Bird Jungle

I want to start out my review thanking Rosa for her amazing work. You can tell that she is extremely passionate and has so much love for all the birds in the care at Bird Jungle. I called bird jungle on Friday completely heart broken and devastated of the loss of my bird. (Not purchased from here) Rosa answer the phone, didn’t rush me off listened to me answered all my questions. She took my number and sent me pictures and videos of the breed that I was interested in. Saturday I decided I wanted to come in person. I took the 2 hr drive. When I arrived into the store with my family we were able to see all the various birds that were there and I fell in love with the bird that chose me as its human. It took to us right away and was so comfortable with us. Rosa took the time to explain everything to us that expected to care for a bird that is still being hand fed. How to prepare the food etc. We were able to practice feedings on birds. I am completely satisfied with my purchase and the level of service we received here. We look forward to being our baby in for her weekly visits.

I got my nanday, 2 sun conures, 1 timneh grey & 1 Indian ringneck from here. EVERY time I visit the store I am welcomed, never rushed even when I show up with less than 10 mins til closing they still accommodate me and my husband. The customer service here is outstanding Rosa is an absolute pleasure to do business with always. Below are some pics of my babies I got from here ❤️ they all came so friendly & thriving and were the best additions to my family.

Pikachu is coming along just fine. Thank you for your help and understanding

I simply love this place. I get everything I need in this store. I bring my blue n gold and scarlet macaws to get groomed here always. They have great selections from beautiful birds, parrots, macaws, bird food, toys, friendly staff and great service. They even babysit my macaws when I go away for such an affordable price. Special thanks to Rosa for always being so attentive.

Hello, I've never been to this store. I have a question: what payment methods do you accept? And approximately how much do quaker parrots or parakeets cost?

I Bought and eclectus Parrot of this place thinking he was healthy,but his feather were sick and I didnt know until he started plucking them, I call them and they said change the diet but what they suggested nothing works they sell me this parrot for 4000$ and its unhealthy they didnt even mentioned,its about the money i guess.Be aware I learn my lesson check before you buy once you buy you are on your own they won't even have the guts to respond to me .

A fantastic shop with a huge bird selection and a knowledgeable staff.

I have been searching high and low for a Nanday conure and I can’t find them anywhere. Just one in Florida that wasn’t hand tame and older that I would have had to fly in. On a whim I found them on google and emailed them and they said they had one baby Nanday left so I took a two hour drive with my two toddlers in tow and went and met him and fell in love. He/she has only been home a couple hours but already super sweet and adjusting well. The only negative was that I didn’t really get a straight answer on the birds age that I was hoping for but other then that everything and everyone there was great!!

Healthy, tame birds, great selection and very nice staff at the store Anthony was helpful , polite and patient I have purchased parrots from here before and they are healthy and wonderful companions Thank you Bird Jungle

I love Bird Jungle and I have been a customer for years. I have purchased birds from them and supplies. They are also very nice and accommodating. I highly recommend Bird Jungle.

Excellent customer service. Very nice employees. Beautiful birds to choose from Very helpful and cordial

So I've gotten birds from here before... Never had an issue with their health, but their sociability yes. Do not get a bird from here unless they are still babies and/or still hand feeding. Most of the adults are not socialized by the staff and scared and it will be very hard and time consuming to socialize at home. This review is about the customer service. There is a boy, bigger body type, kind of short, that I asked for help today to see some lovebirds I wanted to purchase. Now before I drop a couple hundred dollars on a bird I'd like to interact with them and see how they are and try to discern how hard it'll be to tame them. He was already annoyed when I asked to see the birds and asked me impatiently if I was going to buy one of them. That already abrasive and rude attitude turned me off. Then I asked to see the other lovebirds on the opposite side and he gave me the biggest attitude and mumbled something under his breath. This is your JOB dude, if you don't like it LEAVE. Don't take it out on the customers because that is extremely unprofessional and childish and clearly this isn't the job for you because the store just lost my business. Last time I come here. I've gone to other bird stores where you can tell they care about their birds. The birds I held at the other stores in CT and Long Island were a little timid of course but they weren't so flighty and nippy and that is a result of good socialization, unlike most of the older birds here. At Bird jungle, they will tell you whatever just to get your money.

It's a good bird store nice l very cheap easy And never gives you a hard time getting

I'm so saddened to see the birds in this environment. If I can give zero stars I would most definitely. You can tell that all of the birds are not being taken care of rightfully. I wish I took pictures of everything that was just so wrong. They had huge birds in small tight spaces. More than 2 birds per cage. The parakeets were trapped in small (like hamster sized) cages with more than 10 each in a cage. All the birds were extremely aggressive and unhappy. A boarding bird was plucking its feathers due to stress. Most of them were doing their "hungry dance" I honestly hope this place gets shut down.

Friendly and informative staff, have made my bird journey absolutely wonderful!

I have visited Bird Jungle several times. i have purchased birds and bought food too. i have found the staff to be courteous and communicate well, i would shop here again.

Overpriced on many levels. The store was depressing to see the poor condition of the many birds and the spaces they were kept in. I cannot believe that people are buying these birds at such exorbitant prices.

We purchased a wonderful make baby parakeet here in April . I've owned budgies before and knew that babies are much easier to train and tame. In four months that we've had him he has become completely tamed and bonded and he talks ! Despite this , it's important to note how poorly the birds seem to be cared for . There are way too many budgies packed into cages together . The large birds are in too small cages and one actually escaped his cage while we were there . They are pacing and very anxious . It is mistreatment or at the very least borders in that . It was very sad to see the birds in these conditions. I would purchase another baby parakeet there as I feel like it's basically a rescue ! At least there would be one less crammed into the cages that will have a happy life .

If I could leave zero stars for the phone service I just got I would. I called to ask if they had parakeets for sale and the guy who answered the phone said I had to make an appointment. "To ask if or when they will have parakeets for sale??" Are they kidding? Never got an answer, just told to make an appointment. Note to Bird Jungle: Work on your over the phone customer service! Such a turn off. Yuck, yuck, yuck.

This is the best place to get a pet bird. Back when I had my cockatiel I would take her here to get her Wings clipped and her nails filed. Michelle (an employee there) would always help me out and taught me how to take care of my cockatiel. They take really good care of the birds there and you can even leave your birds there if you're going away in a vacation. They take care of them for you. The birds are always so cute and well kept. If you're in the mood for a pet bird definitely go here and ask for Michelle she will take care of you.

Couple of things I have to admit before you read this review. 1. I don't own a bird. 2. I don't want to own a bird. That being said, I LOVE THIS PLACE! It's clean and the staff is friendly. They seem to acknowledge the fact that some people like to come and walk around, checking out the birds and playing with them. I enjoyed coming here and next time I'm in the area, I will visit again.

My father used to bring me here growing up. When my first bird passed away, my father took me here to find another one. Named her peanut Living in an apartment with dogs and cats, I cankers a bird right now. So I come her every couple of months just to see them. My last couple of visit I just feel different. Some of the birds behind the glass were screaming. They were on sale too, I'm guessing because of it. My boyfriend didn't feel Comfortable this time going in either. Maybe too many bird are being keep in small boxed glass caged and not enough to fly.

This store has changed drastically in a matter of a few years. The current customer service deserves ZERO stars. They were rude and unhelpful. I emailed the owner, Ira Hertz, to complain. He called me from an anonymous number, but I was unavailable. He said he would call back, but never did. Do not patronize this business. The employees told me that he runs the business remotely from Florida. Who runs a pet store remotely? I have bought over $10,000 in birds and products from this store over the years. After this last encounter, I'll go elsewhere.

I have been consistently surprised and disappointed by the terrible customer service at Bird Jungle since our first visit a couple months ago. One of the staff members has the worst customer service skills I've ever seen and it literally feels like she goes out of her way to give customers a hard time. Most recently, we drove 45 minutes to the store to have our birds weighed (the store's weekly requirement for their ridiculous 30-day warranty!) and en route realized it was about to close. We called on our way to let her know that we would be there at 5:55, 5 minutes before closing, and she said that they couldn't let us in (first claiming it was because they now closed at 5:30 and then, clearly forgetting she had said, that because they were about to close at 6). I get that everyone wants to close up and go home but after paying over $600 for two birds - and having this aggressive requirement on the warranty - I would have expected her to consider that taking 30 seconds from her pre-closing routine - when it wasn't even closing time yet - to weigh two birds to be no big deal. On a previous visit, after calling in advance and not being told anything about it, we learned that one of the birds we had reserved now had a hurt eye and so we had to pick another bird! Plus on another visit when my 11-year old kids tried to feed the baby birds for the FIRST time - to practice and learn obviously - she was super impatient, critical and rude! I would definitely not recommend shopping from this store. The birds are fine but it isn't worth having to deal with such a tough staff - who managed to turn what should have been such a fun and exciting experience for our family into something we dreaded dealing with. Not to mention they clearly don't have the best interest of the birds in mind. Terrible terrible. Some friends have had a great experience at Parrots and Company in Stamford - i really wish we went there and recommend everyone else do the same.

I purchase my Panamanian Amazon parrot from this location about 4 years ago; at times I take him here to get his wing and nails clipped and they do a superb job.

this is the place that sells the bird food and other stuff that makes my friend's annoying parrot very happy and yes getting bitten by a crazy parrot is not enjoyable. besides food , toys , cages, acessories , etc , they also sell birds and do nail clippings and other pampering services .this place has been here on central ave in scarsdale a long time and every time i have dropped in to pick up what my buddy needs for mr nixon(yep that's the birds name) the staff have been very helpful and they carry basically everything you need for the birds . parrots are smart and mr nixon is very nice to me and he should be as i filled his cage with plenty of yum yum.

Used to be a loyal customer of this store but just a few days ago they absolutely BOTCHED my birds beak, bad enough I have to go to the vet to have it fixed. Rude and condescending telling me that its normal for the bird ive had for 4 years to suddenly start breaking skin and that im the problem. I should have just been going to the vet from the start. AVOID FOR GROOMING. I made an account on yelp JUST to give this place a review. Damn shame

Mites! I boarded my bird (was going out of town) and my baby came back home with mites! The cage was infested and I had to take to the avian vet for treatment and throw out the cage. The store is filthy. These mites are microscopic and crawl everywhere so I would really think twice before entering this shop. I will never go there again.

6 weeks ago I brought home my beautiful baby cockatiel and I am so in love with her. When I brought her home I saw that her feathers were trimmed down way too much. She tries to fly and can only go backwards. Too many feathers were cut and they were cut too short. It will take months, possibly a year for her to have her wings grow back properly and I feel so bad for her. For anyone picking up a bird from bird jungle, please speak with the employees about your preference about having your birds wings clipped. If you do want them clipped ask ahead about how many feathers they plan to trim. Your bird is going to be apart of your family for a long time and you asking is not rude.

Wow, this place is nuts! There's talking birds, birds trying to grab at you as you walk by, and huge birds in all colors flapping their wings outside their cages, I took one of my kids here to peruse the little fellas and she was speechless, total shock and awe. We didn't wind up getting one, but would definitely put them on the top of the list if we do get one. Safe to say, this is probably THE go to stop for your bird needs in the area.

We were appalled by the conditions at this shop. We are experienced bird owners looking for another one. We could not believe the number of sickly birds on display, many will pulled feathers, some pacing back and forth, and some in dire need of attention. Some of the cages appeared filthy, and we saw some large birds fighting, with clearly too many birds in the space allowed. We were especially shocked at the fear we sensed the boarder birds were in. One appeared to be breathing quite heavily, likely due to the cacophony of bird screeching, again due to the excessive number of birds in the store, their small spaces, and the fighting we witnessed. This shop should be visited by whatever agency monitors animal welfare in Scarsdale or Westchester. To top it off, the sign at the door stated that masks were required of all visitors, which is good because birds catch diseases quite easily. Some customers had masks on, some not, but almost none of the store staff wore then. Again, a simply depressing day in a depressing store, seeing birds in distress.

This place is my 2nd home. I got my first baby here when I was 5 yrs old, a cuddle and lovable dusky conure who was our sweet little angel for 22 years. I recently got a green cheek conure here and would never buy from anywhere else. They truly care about their birds and know everything about each one of them. Definitely come here for a happy and healthy companion.

They are the nicest people in the bird business I've come across in almost 6 different states... and I'm local! They accommodate my bird's needs as well as any other questions or concerns I've had in regards to birds. I love even just hanging out in the store watching the baby birds. I've gotten my birds from there and hand raised them myself with the supervision of the wonderful staff!!

Very nice store to visit whether you are in the market for birds, parrots or just shopping for your birds everyday needs. Great experience.

I own a bird and have had many for years. I've come here a few times and it is fun. the bird selection is great, the birds are healthy, friendly and accessible. The staff is nice. I'll buy my next bird from here.

I picked out two Lady Gouldian Finches. They were beautiful and looked very healthy. The place is clean and birds look well cared for and prices seem reasonable. I told the sales person that I had another 6 hours of travel time so she set me up with a travel cage with food and water.

In the interest of bird owners anywhere, I must inform anyone considering Bird Jungle to take their business elsewhere, especially if they are considering boarding their birds while on leave/vacation, and purchasing a bird from a more reputable source. My family's healthy African Grey of 9 years "was stolen" from Bird Jungle the previous year when we were abroad. Bird Jungle offers room/boarding and care for the birds at a fee, which was our only option. The owner did not immediately notify us as the owners, nor did not notify or place signage for what he considered a "theft" of the bird. Despite having security cameras around the store and entrances, none of this expensive equipment works, and this was confirmed when the police investigated. At any point, people can walk out with birds that are not in locked cages, and from discussions with former patrons, this is not uncommon. After a police investigation and rather unresponsive communication with the owner, we realized that despite entrusting the bird in the care here, it was gone. The owner, Ira, had the callous response to offer "another bird", and when we rejected this offer, he said he would not offer anything else. Much to our shock, he referred repeatedly to the bird and other birds as "depreciating assets" and that he could not offer us the value of the bird that he was selling these birds for. My family and I would never find any value of money able to replace the loss of a loved one, and this is a sentiment that is shared among many pet owners. When asked to "put the shoe on the other foot" and if the owner would feel that a fraction of the value or another bird would make up for the loss of a bird in a professional's care, he claimed that he would be OK, and that the bird "has lost value as it ages". It was among one of the most unsympathetic, careless, and soulless conversations I've ever had. At no point did Ira accept accountability or remorse or a shred of care for the loss of our pet, which we had supported his store for years buying food and other products from. This appalling matter went as far as the county court, and despite being the bare minimum that the owner could do was match the monetary value of the bird (he was offering 15% of what the same bird costs in his store), he spent even more money to hire an attorney in an attempt to prevent us from seeking our fair damages from losing our bird in his care. During these proceedings, he claimed that the birds in his care - All birds boarded at Bird Jungle, which customers are paying to board - are not his responsibility if they are lost. This not only defeats the purpose of boarding the birds, as the whole point of boarding a pet is to ensure it's health and safety until you return. A judge called this owner out on this and awarded us the fair amount. It's shameful that Ira would go out of his way to not only short-change and pass the blame onto his longtime customer, but prevent a longtime customer from seeking a fair resolution, which offered to settle out of court, but were met with absurd offers, rude remarks, and had no other option. It's not clear to us whatever happened to our pet, and it has been suspected that there's probably more to it we don't know. We left a valuable pet in the eyes of someone who sees these animals only for profit, and a healthy female grey could fetch a high price to a breeder or mill, where a lot of these birds unfortunately come from. That's not my judgment to make or assume. What I can tell you, is that Bird Jungle has no accountability whatsoever for the well-being of it's animals, and sees their value only on a profit and loss statement - basically from the words to the owner which multiple parties in my family and court saw and heard with our own eyes and ears. I see the condition that many of these birds are in, and see these animals are in positions of discomfort, and that is neglected by the owner who only cares about his bottom line. Shame on Bird Jungle. It took me great thought and time to write this, but in the memory of my lost pet, and the hope that no other owner should endure such an unnecessary loss, and be so disgustingly treated by the person responsible, it is undoubtedly necessary that I advise you: Take your business somewhere else. Bird Jungle doesn't care for the best interest of their birds, your bird, or anyone else except the owner's wallet.

A bird lover's paradise! I love walking through this place and giving treats to the birds that are out. They have a nice variety of birds for sale and all appear to be well taken care of. The staff is knowledgeable and always seen cleaning and caring for the birds. The place is kept very clean! Convenient location with parking. Services available for birds like nail trimming, tag removal, bird sitting etc. Nice selection of toys and food too. Definitely the place to go for all your bird's needs!

Went here for the first time and loved it! I've never seen so many birds in one place, and ALL friendly. There was even this huge blue macaw with the biggest beak I've ever seen that was a huuuuge cuddle bug. So sweet. It is also LOUD in there because of all the parrots so be prepared. I love that they let people interact with and hold the birds. It's such a good way for them to get accustomed to people. They have MANY babies, and handfed. The only suggestion I would make to them is to make people use hand sanitizer before touching the birds, just so the birds don't get sick. I wish I lived close, I would go often... The prices are a little more than I've seen from..say private breeders but it makes sense because they do have rent to pay to keep the store, and food to buy for the birds, as well as hire staff to feed them, etc. I do wish the staff were more talkative, and informative because when I asked questions they didn't say much. Either way, great bird store. They also do DNA testing for $50.

Bird Jungle is the best. We got a hand-fed baby parakeet here years ago and Jellybean is our happy, faithful friend. This bird loves people, and says its name. We love to go to the store just for fun. Highly recommended.

This place has the friendliest and well cared for birds!!! We brought our sweet lovable baby Conure home last week .Victoria in the store was very knowledgeable and friendly... The entire staff are bird friendly.... Was worth the trip to NY from Northern New Jersey..

This place is one of the best and cleanest bird shops around! We have been to a few bird shops and not impressed but this bird shop has our attention. We have been buying our babies for the past 2 years and they are the best babies in the world. They are hand tamed and weaned when we purchase them. I would not trust anyone else when purchasing a bird. We have a conure family, dusky headed conure, blue crown conure, and a yellow sided green cheek in the family. We can not wait to have home our newest addition a finsch conure. We love our babies. I highly recommend Bird Jungle for any bird purchases. They are very friendly and knowledge staff members. They take their time with you and help you choose the right bird for your lifestyle.

Stopped in yesterday to look at cockatiels since I am considering one as a pet. This place came highly recommended from a very respectable and trustworthy vet. They do have a good selection of birds, and it was fun to see the variety available and visit with the birds. Fell in love with the Pionus parrot they had. However, I probably spent 40 minutes or so in the store, and in that entire time not one employee bothered to even acknowledge me much less ask if I needed assistance. Finally just walked out knowing I would not purchase my bird there. I fail to understand how people can afford to do business (or NOT do business as the case may be) like that. I guess they didn't need my business which works out perfectly because they won't be receiving it.

I have been frequenting this store for 3 decades. Overall, it is perhaps the single best bird store in the area. The staff is very knowledgeable and experienced. I purchased a cockatoo in the early 90's that was very healthy and a fine specimen. I would recommend this store to anyone interested in buying a bird, or even someone who is just interested in learning about birds. The staff is very accommodating.

Great store. A lot to choose from and knowledgeable staff. Currently wanting for an Indian ring neck to come in in April. Wouldn't get a bird from anywhere else now.

Hooch gets his nails, wings and beak done there. The staff is great they handle him well and is treated great. 21 years old Thanks Again Benjy

I don't have a bird, but hope to get one one day when we have more space. That being said, love this place. I have taken my kids here twice. They have no problem with us just walking around and looking and everyone is friendly. The birds seem very well taken care of and so tame the cages are all open! When I get a bird, I will definitely be coming here.

Adopted a cockatiel from this store, and I did not know how friendly and affectionate a bird could be. This has to be a sign that they really take care to provide well socialized birds. The whole place is a bit crammed as they just have a small store space, but they seem to manage incredibly well and very cleanly so. The birds are so well socialized that most cages are OPEN. You can pet/play with the birds! I will update as I continue to do business with them, and I'm expecting good things in the future...

We had the pleasure yesterday of picking up the Eclectus Parrot that we purchased three weeks ago from Bird Jungle. The experience from beginning to end was pure pleasure. The store is a fun experience with many birds to choose from and the owner, Ira and his staff are beyond words informative, helpful, and friendly. The store is extremely well stocked with cages, the best quality food and more toys than you could ever believe. If you are looking for a pet bird this is the place to go. You will receive personalized guidance and information so that you will make the correct choice. The bird that you buy will further demonstrate what a great store this is because the bird will arrive home and immediately fit into you home environment. It took no time at all for Charlie Byrd to start eating and drinking and playing with his toys in his new established home and he showed no timidity because of his great store experience. Thanks Bird Jungle.

This past weekend myself and my wife went into Bird Jungle to possible look to purchase a birthday present for my wife, we wanted a bird that would fit into our family we have twins that are 18 months old and a dog. We had no idea what we were looking for, Rosa assisted us and she was awesome, not pushy, not trying to sell us the most expensive bird, very informative we asked many questions and she answered us but not trying to sell anything, she told us all the birds are great and they will be as good as you treat them, we were there for about 2 hours and held a few different birds and there was no pressure to buy. I ended up going back the next day and buying a Alexandrian Ringneck Parrot, Rosa taught be how to feed the bird (Ruby) and explained everything and even told me "call anytime if you have any questions that is what we are here for". So far it has been 24 hours and everything is great".

Purchased an orange winged parrot this morning and was amazed at the great price. I was really thankful for the staff that were not only helpful and extremely knowledgeable but patient. Would recommend to anyone whom is interested in purchasing a winged friend.

This is the only bird shop that I will drive out of my way to visit. My kids love to visit and feed the birds - my youngest used to think it was a destination to spend the day, like an amusement park!! The birds are very well socialized since you can purchase nuts in the front to hand-feed them. We purchased our 2 parakeets from them and have brought them back for wing and nail trimming as needed. We make a special trip just to have the people at the Bird Jungle do this, as they are gentle with our pets. There products are fantastic and the staff is incredibly friendly and truly are passionate about their birds. This is truly the ONLY place I would consider if I decided to add another bird to our family.

We bought our African Gray at Bird Jungle 12 years ago! Would buy another bird from them again. Great place to buy a bird and the support you receive with questions that you may have is wonderful. Love this place!

I've been to this store yesterday and found a Blue Macaw in terrible condition. It would flip the right wing only and make a suffering noise continuously. It was in a tiny glass cage for it's size. I could see it was suffering and frustrated. I have a witness with me who was really upset as well. I contacted Bird Jungle and they told me that it was a 7 week old Macaw, which certainly it was not. Then instead of trying to solve the issue, they called me bad names. I have the emails to prove it. I'm calling the authorities on this store. If they were responsible in the past, who knows... But we did see this blue macaw in horrible distress. These are exotic birds that are smuggled from other countries in horrible conditions. Some come as eggs. I'm calling authorities for these reasons. I hate to see animals suffering for financial profit. And hopefully they will get what they deserve. Please do not buy exotic birds or animals from stores. You are just contributing to their misery.

I purchased my budgie on Sunday Oct 11th. He's been sick from the day I brought I him home, I called bird jungle and they offered me a credit or to pick out another bird, I told them I didn't want another bird that I would like my bird treated, they told me they would treat my bird but that I could not have him back. I asked if i brought the bird to be treated to my vet if they would reimburse me SOME of the money and their answer was no. I understand the policy they have but I couldn't understand if they treated my bird why I couldn't have him back and when I asked the answer I got was we don't give them back if we treat them, hmmm strange. My bird was not the only bird to come out of there sick, unfortunately the other budgie that was purchased the same day has passed away last night and he was under the care of a veterinarian. I'm usually reluctant to give bad reviews as my mom always taught me if you have nothing nice to say don't say anything at all BUT in this case I would like anyone interested in buying a bird from this place be aware that their budgies are sick and possibly other birds and they are selling them. Thankfully I got my budgie to the vet in time and he is responding great to antibiotics and is getting better everyday. I didn't think Id be in the vet 6 days after purchasing my bird and knowing this business has been around for 30 years you would think they'd be able to spot out a sick bird, remove it from the cage with other birds and quarantine them while being treated. And im not talking about a little cold, I am talking about a very contagious disease.