Julie N.
Yelp
We traveled from Chgo not far but were really excited to try it
. The bartender was really nice and attentive and I had a chicken BLT sandwich, which was pretty good
went back on Saturday to take my husband and show him the place and we walked in and proceeded to get sat, and it took over 10 minutes to get greeted at the table
I've been in the industry over 20 years so i'm the first person to give you a break
After a while a young girl walked up to us, handed us menus and pointed to the scan bar .....uh. Ok?
after sitting there another 10 minutes my husband and I looked at each other and said OK I guess we order on the scan bar?
which I attempted and it was only to view the menu, which I didn't understand because she just handed me my menu
Again, it was busy ....so I get it .....and we waited and we waited... My husband finally flagged down what we assume is the manager to which he went behind the bar and asked her to come over and take our order
nobody was in the weeds. They were just too busy on their phones. I don't know if she didn't want to take any tables outside of.her bar rail ? But she was definitely not interested in coming back after dropping off water.
The mgr? was nice enough to make our drinks
At this point, I would've rather ordered on a scan bar because she seemed really disinterested and bothered by the fact that we wanted to place an order
Big mistake i'm a 40-50% tipper for good service
Our appetizer came out, and I had to walk up to the Greet Stand and ask the manager for some silverware because we had none to use with our spinach dip
I then ordered the BLT sandwich which I asked if I could get it on a chicken breast that was crispy this time versus the grilled
I wanted to try it a little bit differently which I was told no problem. Since I saw you have a buffalo chicken breast sandwich that was available I figured easy Peezy. Just a little modified
The food came out timely your food runner is a rockstar. He can carry probably 7 to 10 items at a time so bravo to him & no tray he has mastered it.
Upon receiving my sandwich, it turns out instead of a breaded chicken breast. I got what look like kids, chicken, tender dinosaurs on my sandwich, ?
which was really a huge disappointment
that being said, with a combination of terrible service, and nobody really caring about their job, we probably won't be back.
I watched your greeter on her phone for literally over an hour, as well as your bartender and your server
They are young, but clearly haven't been trained well. Good service brings great money.
call me old Fashioned but they could be picking up glasses, refilling waters, grabbing refills for your servers.
If they are too busy to get to it
there's always something to be done
sadly I'm truly disappointed and probably won't be back and I'm really sad to write this review because I don't really like to do this, but what a huge disappointment
it's like you have teenage girls running it and they're more concerned with their phones than their service which is a huge mistake. You can make a lot of money with great service instead of being more interested in your phone
The topper was my kids dinosaur like tenders on my sandwich. Unfortunately I won't be back. The wings are pretty good, but not enough to bring me back to this
We still tipped 20% because that's just who we are but you would've made a lot more money. If you just felt like being a little bit attentive to our table
maybe it comes with age but service is number one in this industry and your staff is more interested in their phones than their guests
We live in an amazing city with loads of options. Even in that area there are over 20 restaurants you can better spend your money at. And feel like you had a great time and welcome
We all work hard for our money. We should feel like we are appreciated when spending it at your establishment
Food: 3/5 | Service: 1/5 | Atmosphere: 5/5
Recommended dishes
Chicken Wings