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Yelp
The only reason this updated review is four--instead of three--stars is because this listing is shared by the restaurant, which I would give five stars, and the butcher, which I would give three. It's unfortunate that they're not separate.
I came in today after bringing up this issue to the owner/manager of the butcher location before. I told him I wrote a review on here but noticed his using the same gloves to handle raw meat and as well as the cash register, which isn't sanitary. He apologized, agreed with me, and assured me it wouldn't happen again.
Today, I ordered my chickens via phone, and when I arrived the owner didn't have any gloves on and wasn't handling any meat, but one of his employees just finished cutting some meat for another customer then used the same blood and meat-covered gloves to scratch his eye lid then handle my credit card as well as the cash register buttons. That's absolutely unacceptable for a place that handles food. I wouldn't mind no gloves if they were washing their hands. Many chefs and some butchers do that. However, it seems cleanliness is not a priority here.
In addition, I asked for three chickens cut into 10 pieces without the necks or the internal organs and even repeated my order when I arrived. I did get 10 pieces without any internal organs, but two chickens had the necks with them, and the wings were cut in a way that included too much chicken breast meat this time. Last time, one of my chickens only came with one wing. There needs to be more of a focus on getting the orders right.
I'm willing to update my review back to five stars if more attention is given to cleanliness as well as customers' orders.
As for the restaurant, they always wear gloves and are careful to ensure everything is clean, so I have nothing but praise for their low prices and delicious food.
