Allie H.
Yelp
If I could give this place zero stars I definitely would, probably the worst experience i've ever had with a place off doordash. Yesterday my boss ordered me and my other coworker food from this place for lunch. I got the queso birrieria taco and they both got the birrieria ramen. Within 20minutes of eating the food, which honestly had no flavor and was not worth the money, we all started to feel sick. First we all felt queasy, then hot and the chills, then came the gagging and throwing up. My coworker was off soon after so she luckily made it home and got to throw up from the comfort of her home. Me and my boss were less fortunate and took turns throwing up in our work bathrooms and gagging on the store floor while having to deal with customers. We couldn't get our mouths to stop watering and it was so bad we had to close work early, with trash bags in hand for the drive for the drive home.
That wasn't even the worst part, i've gotten food poisoning from places before,someone doesn't follow food safety or wash their hands, unfortunate, but it happens. My boss called them to inform them so they could look into it in the hopes of preventing anyone else from getting sick and hopefully get a refund. She called and asked to speak to a manager and was told she would have to call back the next day, but sense other people could also be currently throwing up and getting diarrhea from their food she insisted that a manager call her back today.
Thirty minutes later she got a call from the most unprofessional and worst manager either of us have ever had the displeasure of having to deal with. My boss informed her that the food had made her and her staff sick and we had to close down early to go home. Instead of saying she would look into it and refund the money, she decided that arguing was the best route to take. She argued with my manager that they make their food fresh everyday and that we couldn't have gotten sick from their food. After informing the ridiculous manager that we in-fact did get sick, and did so in the bathrooms at our work, the manager asked for pictures. SHE ASKED FOR PICTURES OF OUR PUKE TO PROVE WE GOT SICK?? She also asked if we had gone to the doctor. And then again insisted we must have all gotten sick from something else and when was informed that the food from this place was the only food we had all eaten yesterday she then argued that we must all have the flu. I don't know about you but i don't share drinks or saliva with my coworkers or boss in any way to transmit the flu, and also the flu usually doesn't hit 3 people all within 10-15minutes of each other after all eating the same food. The manager said she would only refund the money after my boss, my coworker and I all went to our respective doctors and got doctors notes saying it was food poisoning. I work full time and am a full time student and don't exactly have to extra funds laying around to go to a dr's apt i wasn't planning for just for a restaurant to refund me money for something that got me sick. It was dehumanizing enough having to throw up in the bathrooms at work and drive home with a trash bag in my lap because i couldn't stop gagging but the treatment and response of the restaurant made it that much worse.
Luckily doordash refunded my boss so I was at least able to get my money back. But if you dont like not throwing up at work and almost shitting your pants on the way home I suggest you avoid this place at all costs. Especially because management is not going to give a f*ck and gaslight you about the fact they got you sick.
Food was mediocre, Management was appalling pathetic and clearly unequipped to deal with this situation, or probably any problem at all for that matter.