mini cupcake was moist and airy, like it should be, so maybe we just went on an off day where the items were a day or so old. The chocolate chip cookie was absolutely delicious, so it's clear they know what they are doing. I'm willing to give it another try, the inconsistency is just a bit frustrating. If you are in the area, this bakery is definitely worth stopping by. It is family friendly, and they have something for everyone.

Great food! Great environment! Great service! Great (Candle) Shopping Very nice people !!!! Locally owned and operated

I was shopping for my moms birthday gift, and we stopped in here. They had samples of Mexican hot chocolate brownies, it was so delicious I ordered some to go! My friend ordered the avocado toast. I will definitely come back, when I'm shopping

Very cute spot. The california Turkey is delicious. The tomato basil soup was not bad. The southern pecan pie was very good.

Their Mexican hot chocolate brownie is the best brownie I have ever tasted! Deliciously gooey and chewy with a crisp top and just the right balance of spice! It is perfection!

Tasty, Pricey, Yummy bakery at the mall. Would return. Ordered the Nutella Cake which was moist and sweet. Their chai tea latte and fruit tea were delicious

If you're looking for a cupcake as I was, skip it. I've scoured a few of the best cupcake spots in Dallas so I may be a harder critic. The location is excellent and the service is friendly. My opinion, the cupcake was dry and the frosting was okay. I took a bite of each and tossed it.

The reviews are a little everywhere but I just decided, what the heck, can't please them all! Im glad I did b/c it's such a cute little shop! They had lots to choose from on the menu - I opted for the breakfast casserole, banana nut bread and the hibiscus mint tea - everything was good! The young lady at the register was super friendly and even provided ingredient details! The shop is just adorable and they had beautiful wedding cakes on display as well!

One of my favorite lunch spots when I find myself around the HP area! I always treat myself to a vanilla cupcake and the California turkey sandwich (get it with extra raspberry chipotle mayo). Would be a super cute place to grab lunch with friends!

Ordered sandwiches to go - had never tried this spot but decided to do so today. When I bit into my egg salad sandwich, all I got was a mouthful of dijon mustard. Opened sandwich and there was so much mustard one would think someone was putting it on like icing on a cake. Very little egg salad. Tried scraping it off, but had absorbed into salad. Same thing with the chicken salad sandwich. Called to ask if we could return and was told no one else had complained. Offered to drive by and show how awful it was, said no refunds. Will not go back.

Cupcakes are great when they're fresh, but if you get there, late in the day, they are dry and stale,yet they still charge the same prices

My order came out incorrectly so I had to send the sandwich back for the correct sandwich. The bowl had several chips in the ceramic/porcelain which harbors bacteria. Google it.

Super cute bakery in Highland Park Village! Lots of tables to sit at to eat your cupcake or any dessert/food you order. We got the Southern Red Velvet and the Bird Blue Vanilla. The cake was moist and the frosting wasn't too sweet. A perfect place to stop after dinner or shopping in the area.

I look forward to finding different bakeries around my neighborhood. I am always looking for eclairs. This place was great. It had cookies, cupcakes and french pastries. It is in a great neighborhood. Not far from all kinds of shopping. The service was great although there was a few people waiting in line. And the shop was quaint and brightly decorated.

Super good food and very cute place to be :) Everyone was very nice :) Finding a place to seat may take a bit because they are under short staff so table might not been cleaned out yet, but other than that, I recommend 100%!

Yummy spot for delicious desserts in Highland Park Village! I've been a few times and always enjoyed. Good service a good variety of baked goods and coffee/ teas. I recently enjoyed their cupcakes and love their giant M&M cookies. Not a place I would go unless in the village shopping. Great pick-me-up for sweets when shopping but would generally not go out of my way due to insane parking.

Everything is so good, especially the monster cookies. And the brownies. They're relatively inexpensive too. We've been here three times in the past three months and every time it's been excellent. We've taken our deserts to go but they have nice seating inside and outside

We came in when they were starting to close but they were still so helpful, telling us about what cupcakes and other things they had, letting us try samples, and more. And after we purchased some regular sized cupcakes they gave us a free box of mini cupcakes! The flavors tasted great! Especially the coconut!

First of all, the aesthetics of this cute bakery are on point. They totally fit their of highland park village. There are so many dessert options, from cupcakes, to brownies, to cookies, etc. I went with the Mexican hot chocolate brownie- YUM....the taste was spot on. Very dense and chocolatey with the spices of Mexican hot chocolate. I also got the snow bird- which is their version of an affogato. That's was also SO GOOD. The size of it was very good compared to other spots that offer affogatos. It is two scoops of ice cream, espresso , and caramel. My friend got a hot latte and a walnut brownie. I will definitely be back to try more goodies and get another snowbird!

The asparagus soup is the best in town. I also love the california turkey sandwich and their cupcakes are insane!

Was at a charity event last weekend, all sorts of vendors with amazing food. Bird bakery was serving dessert and they had the longest line out of at least 40 vendors. i have a huge sweet tooth so went back a few times for those cupcakes. if i am ever in the area i will definitely be stopping by!

Very cute concept, but poor execution. I received an order from here for my birthday from a friend, and I was truly disappointed by every dessert in the order. Each item was very dry and lacked any real flavor. Specifically, do not waste your money on a brownie. I had two in my order (walnut and Mexican hot chocolate) and both were less appetizing than anything you'd find at a basic grocery store. I'm only rating it two stars because I think the cupcakes are pretty. That said, the only thing that really tasted good was the salted caramel frosting on top of one of the two cupcakes I received. I do feel bad leaving a small business such a harsh review, but I think it's worth sharing the feedback.

Love love love this location! We'd ordered a dozen of the mini ones twice, and it has been a great experience for us. This location is at the heart of highland park village; perfect to grab a cupcake and a coffee while shopping around!

Beautiful building in a great location with patio seating. I ordered a coconut candy bar cupcake and a pecan pie. When I got home, I realized that I had been given the wrong items. I notified the bakery and they made everything right. What great customer service!

Unfortunately, the batch of mini cupcakes I ordered through Grubhub were either old or way over cooked. The taste/flavor seemed good but they were so hard and I was a little disappointed.

Love their mini cupcakes!! So delicious and fresh. I hope they maintain the taste. The packaging is so adorable too.

Ordered the chicken salad sandwich tasted like mushed dog food!!! Not sure why you would mustard a bread with it? Friend ordered the tuna she enjoyed the flavor but $12 for 1oz scoop We didn't try the pastry's which everyone in line was ordering so maybe not fair to give it a one but it was awful chicken salad.

been coming here since it opened...walked in today and tables were dirty and barhroom was filthy with no soap or paper towels. tuna melt was burned on bottom side. wow swift decline.

2nd time ordering the tuna salad sandwich. Both times incorrect. 1st time there were no red onions even after specifically ordering. 2nd time no avocado after specifically ordering and being charged. Bread falling apart on both occasions. Sorry won't be ordering again. It was delivered so I can't just go to the counter.

Bummed because the cookie we got was so stale and our cupcakes were not fresh either. I really want to like this place but was disappointed.

Unorganized, confused, unsure, uneducated on the menu items & overall clueless service. If it wasn't for the food being is fresh and good; I would NEVER go there again.

So I have to sadly lower the rating on my review. I literally went 5 times last week & 4 of those times they mess up my order. I'm just so tired of calling them because of something they missed I understand it's busy but they need to do order how you ask them. The person that makes the sandwich does it the way they want I'm pregnant I ask for grilled turkey and toasted bread and yet again they mess up my order. Updated Review: I love the food here however I made a dessert order and it was a horrific experience I ordered a dozen sugar cookies paid ahead and received the ugliest sugar cookies I have seen in my life. The icing and shipping was completely sloppy. When they first showed me the cookies it was the wrong colors and details and shapes where awkwardly.i told the bakery associate about the sloppiness and procedded to get the manager when. the manager came out I told her about one of them being bent she said that cookies and bend it was out of her control ??? yeah when you pay $51 for a dozen cookies you expect more than that 3 of the shapes that I wanted where changed 1 because the associate I spoke to in the email said they didn't have the shape which was ok but what about the hexagon being awkwardly shaped ? and one of the shapes the completely changed without my consent. the manager said she could fix it because they hadn't even have the gold letters that I wanted nor the gold splash she said I had to wait 10-15 minutes which I really was in a rush but I had no option but to wait I wait the 10-15 minutes and she tried to fix however after the 10-15 minutes passed the change was still didn't meet my expectations but I saw the manager was very unwilling and I also had no more time and took the cookies I also asked if the would smudge she said no and when I got home some of them where smudged and that was the last straw and threw them away as I couldn't serve sloppy smudged cookies. I threw away $51 and associates and managers will not admit that they couldn't do my design !!

Cute coffee shop offering a good selection of cupcakes, coffee, pastries and full menu with salads, sandwiches too! I got a massive coffee there and it was great

I just adore this place! Bird Bakery is the perfect lunch spot. The inside is adorable and maintains a cozy atmosphere while still being chic. The sandwiches are delicious. I ordered the California Turkey with no cheese and asked for it toasted. The sandwiches don't come toasted, but if you know you prefer that texture - definitely ask! The flavors all pair together so well. I especially love the raspberry chipotle mayo. It makes the sandwich so unique. Of course the pastry items are wonderful as well. I split the Nutella Bread this time at Bird. It had the perfect amount of chocolate so that it was not too rich yet still tasted like a treat. I also got the green tea, and it was delightful. It was a refreshing addition to the meal. I love Bird Bakery, and it's such a fun place to be.

Food: 5/5 Service: 5/5 Atmosphere: 4/5 Value: 4/5 ------ This place smells incredible, and is a great option to either study, grab some coffee/food if you're in the area. I wish they had later bakery hours, it makes it hard to make it here before they close in the evening after work. However, if you're the type of person with plenty of time to hang during the day, this is the place for you! A bit pricey, but the food is all delicious and I would definitely recommend as a treat. The cupcakes are very fresh in the morning, sometimes a bit staler if they've been sitting outside for a while for the entire day, but still generally delicious. My favorite is the Elvis - a peanut butter, chocolate, banana cupcake. Also love all the more basic ones as well (chocolate, red velvet, vanilla, etc.). I also love their cookies, have only tried oatmeal and the chocolate chip espresso/java (? I'm sorry, I forget!) cookies, but would highly recommend both. Haven't tried their savory foods, but it smells amazing any time someone around me orders it. It gets pretty busy during the day, so come early if you wanna snag a table! There is a pink tinge in the cafe because of their neon sign, so if you really don't think you'd like that, maybe try somewhere else. Otherwise, great food and good service!

AMAZING MINIS and full size - but I love love the minis they are the perfect size to not overeat but I could eat a million of them! My favorite flavor is banana nutella! It has the tastiest Nutella chunks in it and I could eat it forever. The place itself has such a nice atmosphere and is the perfect spot to go do some work indoors or out. The staff is friendly and easy to talk to if you're feeling like striking up a conversation! The food looked good too and the cafe au lait was one of the best I've ever tried! My friend who hates coffee even said so!

Ambience:5 Food:3 Service:4 Value:3 Return:5 In search of holiday cookies around DFW at the moment, with gingerbread cookies in particular to be included. Here at Bird Bakery, on this Monday afternoon, their delicious "sugar cookies" were 100x better than their dried out "gingerbread man". Still at awe I am of this pretty bakery and cafe. It's the atmosphere that I truly come back for over and over again. A lovely setting in the afternoons to relax, enjoy a pick-me-up, or to have a tête-à-tête. Their counter service is always welcoming and friendly. These days, while I pick up their cute cupcakes as gifts; I'm here for a bowl of their piping hot "Soup of the Day", a ooey-gooey "Tuna Melt", or, a decadent piece of "Peanut Butter Bar". CHEERS!

Best in Dallas. Their Carrot cake cupcake was mind blowing. Everyone was so nice and helpful. If you are ever in Dallas you would have to bring the family here!

A co-worker bought us some cup cake from BIrd's bakery they were incredible looking to see if they would supply in the Florida

The most darling and delicious bakery! The food, bakery items and all treats are unbeatable. It's always an amazing experience, and I couldn't possibly recommend it more! PS: for any cakes/cupcakes/cookies you need to order, Bird Bakery is your place!

Amazing coffee and the service was great! Highly recommend for anybody passing through.

I was recently in the area and in the need of a late lunch and decided to come here. I'm glad I did. It was around 4:00 PM when I came in and there were some other people eating but it wasn't too busy. I got the the tuna melt. The service was friendly and quick. The tuna melt was pretty delicious too and hit the spot. The bread was perfectly toasted and it came with a lot of the tuna filling. As an added perk the interior is pinterest worthy and makes it a great place to spend some time either relaxing or even with a laptop getting some work done.

The bakery looked darling sandwiches not good, chips tasteless, and service disorganized. But cookies good.

Great afternoon spot. Expect a line, but it moves super quick. I also ordered the vegetarian California sandwich with a raspberry chipotle mayonnaise with added sweetness to the sandwich. I love to step away from the larger chain stores to enjoy something different. This has everything and more all in one stop.